Head of Client Services EMEA | PagerDuty
I am an experienced Customer Success and Professional Services Business and Commercial leader, with experience in multiple areas of Field Service and After Market Services and Software. I am responsible at Syncron for leading our global implementation teams helping OEMs and distributors in managing and optimising their After Sales market. As companies transition into Product as a Service Syncron will help them make the transition and maximise the opportunity. I am passionate about the largely untapped potential having worked over the last 20 years for the leading and pioneering Field Services companies in both field technician optimisation and the leading SaaS mobile field service company.