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November 2018

Competence 4.0

26/11/2018 - 27/11/2018
Hotel Birger Jarl, Tulegatan 8
Stockholm, 113 53 Sweden
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Competence as the epicenter of change  It is evident that traditional industrial companies are about to change greatly very soon. The reality of the internet of things is here already. Digitalization, automation, robotization and servitization are all key to what actually gives a competitive edge to the traditional manufacturer but what is it exactly that needs to happen going forward? The more refined the production process gets, the greater the need for specific skilllsets and competences. The key differentiator will…

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Conference of Things: Manufacturing

27/11/2018 - 28/11/2018
Hotel Birger Jarl, Tulegatan 8
Stockholm, 113 53 Sweden
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IoT is an overhyped buzzword.  You probably see it written, discussed, analyzed, dissected more times per week than anything else.  But if we look beyond the name itself, where do you stand today on the journey? Customer expectations are changing.  Just as we’ve seen in recent months in politics with traditional parties and politicians being swept aside by disruptive newcomers who understood the market’s need for change, so too are your customers’ expectations changing. Are you doing everything you can…

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February 2019

Spare Parts Business Platform

February 12 - February 13
Birger Jarl Stockholm, Sweden

ABOUT OUR 2018 EVENT: On the 13-14 February 2018, 178 service and parts leaders from 21 countries across the industrial sector gathered over two days at the Spare Parts Business Platform to discuss current challenges and future opportunities within the spare parts industry. The theme for the event was “getting closer to customers”, and the event showcased many solutions on how organizations are currently working to improve their spare parts operations to deliver the right part at the right time…

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April 2019

Field Service Summit

April 3 @ 08:00 - 17:00
The Slate – Warwick Conference Centre, The University of Warwick
Coventry, CV4 7SH United Kingdom
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In 2018 we explored how service organizations could find the voice of the customer and commit to exceeding customer expectations to increase financial performance. We looked at how the The Internet of Things could activate democratized, preventive, proactive, prescriptive preventive, reactive service to customer. We delved into how device connectivity, Augmented Reality and Artificial Intelligence deeply transformed the entire service lifecycle into a series of high-precision automatism with limited down-time and strategically engineered reactions and operations. In 2019, and for…

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Spare Parts Summit

April 4 @ 08:00 - 17:00
The Slate – Warwick Conference Centre, The University of Warwick
Coventry, CV4 7SH United Kingdom
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Spare Parts is considered as the money-maker of an aftersales division. However, organizations need to adapt to a rapidly changing world and changing customer behaviors (and expectations) in order to retain the competitive edge and grow their revenue. Continuous innovation is the only key to success. Thankfully, most manufacturers have understood that servitization is the way forward, because it helps lock in the installed base, it has the potential for more stable revenues, it increases the differentiation of services, it…

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May 2019

Manufacturing Pricing Excellence

May 21 @ 08:00 - May 22 @ 17:00

We are at the brink of exponential growth. Changing customer behaviours, shifting competitive landscape, rise of protectionism across the Western world, and acceleration of new technologies are drastically changing society and businesses alike. And the Pricing Function, with an ever-growing influence on customer experience, is not immune to this change. The 7th edition of MPEC will give you the tools to build a Pricing Organization able to thrive in a Digital World, where important decisions are made on big data…

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