Tue, April 7th 2020
#SessionSpeaker(s)Time (GMT +1)
1 Chairman’s Opening RemarksThomas Igou 10.00
2Digital Value CreationNikolaus Obwegeser 10.10
3Cutting Through the Hype: Leveraging Today's Tools for Tomorrow's Service TrendsKieran Notter 11.00
4Panel Discussion: How will Field Service Industry Change in the Coming YearsNick Frank , Matt Rudden , Kris Oldland 11.35
6How Businesses Make AR-Powered Remote Support a Success - Featuring Costa ExpressElizabeth Allanson , James Doyle 13.00
7Competence Management in the Digital EraDavid Hogg 13:35
8Panel Discussion: The Impact of COVID-19 on the Future of Field Service (Sightcall, Syncron, FLS, BT)Mark West , Tony Smith , James Doyle , Kris Oldland 14.10
9Chairman’s Closing RemarksThomas Igou 14.40