No longer seen as a back-office cost or afterthought, it’s now emerging as a strategic enabler of profitability, service excellence, and business resilience. With markets tightening and volatility becoming the norm, companies are being asked to do more—with less—and the spare parts function is taking center stage.

Rising customer expectations, shorter lead times, and an increasing demand for transparency are reshaping how parts are planned, stocked, sold, and serviced. And as products become smarter and service models evolve, spare parts teams are now expected to deliver not only availability, but also agility, insight, and value.

At the 2026 Spare Parts Business Platform, we explore how forward-thinking leaders are reshaping spare parts from a cost center into a commercial engine—one that drives customer value and competitive edge.

1. Predictive by Design: Using Data to Plan Smarter: More manufacturers are moving from reactive inventory practices to predictive planning—linking service data with parts forecasting to reduce waste, improve uptime, and avoid costly stockouts. The focus has shifted from control to collaboration, powered by intelligent insights.

2. Spare Parts as a Profit Center: When managed strategically, the spare parts function is one of the most profitable areas of the aftermarket. From embedded service contracts to smart pricing and availability, companies are uncovering new revenue streams hidden in the lifecycle of every asset sold.

3. Designing for Circularity and Sustainability: With growing pressure to reduce environmental impact, circularity is becoming a core part of parts strategy. The integration of refurbished components, remanufacturing, and lifecycle transparency isn’t just about compliance—it’s about building smarter, longer-lasting relationships with customers.

4. Connected Interfaces, Frictionless Access: Manufacturers are investing in digital ecosystems that meet customers where they are—through self-service portals, integrated dealer tools, and seamless ERP connectivity. Spare parts buyers want speed, simplicity, and relevance—and smart interfaces deliver on all three.

Spare parts are no longer an afterthought—they are the heart of reliable service, recurring revenue, and resilient supply. Join us in Frankfurt to take part in the discussions shaping the future of this critical function.

Let’s redefine what spare parts can achieve—together.

Lisa Hellqvist
Managing Director
Copperberg