Changing It Up — New Ways and Business Models for Spare Parts Profitability
VIRTUAL ACADEMY | 28 NOVEMBER 2024
2 FOCUS SESSIONS
4+ PRESENTATIONS
50+ ATTENDEES
EUROPE’S BEST SPARE
PARTS EVENT
Optimize your spare parts operations through value-based pricing, digitization, business model innovations, e-commerce, optimized inventory management, 3D printing.
VIRTUAL ACADEMY
28 NOVEMBER 2024
About
In today’s rapidly evolving market, manufacturers are facing unprecedented challenges, from navigating parts shortages to adapting to rising customer expectations. These hurdles, while daunting, also present an opportunity for transformation and innovation. At our virtual academy, we will explore how manufacturers can unlock the potential of their installed base, leverage cutting-edge 3D interactive technology, and implement pricing strategies that drive both revenue and customer loyalty.
Our expert speakers will guide you through practical solutions to optimize your spare parts operations. From harnessing the power of data for predictive maintenance to streamlining efficiency with digital solutions, this academy is designed to provide actionable insights for the future of manufacturing.
During our sessions, we will dive into critical areas such as:
- Maximizing the Value of Your Installed Base: Explore how transforming your service organization can help you unlock the potential of your installed equipment. By better understanding your existing assets, you can enhance service offerings, increase efficiency, and deliver more value to your customers.
- Leveraging 3D Interactive Technology for Aftersales Success: Discover how 3D interactive technology can revolutionize the way manufacturers manage their aftersales processes, making it easier to find, order, and support spare parts. Learn how this innovation can streamline product support, improve customer experience, and reduce errors.
- Developing Pricing Strategies that Drive Customer Loyalty: Understand how strategic pricing models for spare parts can not only boost revenue but also foster long-term customer loyalty. Learn the best practices for balancing competitive pricing with value-added services.
I look forward to welcoming you to this exciting and informative virtual academy, where we will share insights and innovations that can drive your business forward.
Agenda
Opening remarks
Lisa Hellqvist, Managing Director, Copperberg
Using 3D Interactive Technology to Fuel Your Aftersales
Sam Burgess, with over 15 years of experience in specialist vehicle manufacturing and aftersales leadership, will demonstrate how 3D interactive technology can revolutionize OEM aftersales performance, streamlining product supportability and improving part identification.
Sam Burgess, CEO and Founder, Partful
Transforming Your Service Organization to Unleash the Potential of Your “Installed Base”
Handpicked Highlights from Spare Parts Business Platform Power of 50 in Stockholm in February 2024
Learn how to maximize the value of your existing installed base and transform your service organization to increase efficiency and customer satisfaction.
Marco Mambretti, Director, Global Spare Parts, Cavotec
Spare Parts Pricing — A Model to Drive Loyalty
Handpicked Highlights from Spare Parts Business Platform Power of 50 in Stockholm in February 2024
Explore pricing strategies that not only increase revenue but also drive customer loyalty in the spare parts business.
Göran Olsson, Global Service Business Director, Marel
Thank You and Closing Remarks
We conclude the academy with a final word of thanks for your participation and engagement.
Lisa Hellqvist, Managing Director, Copperberg