As the Services Portfolio Senior Manager at Electrolux Ingrid Björklund has the commercial ownership and leads the strategic development and execution for Electrolux Aftermarket Service Offerings including Extended Warranties, Repairs, and Installations, across Europe. During the last 5+ years Ingrid has been delivering profitable aftermarket growth ensuring both top-line and margin performance, by enhancing consumer experience and accelerating sales by implementing scalable, digital service offerings. Key enabler has been data driven decision making, cross functional collaboration across the consumer journey and relentless focus on delivering end consumer value.