Copperberg recommended read

The Value of a Digital Customer Portal from a Business Perspective

Would you like to offer your B2B customers a seamless buyer journey?

A digital customer portal empowers you to do just that. It is the next evolution of the B2B webshop, providing a full spectrum of services during the various phases of the customer lifecycle.

This whitepaper examines the 4 key pillars of a digital customer portal:

• B2B self-services: What are the biggest timesavers for my customers?
• After-sales services: How to create cross- and up-selling potential to your installed base?
• Digital sales processes: What is the added value of my sales department?
• Digital service models: How to create tailored services to meet customer needs?

Intershop is built to boost your business.

Intershop enables the world’s leading manufacturers and wholesalers to digitalize, transform, and boost their businesses. Intershop’s robust e-Commerce platform and cloud-based technology give B2B companies the power to establish and expand their digital presence, improve customer experience, and increase online revenue. For more information, visit the website.