\u201cKnowledge is of no value unless you put it into practice.\u201d \u2013 Anton Chekhov<\/strong><\/span>[\/vc_column_text][vc_single_image image=”7696″ img_size=”full”][vc_column_text el_id=”body-text”]<\/p>\nField service has never had access to more information. Connected assets, remote diagnostics, AI, digital work instructions, installed base visibility, and predictive insights are generating vast amounts of data across service organizations. Yet despite this progress, many companies continue to face a familiar challenge: translating information into better decisions, stronger execution, and measurable business results.<\/p>\n
At this year\u2019s Field Service Forum, we move beyond the discussion around technology itself and focus on what happens next.<\/p>\n
The question is no longer whether organizations have access to intelligence. The question is how effectively they can use it.<\/p>\n
The service leaders pulling ahead are not necessarily those investing in the most tools. They are the organizations finding ways to help technicians make better decisions, improve coordination across teams, strengthen customer outcomes, and create more value from every service interaction.<\/p>\n
This year\u2019s agenda is built around three focus areas shaping the future of field service:<\/p>\n
Turning Insight into Action<\/strong>
\nMost service organizations have more data than they know what to do with. The challenge is turning information into practical actions that improve uptime, increase first-time fix rates, strengthen planning, and create better customer experiences.<\/p>\nHelping Technicians Perform at Their Best<\/strong>
\nTechnology alone does not solve service challenges. Success depends on technicians having the right information, support, and tools at the right moment. Organizations that make life easier for their frontline teams create stronger customer relationships and better business results.<\/p>\nMaking Service a Bigger Contributor to the Business<\/strong>
\nService is increasingly expected to contribute more than operational efficiency. Leaders are looking at how service can support customer retention, create new revenue opportunities, improve asset performance, and strengthen long-term customer relationships.<\/p>\nJoin us in Manchester this March, or Dusseldorf in May, to engage in peer-driven discussions, hear practical transformation stories, and explore what it takes to turn service intelligence into real-world results.<\/p>\n
Sincerely,<\/p>\n
<\/p>\n
Lisa Hellqvist<\/strong>
\nManaging Director
\nCopperberg<\/p>\n[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"
[vc_row css=”.vc_custom_1612274317644{padding-bottom: 30px !important;}”][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text el_id=”titext”]\u201cKnowledge is of no value unless you put it into practice.\u201d \u2013 Anton Chekhov[\/vc_column_text][vc_single_image image=”7696″ img_size=”full”][vc_column_text el_id=”body-text”] Field service has never had access to more information. Connected assets, remote diagnostics, AI, digital work instructions, installed base visibility, and predictive insights are generating vast amounts of data across service organizations. <\/p>\n
Continue Reading<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"qubely_global_settings":"","qubely_interactions":"","footnotes":""},"class_list":["post-4839","page","type-page","status-publish","hentry"],"yoast_head":"\nABOUT - Field Service Forum<\/title>\n<meta name=\"description\" content=\"Field Service Directors gather to discuss the major transformations due to globalization, digitization and changing customer behaviours.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.copperberg.com\/fieldserviceforum-powerof50\/about\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Field Service Forum 2027 - Power of 50\" \/>\n<meta property=\"og:description\" content=\"Field Service Directors gather to discuss the major transformations due to globalization, digitization and changing customer behaviours.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.copperberg.com\/fieldserviceforum-powerof50\/about\/\" \/>\n<meta property=\"og:site_name\" content=\"Field Service Forum\" \/>\n<meta property=\"article:modified_time\" content=\"2026-07-06T11:34:06+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.copperberg.com\/fieldserviceforum-powerof50\/wp-content\/uploads\/2026\/07\/FSUKFS50_27_register-scaled.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"2560\" \/>\n\t<meta property=\"og:image:height\" content=\"1338\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:title\" content=\"Field Service Forum 2027 - 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