FIELD SERVICE FORUM – VIRTUAL SUMMIT AGENDA
3-4 JUNE 2020
In 2020, Field Service Forum returns with an even more engaging value proposition: “Jumping the Chasm: Realisations in the Digital Era”.
We take a dive at:
• Strategy: How is your service strategy allowing you to maximise the utilisation of technology and helping realise the ROI on technology investments so far,
• Process: How focussing on processes and outcomes can help leverage the technology to improve employee efficiency.
• Competence Management: How working and developing employee competencies leads to realising and exceeding the customer’s expectations.