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SPEAKERS 2021

Theresa Lettenmeier

Theresa Lettenmeier

Sales Manager

Quanos Service Solutions GmbH

Philippe Chevalet

Philippe Chevalet

Director Customer Success B2B Marketplaces

Mirakl

Michael Hughes

Michael Hughes

Global Service Delivery Manager

Peak Scientific

Charlotte Thorpe-Costa

Charlotte Thorpe-Costa

Marketing Director, EMEA & APAC

SightCall

Andrea Pelizzaro

Andrea Pelizzaro

Connected Services Manager - BU Decanters

Alfa Laval

Sarah Nicastro

Sarah Nicastro

VP of Customer Advocacy

IFS

Arsham Mazaheri

Arsham Mazaheri

Managing Director

Avrogan

Gerrit Enthoven

Gerrit Enthoven

EMEA Sales Director

Intershop

Herbert Pesch

Herbert Pesch

Founder / CCO

Evident

Gabriel Werner

Gabriel Werner

Vice President Manufacturing DACH

Blue Yonder

Sidney Lara

Sidney Lara

Service Principal

Aquant

Paul McDermott

Paul McDermott

Director of Service & Support

T2 Biosystems

Thomas Aoudia

Thomas Aoudia

Business Solution Manager

Vinci Energies

Marc Teulières

Marc Teulières

Executive Vice President, Customer Success B2B

Mirakl

Rosella Risso

Rosella Risso

After Market Solutions General Manager and Head of Distribution

CNH Industrial

Ashok Kartham

Ashok Kartham

Chief Product Officer

Syncron

Francisco García

Francisco García

Business Development Manager IoT EMEA

Donaldson

Jens Giller

Jens Giller

Business Development Manager Western Europe & Oceania

Epiroc

Massimo Mannelli

Massimo Mannelli

Product and Business Development Manager, Service EMEA

Eaton Power Quality

Steve Williams

Steve Williams

Director – Technical Service Escalation Management

AGCO

Lars Möller

Lars Möller

General Manager After Sales

Al Shirawi Enterprises

Navè Orgad

Navè Orgad

Director of Service Innovation and Service Level Agreements

Konecranes Port Services

Marc Eckerhall

Marc Eckerhall

Director Global Aftersales PMO

AGCO

Ahmed Gharbaoui

Ahmed Gharbaoui

Aftermarket Director

Former Cummins & Atlas Copco

Anders Ottosson

Anders Ottosson

Sales Manager Nordics

Mirakl

Dr. Ioannis Chatzilamprou

Dr. Ioannis Chatzilamprou

Global Product Manager and Digital Services

Metso Outotec

Hamed Hakimian

Hamed Hakimian

CEO

Avrogan

Venkata Mukku

Venkata Mukku

Vice President, Worldwide Service & Support Organisation

Bruker Nano Surfaces

Sébastien Dupré

Sébastien Dupré

VP Product Field Service Management

SAP