Sarah Ormston is Head of Aftermarket & Support at Avon Protection, leading global service, training, and technical support for mission‑critical respiratory protection systems.
With 10+ years in the Safety industry, she brings a holistic perspective from previous roles in Supply Chain Management and Sales Support—blending operational, commercial, and safety insight.
Since joining Avon Protection a year ago, Sarah has been globally accountable for the fundamentals of aftermarket performance, reaching end‑users and distributors, and managing a network of Service Partners that extend Avon Protection’s knowledge, competence, and capability.
Her agenda centres on process standardisation, accessible technical documentation, and capability‑building, underpinned by smart use of technology to elevate user experience, accelerate adoption, and extend product life.