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Break Free from Break-Fix

VIRTUAL ACADEMY | 11 APRIL 2024


Embracing Servitization and the Circular Economy

“I want to break free” – As Freddie Mercury belted out these famous words, his voice resonated not just with a yearning for personal liberation, but with a universal truth: change is inevitable, and progress demands letting go of the past. This mantra perfectly encapsulates the current state of the industrial aftermarket. Just as the iconic singer urged us to shed societal constraints, we too must shed outdated strategies and embrace the transformative power of innovation.

The winds of globalization are sweeping through our industry, reshaping landscapes and presenting both challenges and opportunities. The traditional “break-fix” model is fading, replaced by a future where proactive maintenance and servitization reign supreme. Digital platforms are merging with advanced technologies, creating a unified “digital aftermarket” experience that personalizes interactions, streamlines operations, and unlocks data-driven insights.

Join us as we explore the opportunities and challenges presented by a transformed industrial aftermarket. Together, we can navigate this exciting new landscape and solidify our place as innovators and game-changers in the global market.

Agenda

Opening remarks
Lisa Hellqvist, Managing Director, Copperberg

Revolutionizing Predictive Maintenance with AI

In today’s fast-paced industrial landscape, the effective management of machinery is crucial for businesses striving to maintain a competitive edge. Predictive maintenance enables companies to preemptively address equipment issues before they escalate into costly downtime. How can AI revolutionize how organizations monitor, analyze, and optimize machinery performance?

Driving Sustainability in Servitization 

One of the benefits to implementing servitization and predictive maintenance is less waste of resources. A service-oriented business model incentivizes manufacturers to design products and machines with durability, reparability and recyclability in mind, aligning with principles of circular economy and waste minimization making it a win for both bottomline and the environment.

The Digital Customer Experience 

How can we establish a digital aftermarket that not only meets but exceeds customer expectations, ensuring adaptability and leaving customers thoroughly satisfied? Let’s delve deeper into the potential of digital tools for crafting a seamless and gratifying customer experience.

Thank you!
Lisa Hellqvist, Managing Director, Copperberg

See what early partnership opportunities we have for 2024