{"id":4839,"date":"2017-03-14T09:32:01","date_gmt":"2017-03-14T09:32:01","guid":{"rendered":"http:\/\/fieldservice.kameleon-apps.com\/?page_id=4839"},"modified":"2025-11-07T19:01:39","modified_gmt":"2025-11-07T19:01:39","slug":"about","status":"publish","type":"page","link":"https:\/\/www.copperberg.com\/fieldserviceforum-powerof50\/about\/","title":{"rendered":"ABOUT"},"content":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1612274317644{padding-bottom: 30px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;]<div class=\"themeum-title  \" style=\"text-align:left;\"><h3 class=\"style-title\" style=\"margin:0 0 32px 0;font-weight:700;font-size:36px;line-height: ;color:#333333;\">Editor's note<\/h3><\/div>[vc_column_text el_id=&#8221;titext&#8221;]<span style=\"color: #282a2b;\"><strong>\u201cProgress is impossible without change, and those who cannot change their minds cannot change anything.\u201d \u2013 George Bernard Shaw<\/strong><\/span>[\/vc_column_text][vc_single_image image=&#8221;7696&#8243; img_size=&#8221;full&#8221;][vc_column_text el_id=&#8221;body-text&#8221;]<\/p>\n<p style=\"font-weight: 400; padding-bottom: 15px;\">Field service is evolving faster than ever. AI-driven decision-making, digital twins, and connected operations are redefining what efficiency means \u2014 but the next frontier is empowerment. <strong>Empowering technicians through data, empowering customers through visibility, and empowering organizations to act with agility and purpose.<\/strong><\/p>\n<p style=\"font-weight: 400; padding-bottom: 15px;\">This year\u2019s theme, <strong>From Efficiency to Empowerment<\/strong>, reflects a pivotal shift. Service excellence is no longer defined by speed or cost alone, but by how intelligently we connect technology, people, and processes to deliver outcomes that matter.<\/p>\n<p style=\"font-weight: 400; padding-bottom: 15px;\">At the <strong>2026 Field Service Forum Copenhagen<\/strong>, we gather leading service executives, strategists, and innovators to explore how to turn operational intelligence into customer and workforce empowerment. From AI-driven planning to outcome-based services and workforce transformation, this is where the future of service leadership takes shape.<\/p>\n<p style=\"font-weight: 400; padding-bottom: 15px;\">Our discussions will explore:<\/p>\n<ul style=\"font-weight: 400; padding-bottom: 15px;\">\n<li style=\"font-weight: 400; padding-bottom: 15px;\">How AI and automation are enabling human-centric field service<\/li>\n<li style=\"font-weight: 400; padding-bottom: 15px;\">Building adaptive, data-driven service organizations<\/li>\n<li style=\"font-weight: 400; padding-bottom: 15px;\">The evolving role of the technician in a connected ecosystem<\/li>\n<li style=\"font-weight: 400; padding-bottom: 15px;\">Leveraging digital twins and predictive data for better outcomes<\/li>\n<li style=\"font-weight: 400; padding-bottom: 15px;\">Turning operational excellence into sustainable growth<\/li>\n<\/ul>\n<p style=\"font-weight: 400; padding-bottom: 15px;\">Join us in <strong>Copenhagen on May 28, 2026,<\/strong> and be part of the conversation shaping the next era of European field service leadership.<\/p>\n<p style=\"font-weight: 400; padding-bottom: 15px;\">Sincerely,<\/p>\n<p>&nbsp;<\/p>\n<p style=\"font-weight: 400;\"><strong>Lisa Hellqvist<\/strong><br \/>\nManaging Director<br \/>\nCopperberg<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1612274317644{padding-bottom: 30px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text el_id=&#8221;titext&#8221;]\u201cProgress is impossible without change, and those who cannot change their minds cannot change anything.\u201d \u2013 George Bernard Shaw[\/vc_column_text][vc_single_image image=&#8221;7696&#8243; img_size=&#8221;full&#8221;][vc_column_text el_id=&#8221;body-text&#8221;] Field service is evolving faster than ever. AI-driven decision-making, digital twins, and connected operations are redefining what efficiency means \u2014 but the next frontier is empowerment. Empowering&nbsp;<\/p>\n<p><a class=\"btn btn-style\" href=\"https:\/\/www.copperberg.com\/fieldserviceforum-powerof50\/about\/\">Continue Reading<\/a><\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"qubely_global_settings":"","qubely_interactions":"","footnotes":""},"class_list":["post-4839","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>ABOUT - Field Service Forum<\/title>\n<meta name=\"description\" content=\"Field Service Directors gather to discuss the major transformations due to globalization, digitization and changing customer behaviours.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.copperberg.com\/fieldserviceforum-powerof50\/about\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Field Service Forum 2026 - 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