{"id":5927,"date":"2018-05-15T12:00:22","date_gmt":"2018-05-15T12:00:22","guid":{"rendered":"https:\/\/www.copperberg.com\/aftermarketeurope\/?p=5927"},"modified":"2024-07-09T19:10:31","modified_gmt":"2024-07-09T19:10:31","slug":"podcast-with-shep-hyken","status":"publish","type":"post","link":"https:\/\/www.copperberg.com\/aftermarketeurope\/podcast-with-shep-hyken\/","title":{"rendered":"Podcast With Shep Hyken"},"content":{"rendered":"<h2 style=\"text-align: center;\">Podcast With Shep Hyken &#8211; The World&#8217;s Most Acclaimed Customer Service Expert<\/h2>\n<p style=\"font-size: 16px;\">Ahead of his appearance as the <strong>Service Mastery Day Leader<\/strong> @ the upcoming <strong>Field Service Forum<\/strong> in <strong>Amsterdam<\/strong> from <strong>May 30-31, 2018<\/strong>, <strong>Shep Hyken<\/strong>, the <strong>World\u2019s Most Acclaimed Customer Service Expert<\/strong> and <strong>Wall Street Journal Best-Seller<\/strong> sat down with Kris Oldland from <em>FieldServiceNews<\/em>.<\/p>\n<p style=\"font-size: 16px;\">In this epic podcast, Shep give us a sneak preview of his upcoming presentation @ the Field Service Forum. He also shares some candid insights on customer-centric leadership for service organizations in the manufacturing world.<\/p>\n<p style=\"text-align: center;\"><iframe loading=\"lazy\" src=\"https:\/\/www.youtube.com\/embed\/FMZM6g9Xe08\" width=\"560\" height=\"315\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Podcast With Shep Hyken &#8211; The World&#8217;s Most Acclaimed Customer Service Expert Ahead of his appearance as the Service Mastery Day Leader @ the upcoming Field Service Forum in Amsterdam from May 30-31, 2018, Shep Hyken, the World\u2019s Most Acclaimed Customer Service Expert and Wall Street Journal Best-Seller sat down with Kris Oldland from FieldServiceNews.&nbsp;<\/p>\n<p><a class=\"btn btn-style\" href=\"https:\/\/www.copperberg.com\/aftermarketeurope\/podcast-with-shep-hyken\/\">Continue Reading<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[3],"tags":[],"class_list":["post-5927","post","type-post","status-publish","format-standard","hentry","category-news"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.8.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Podcast With Shep Hyken - Aftermarket Business Platform<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.copperberg.com\/aftermarketeurope\/podcast-with-shep-hyken\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Podcast With Shep Hyken - Aftermarket Business Platform\" \/>\n<meta property=\"og:description\" content=\"Podcast With Shep Hyken &#8211; The World&#8217;s Most Acclaimed Customer Service Expert Ahead of his appearance as the Service Mastery Day Leader @ the upcoming Field Service Forum in Amsterdam from May 30-31, 2018, Shep Hyken, the World\u2019s Most Acclaimed Customer Service Expert and Wall Street Journal Best-Seller sat down with Kris Oldland from FieldServiceNews.&nbsp;Continue Reading\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.copperberg.com\/aftermarketeurope\/podcast-with-shep-hyken\/\" \/>\n<meta property=\"og:site_name\" content=\"Aftermarket Business Platform\" \/>\n<meta property=\"article:published_time\" content=\"2018-05-15T12:00:22+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-07-09T19:10:31+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.copperberg.com\/aftermarketeurope\/podcast-with-shep-hyken\/\",\"url\":\"https:\/\/www.copperberg.com\/aftermarketeurope\/podcast-with-shep-hyken\/\",\"name\":\"Podcast With Shep Hyken - Aftermarket Business Platform\",\"isPartOf\":{\"@id\":\"https:\/\/www.copperberg.com\/aftermarketeurope\/#website\"},\"datePublished\":\"2018-05-15T12:00:22+00:00\",\"dateModified\":\"2024-07-09T19:10:31+00:00\",\"author\":{\"@id\":\"\"},\"breadcrumb\":{\"@id\":\"https:\/\/www.copperberg.com\/aftermarketeurope\/podcast-with-shep-hyken\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.copperberg.com\/aftermarketeurope\/podcast-with-shep-hyken\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.copperberg.com\/aftermarketeurope\/podcast-with-shep-hyken\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.copperberg.com\/aftermarketeurope\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Podcast With Shep Hyken\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.copperberg.com\/aftermarketeurope\/#website\",\"url\":\"https:\/\/www.copperberg.com\/aftermarketeurope\/\",\"name\":\"Aftermarket Business Platform\",\"description\":\"Europe&#039;s largest service business platform\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.copperberg.com\/aftermarketeurope\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"\",\"url\":\"https:\/\/www.copperberg.com\/aftermarketeurope\/author\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Podcast With Shep Hyken - Aftermarket Business Platform","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.copperberg.com\/aftermarketeurope\/podcast-with-shep-hyken\/","og_locale":"en_US","og_type":"article","og_title":"Podcast With Shep Hyken - Aftermarket Business Platform","og_description":"Podcast With Shep Hyken &#8211; 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