At Copperberg, we recently received an eBook from Salesforce that we thought would be in interesting to our community. It outlines the Best Practices for Transforming the Customer Experience with Field Service. We are able to offer you this eBook for free and recommend that you have a read!

Field service teams are facing whole new challenges to meet the needs and expectations of today’s connected customers.

In this e-book Salesforce shows you how your business can revolutionize the way you manage service to deliver a faster, smarter, more personalized customer experience from end-to-end.

You’ll get key best practices for delivering connected field service for your customers, agents, dispatcher, and technicians. Download your e-book to start transforming your field service, and your business, today.