01. SightCall eBook

eBook: How Remote Support Mitigates the Effects of an Aging Field Service Workforce

Aging workforces are sparking change across numerous industries and present particular challenges for field service organizations (FSOs). What is causing the growing skills gap in field service and how can FSOs address the issue and bridge the knowledge gap between established experts and new talent?

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02. CONTENT

SightCall’s ‘How Remote Support Mitigates the Effects of an Aging Field Service Workforce’ eBook, looks at how implementing a remote support capability within your FSO can empower technicians close to retirement age, to stay in the workforce longer and help onboard new technicians, as well as enable more superior training and support for technicians in the field.

The eBook will give you actionable advice and examples on how remote support can address the problems associated with an aging workforce so you can effectively plan around this very real issue that is threatening FSOs around the world.

Learn:

  • The causes of the growing skills gap in field service
  • Why fewer technicians are starting a career in field service
  • How to bridge the skills gap with remote support
  • How real-world training with AR can boost field service training performance and support
  • Key case study from Fike Corporation
  • How to address and overcome the problems associated with an aging workforce with remote support

03. ABOUT SIGHTCALL

SightCall is changing the future of service delivery with AR and AI visual assistance.

SightCall’s leading AR and AI-powered video cloud platform delivers live remote interactions between businesses and customers on every continent around the globe. In a connected, mobile-first world, businesses leveraging SightCall have the ability to see what their customers see and guide them remotely. With over 10 years of experience in remote visual assistance, SightCall helps businesses transform their customer service and field service operations with the power of AR, AI, and live video. For more information, visit the website.

The eBook will give you actionable advice and examples on how remote support can address the problems associated with an aging workforce so you can effectively plan around this very real issue that is threatening FSOs around the world.

04. DOWNLOAD