In Aftermarket 2016 Carl-Henrik opened the conference with his keynote rock ’n Roll speech about service innovation. Now he is back to tell his experiences from two years of building a consultancy organization and solutions based on customer manufacturing challenges. The result, a global organization with a mix of classical know-how consultancy, connected devices, dashboards and partner network. The background: After a more then 30 years in products and sales management Carl-Henrik took on the challenge 2016 to start a new business area “Seco Consultancy” in Seco Tools, a classical product driven and manufacturing company of people who need to change.