Aftermarket Business Platform:
October 16th-18th 2019

Information

Now in its 13th edition, the Aftermarket Business Platform has grown over the years to become Europe’s leading event for Service Leaders. The industrial sector is undergoing a major transformation due to constraints from globalization, digitization and changing customer behaviors. Organizations who want to stay at the forefront are shifting their focus from transactional-based business models to complete service providers focused on delivering availability, outcome, and performance.

The Aftermarket Business Platform will gather 200+ Service Leaders from across Europe and offer you different views on the uberization of services.

This year, the event will focus on unleashing Service 4.0. Join the discussion on co-creation and partnerships to go beyond the customer/supplier relationship; get the basics right when it comes to Servitization, IoT and Big Data; and learn how to break the silos between Capex & Opex to move away from selling ownership towards providing performance.

Over the course of three days, you’ll get the opportunity to learn from your peers, get inspired by business gurus, explore the latest technological solutions, and grow your professional network of Service Leaders. The event perfectly balances educational and interactive sessions, intertwined with structured networking and social activities, in the historical city of Nyköping .

We look forward to seeing you there!

Dates and Location

16th-18th October 2019
Sunlight Hotel
Nyköping
Sweden

Community benefits

If you would like to join the Aftermarket community please see below a full range of solutions available:

• Service Mastery Day
• Pre-Event Workshop A, B or C
• Full Conference Access
• Full Networking
• Networking Dinner
• Full Conference Material
• Access to Solution App
• Exclusive Aftermarket Webinars
• Exclusive Aftermarket Podcasts
• Dedicated Aftermarket Solutions Expert
• Aftermarket 2019 Survey Report
• Access to Expert Aftermarket Q&A Sessions *Membership Valid until 31st December 2019

VIEW AGENDA
VISIT WEBSITE

Conference of Things Manufacturing:
November 19th 2019

Information

IIoT is out of its growth years and into its prime. At the 5th Annual Conference of Things, we take a look at your role, decisions and influence to shape the digital future of your organisation to address some of the crucial questions facing us in manufacturing at the turn of the decade. Get industry acumen on optimising your data collection, faster processing in the edge and harmonising legacy systems with your modern arsenal. The conference will cover three tracks: Leveraging your Connections, Social-Moral-Security Concerns and Adopting Business AI.

Dates and Location

November 19th
Hotel Birger Jarl, Tulegatan 8
Stockholm, 113 53
Sweden

Community benefits

If you would like to join the Conference of Things community please see below a full range of solutions available:

• Full Conference Access
• Full Networking
• Full Conference Material
• Access to Solution App
• Exclusive Conference of Things Webinars
• Exclusive Conference of Things Podcasts
• Dedicated Conference of Things Solutions Expert
• Conference of Things 2019 Survey Report

VIEW AGENDA
VISIT WEBSITE

e-connect Europe:
December 3rd-4th 2019

Information

Copperberg is proud to present its new business platform for E-commerce leaders to Connect with each other and build a successful online sales strategy: e-connect Europe. In our current age of do-or-die digital transformation, e-commerce represents both the greatest opportunity and threat to manufacturing organizations. The online world offers access to a vast pool of potential customers, and the opportunity to profile customers for complexity reduction or value offering. At the same time, it opens the door to new and non-traditional competitors and pirates, dilutes value creation communication, and challenges a company’s control on its prices. E-Connect Europe will gather 120+ ecommerce leaders to share, discuss, and network on how to create a successful ecommerce strategy.

Dates and Location

December 3rd – 4th
Park Inn By Radisson Copenhagen
Engvej 171 Copenhagen
2300 København Denmark

Community benefits

If you would like to join the e-connect community please see below a full range of solutions available:

• Service Mastery Day
• Pre-Event Workshop A, B or C
• Full Conference Access
• Full Networking
• Networking Dinner
• Full Conference Material
• Access to Solution App
• Exclusive e-connect Webinars
• Exclusive e-connect Podcasts
• Dedicated e-connect Solutions Expert
• e-connect 2019 Survey Report

VIEW AGENDA
VISIT WEBSITE

Spare Parts Business Platform:
February 11th-12th 2020

Information

About our 2019 Event : Change is the only Constant Spare Parts is the money-maker of a service division; however, in a time of great uncertainty, where the boundaries of competition are crushed wide open by tech giants and technological breakthroughs, and where global trade agreements are under constant threat by protectionist governments, the need for change and innovation is more important than ever.
Don’t miss the opportunity to join us next year in Frankfurt for the 8th Annual Spare Parts Business Platform and mark the dates for February 11-12th, 2020. Pre-register here to receive the 2019 agenda as soon as it is ready.

Dates and Location

February 11th – 12th 2020
Leonardo Royal Hotel
Frankfurt
Germany

Community benefits

If you would like to join the Spare Parts community please see below a full range of solutions available:

• Service Mastery Day
• Pre-Event Workshop A, B or C
• Full Conference Access
• Full Networking
• Networking Dinner
• Full Conference Material
• Access to Solution App
• Exclusive Spare Parts Webinars
• Exclusive Spare Parts Podcasts
• Dedicated Spare Parts Solutions Expert
• Spare Parts 2019 Survey Report

VISIT WEBSITE

Field Service Summit:
April 7th 2020

Information

At the 4th Annual Field Service Summit UK in April 2019, more than 120 field service directors gathered to discuss the Experience Economy and how it translates to direct economic gains, more returning customers and differentiation as a premium service. A series of thought-provoking roundtables addressed how service leaders can drive transformations in their field services, increase their engineer’s efficiency through better competence management and use the latest technology such as AI, IOT and AR/VR. The main crux being how all of these technologies can allow the service leaders to create Disney like for their customers.

A slew of leading solutions providers joined to share qualitative insights into device connectivity, Augmented Reality, Artificial Intelligence and machine learning and explain how service directors can transform these concepts into tangible assets for their entire service lifecycle operations. In 2020, The Field Service Summit returns with an even more engaging value proposition:

‘’A step towards Smart Field Service’’. At the turn of the decade we seek answers to 3 main questions:

• Why let go of control and allow RPAs to take over your backend?
• How to integrate robots into your field service workforce?
• What do you do to manage your customers increasing expectations with cross-industry comparison?

Dates and Location

April 7th 2020
Warwick University Conference Centre
Coventry
United Kingdom

Community benefits

If you would like to join the Field Service community please see below a full range of solutions available:

• Field Service Mastery Day
• Full Conference Access
• Full Networking
• Networking Dinner
• Full Conference Material
• Access to Solution App
• Exclusive Field Service Webinars
• Exclusive Field Service Podcasts
• Dedicated Field Service Solutions Expert
• Field Service 2019 Survey Report

VISIT WEBSITE

Spare Parts Summit:
April 8th 2020

Information

Spare Parts is considered as the money-maker of an aftersales division. However, organizations need to adapt to a rapidly changing world and changing customer behaviors (and expectations) in order to retain the competitive edge and grow their revenue. Continuous innovation is the only key to success.

While being able to sell parts online to customers all over the world has become a necessity for both large and small enterprises, what impact does e-commerce have on an organization’s pricing strategies, and logistics channels?
3D Printing is another futuristic technology that can directly impact spare parts businesses and it would be mean a lot for a company’s inventory management. However, is the technology a short term reality, or a futuristic dream?
Join us in April 2020, in Coventry for a unique one-day event with your peers to discuss, share and network on the strategies to ensure your customers get the right part at the right time, at the right price.

Dates and Location

April 8th 2020
Warwick University Conference Centre
Coventry
United Kingdom

Community benefits

If you would like to join the Spare Parts community please see below a full range of solutions available:

• Service Mastery Day
• Pre-Event Workshop A, B or C
• Full Conference Access
• Full Networking
• Networking Dinner
• Full Conference Material
• Access to Solution App
• Exclusive Spare Parts Webinars
• Exclusive Spare Parts Podcasts
• Dedicated Spare Parts Solutions Expert
• Spare Parts 2019 Survey Report

VIEW AGENDA
VISIT WEBSITE