Coen Jeukens, CSO, D-Essence
Coen Jeukens is responsible for the service revenue and installed base of Bosch Security Projects. He drives the strategy and portfolio from a product business towards a services business. Coen is the driving force in the Netherlands towards the inclusion of a Chief Service Officer in the Board. Previously he held his own company providing strategy consulting services in the service and maintenance domain. Coen builds upon a vast experience obtained by working for IBM, Baan and ASML. I am an enthusiast “builder” of teams and processes for sales and service organisations. I merge and balance focus on results with advantages for customers and employees. As professional I translate customer focus, analytical capacity, creativity and a broad sales & service experience into practical and financially viable customer focussed solutions. As manager I focus on the human aspect, the organisation and political context of (change) management. I have experience in operations, (interim) management and strategy consulting for international and larger SMB corporations in high-tech, medtech, industrial equipment, safety & security, utility and consumer electronics.