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For industrial manufacturers, it’s a classic “gap-in-the-market” opportunity, which couldn’t come at a better time.

86% of industrial product buyers in Europe say they expect their suppliers to provide speedy, on-site support and service for their products.

And here’s the best part: manufacturers can create efficient, profitable after-sales service and support networks without investing unnecessary amounts of money in new warehouses, extra inventory or additional field service technicians — and without contorting their business models, opening new warehouses or expanding into unfamiliar areas beyond their core strengths.

Check out how UPS helped Sealed Air to increase their after-sales servicing efficiency, provide consistently high levels of customer service and reduce overall operating costs by consolidating a network of 19 warehouses into a single, centralised distribution hub.

Download it here

 

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