Manager Digital, Solutions | Swecon
My name is Robert Carlsson and I am working for Swecon, a dealer of Volvo Construction Equipment in Sweden, Germany, Estonia, Latvia and Lithuania. I am responsible for digital solutions within the Swecon group which involves work with a web presence, e-commerce, digital signature and customer portal. I have been driving the development and launch of the customer portal mySwecon since the beginning. The portal has been successfully launched in Sweden and Germany and resulted in a convenient way for customers to gather their machine fleet, conduct their machines business whether that be booking service, seeing spare parts information or accessing digital documentation etc. I am normally based at the group HQ in Stockholm, Sweden but with frequent travels.