EXCLUSIVE WHITE PAPER

Is the digital strategy of your after-sales business future proof?
10 practical tips to develop your after-sales money machine

Can you withstand the upcoming challenges with your digital strategy for your after-sales business? Put your strategy next to our 10 practical tips, created exclusively in cooperation with Copperberg, the knowledge-sharing community for the manufacturing industry.

360° focus on the B2B customer

This white paper offers a laser-sharp focus on what to do, to guarantee a future- proof after-sales business strategy to boost customer satisfaction. You will learn how leading manufacturers turned themselves into true digital customer-centric after-sales money machines.

You will learn all about:

  • 360° customer focus
  • Personalized content
  • Digital self-services
  • Spare parts: from digital catalogs to automatic reordering
  • Online maintenance services
  • Pay-per-use scenarios

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