{"version":"1.0","provider_name":"Field Service Forum","provider_url":"https:\/\/www.copperberg.com\/fieldserviceforum","title":"John Heald - Field Service Forum","type":"rich","width":600,"height":338,"html":"<blockquote class=\"wp-embedded-content\" data-secret=\"CiwaCJ4Wmf\"><a href=\"https:\/\/www.copperberg.com\/fieldserviceforum\/speaker\/john-heald\/\">John Heald<\/a><\/blockquote><iframe sandbox=\"allow-scripts\" security=\"restricted\" src=\"https:\/\/www.copperberg.com\/fieldserviceforum\/speaker\/john-heald\/embed\/#?secret=CiwaCJ4Wmf\" width=\"600\" height=\"338\" title=\"&#8220;John Heald&#8221; &#8212; Field Service Forum\" data-secret=\"CiwaCJ4Wmf\" frameborder=\"0\" marginwidth=\"0\" marginheight=\"0\" scrolling=\"no\" class=\"wp-embedded-content\"><\/iframe><script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\n\/*! This file is auto-generated *\/\n!function(d,l){\"use strict\";l.querySelector&&d.addEventListener&&\"undefined\"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!\/[^a-zA-Z0-9]\/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret=\"'+t.secret+'\"]'),o=l.querySelectorAll('blockquote[data-secret=\"'+t.secret+'\"]'),c=new RegExp(\"^https?:$\",\"i\"),i=0;i<o.length;i++)o[i].style.display=\"none\";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute(\"style\"),\"height\"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):\"link\"===t.message&&(r=new URL(s.getAttribute(\"src\")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener(\"message\",d.wp.receiveEmbedMessage,!1),l.addEventListener(\"DOMContentLoaded\",function(){for(var e,t,s=l.querySelectorAll(\"iframe.wp-embedded-content\"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute(\"data-secret\"))||(t=Math.random().toString(36).substring(2,12),e.src+=\"#?secret=\"+t,e.setAttribute(\"data-secret\",t)),e.contentWindow.postMessage({message:\"ready\",secret:t},\"*\")},!1)))}(window,document);\n\/* ]]> *\/\n<\/script>\n","thumbnail_url":"https:\/\/www.copperberg.com\/fieldserviceforum\/wp-content\/uploads\/2020\/03\/John-Heald.png","thumbnail_width":800,"thumbnail_height":800,"description":"John Heald is the Global Vice President, SAP Customer Experience, Field Service Management. \u00a0Focused on helping customers deliver differentiated customer experiences, by continually improving their end to end experiences, irrelevant of how they engage, through self-service, customer service, or the ever-increasing differentiation that is field service. John is responsible for working with the development team&nbsp;Continue Reading"}