Eric Brabänder holds a diploma in Business Engineering and has been a manager in the areas of product management and marketing of software for about 20 years. His professional career path includes companies, such as Porsche AG, IDS Scheer AG, Software AG and FNT GmbH. In the role of Chief Product Officer, he is responsible for market- and customer-oriented strategy and development at EMPOLIS. His focus is always on developing innovative market areas and value-creating products. His mission is to create field service excellence based on AI technologies providing the right information at the right time to solve service cases faster.