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FEATURED ARTICLES

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November 13, 2019

Workforce in Field Service: problems and solutions for today and tomorrow
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November 11, 2019

Spare Parts Trends: Predictive Maintenance
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November 8, 2019

Aftermarket 2019: Impressions from my first Copperberg business platform - Part 3
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November 6, 2019

Spare Parts Business Platform Speaker Interviews: Veronica de la Torre Diaz
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November 11, 2019

Digital Strategy in Field Service: Challenges and Opportunities ahead
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November 4, 2019

Spare Parts Technology Trends: Pick to Light and Pick by Voice
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November 1, 2019

My impressions from Aftermarket Europe 2019 - Part 2
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October 31, 2019

Technology Trends in Spare Parts: Blockchain
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October 30, 2019

Key takeaways from E-commerce Benchmark Survey Report 2019
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October 29, 2019

EAM NXT 2020 Speaker Interviews: Luis Prato
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October 25, 2019

Technology Trends in Spare Parts: 3D Printing
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November 6, 2019

Aftermarket 2019: Impressions from my first Copperberg business platform - Part 1
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October 23, 2019

Amazon: friend or foe of the manufacturers?
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October 21, 2019

EAM NXT 2020 Speaker Profiles: Tim Vangsgaard Hansen
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October 14, 2019

Executing an e-commerce strategy for B2B companies: an overview
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October 11, 2019

Spare Parts Trends for 2020: Integrating EAM and ERP
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October 9, 2019

Change management: 3 signs that show you need a change management plan
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October 8, 2019

PODCAST: Safety in Field Services
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October 7, 2019

B2B e-commerce strategy: what to consider
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October 9, 2019

PODCAST: Managing transformation and change
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September 30, 2019

4 reasons why manufacturing companies should provide learning opportunities for their employees
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September 25, 2019

The future of after-sale services: challenges, disruptions and trends delivered by industry experts
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September 24, 2019

PODCAST: What keeps you awake at night
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September 19, 2019

e-Connect Europe Participant Profiles: Interview with Justyna Zoltanska
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September 16, 2019

Make the most of your data with data management
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September 16, 2019

Kano Model: Addressing the Musts, Wants and Exciters in Service Today
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September 9, 2019

The role of user experience in B2B e-commerce: an interview with Fernanda Cristo
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September 9, 2019

Life on the Edge: Advantages!
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September 9, 2019

How to increase the performance of your e-commerce website through user experience design - Part 2
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September 24, 2019

Life on the Edge: An Introduction
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September 9, 2019

How to increase the performance of your e-commerce website through user experience design - Part 1
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July 17, 2019

IS AI THE INTELLIGENT WAY FORWARD TO A SUSTAINABLE FUTURE?
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May 3, 2019

Embracing Disruption
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April 20, 2019

Are you on board the Customer Experience Bandwagon?
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April 18, 2019

Is Customer Experience actually a challenge today?
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April 17, 2019

METRICS THAT MATTER – THOUGHTS FROM SERVICE MANAGERS AT FIELD SERVICE SUMMIT
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April 12, 2019

Piece by Piece
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April 11, 2019

6 Benefits of Ecommerce for B2B Firms
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April 10, 2019

The Right Balance
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April 10, 2019

Reasons to Train your Field Service Leaders at Field Service Forum based on Insights from Field Service Annual Survey
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April 8, 2019

An Opportunity to Increase Visibility and Communicate Value Online
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March 20, 2019

Digitalization and value-based pricing in the manufacturing industry
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March 19, 2019

Free Webinar: Improving Communications for Better Field Service and Maintenance
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March 12, 2019

Digital, Strategy and Competence Management: Addressing the Elephants in the Room
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September 16, 2019

Field Service Annual Survey Report 2019
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March 5, 2019

Are mechanical slaves the next field service workforce?
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January 15, 2019

eBook with Shep Hyken discussing Excellence in Service
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July 17, 2019

Full Interview with Gerd Leonhard
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January 10, 2019

Gerd Leonhard joins Field Service Forum
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November 23, 2018

BLOG: eCommerce Roundtable Discussion
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November 19, 2018

More customers but more piracy: the dilemma of e-commerce
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November 12, 2018

Exclusive eBook looking at 'Trends in Spare Parts Management'
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November 8, 2018

The big benefits – and big problem - with big data and AI
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November 7, 2018

Outcome economy set to drive new forms of product innovation
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November 6, 2018

A revolution in customer focus with Thomas Radau from Titan
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November 6, 2018

Interview with Vsevolod Gavrilov, Volvo Penta:
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November 6, 2018

Exclusive Interview with Alfa Laval Vice President of Human Resources
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November 5, 2018

“There is nothing wrong about Hannah” - The Reveal
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October 18, 2018

Brexit and Skype - What do they have in common?
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October 5, 2018

IoT Starter Pack Step 3
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October 4, 2018

“There is something wrong about Hannah” - Chapter 1
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October 2, 2018

Field Service News Top 20 In Field Service Announced
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September 28, 2018

Webinar looking into Digital Transformation in Aftersales
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September 27, 2018

Interview with Arne Dahlberg, Coca-Cola
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September 24, 2018

Your IoT starters’ pack - Step 2
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September 21, 2018

Overcoming Field Service Challenges In Facilities And Property Management…
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September 17, 2018

3-minutes benchmark survey on spare parts management
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September 13, 2018

Your IoT starters’ pack
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September 6, 2018

What’s the matter with Mikael?
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September 5, 2018

eBook - Want 10 tips for a successful servitization roadmap
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August 27, 2018

Time to stop worrying about robots taking your jobs!
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August 27, 2018

Mika Karaila discusses Virtual Reality
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August 27, 2018

Five Start Points Towards a Successful & Simplied Digital Transformation
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August 8, 2018

What Brexit means for after-sales service
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August 7, 2018

Women in Service - We need to do more!
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June 11, 2018

Volvo Cars wants to double its sales by 2025, announced in a press release packed with mid-decade targets
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July 17, 2019

Podcast With Shep Hyken - The World's Most Acclaimed Customer Service Expert
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May 2, 2018

Are spare parts being overlooked by field service organisations?

RESOURCES

Top Spare Parts Management Trends in 2020

John Smith2019-09-16T09:23:23+01:00Papers and Reports|

B2B eCommerce Benchmark Survey Report 2019

John Smith2019-09-16T14:37:05+01:00Papers and Reports|

Field Service Annual Survey Report 2019

Copperberg2019-09-16T09:19:59+01:00Featured, Field Service, Papers and Reports, Uncategorized|

Servitization eBook

John Smith2019-09-16T13:52:09+01:00Papers and Reports|

LATEST NEWS

Career in coding? Think again!

John Smith2019-11-12T11:13:04+01:00Internet of Things, Latest News|

Swedish manufacturing company SKF buys Predictive Maintenance Startup Presenso

John Smith2019-10-10T13:11:23+01:00Aftermarket, Latest News, Manufacturing, Spare Parts|

Climate Change: how pioneer companies tackle the issues of producing raw materials

John Smith2019-09-24T13:13:21+01:00Latest News, Manufacturing|

Ericsson plans to expand its 5G network across Europe

John Smith2019-09-20T08:31:38+01:00Latest News|

MEETUPS

Innovate 2019: November 13th-14th 2019

John Smith2019-10-28T09:43:03+01:00Meetups|

Conference of Things Manufacturing: November 19th 2019

John Smith2019-10-30T09:20:33+01:00Meetups|

e-connect Europe: December 3rd-4th 2019

John Smith2019-10-30T09:22:33+01:00Meetups|

Spare Parts Business Platform: February 11th-12th 2020

John Smith2019-10-30T09:25:13+01:00Meetups|

Companies that Partner with Copperberg