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SPEAKERS 2020

Donna Walker

Donna Walker

Director, Client Support Experience, Training and Skills, Finance and Operations

IBM

Hans Bracke

Hans Bracke

Service Transformation Global Lead

IBM

Petri Mannonen

Petri Mannonen

Product Line Manager

Sandvik

Robert McDonald

Robert McDonald

Vice President, Global CRM Experience

IBM

Michael Gosling

Michael Gosling

Service Platforms Manager

Cubic Transportation Systems

Richard Hulsbeek

Richard Hulsbeek

Director of Global Tech Center

Malvern Panalytical

Kari Launonen

Kari Launonen

Technical Support Manager

KONE

Anders Ottosson

Anders Ottosson

Sales Manager Nordics

Mirakl

Kalle Aerikkala

Kalle Aerikkala

Senior Consultant

Vendavo

Mårten Gustafsson

Mårten Gustafsson

VP Sales, Business Development and Strategy

Syncron

Martha Unterstaller

Martha Unterstaller

Senior Product Marketing Manager

SAP

Marcel Träger

Marcel Träger

Project Manager

Weiss Umwelttechnik

John Heald

John Heald

Global Vice President, SAP Field Service Management

SAP

Marne Martin

Marne Martin

President Service Management Business Unit

IFS

Deniz Mullis

Deniz Mullis

Director, Global Field Services & Product Support

Haemonetics

Turlough O’Reilly

Turlough O’Reilly

Head of Business Tools Excellence

GEA Group

Massimo Rigamonti

Massimo Rigamonti

Service Business Development Manager

Trillium Flow Technologies

Christian Baudis

Christian Baudis

Digital Entrepreneur and Founder

My Digital

Julian Wheatland

Julian Wheatland

Former COO and CFO

Cambridge Analytica

Mariam Lochoshvili

Mariam Lochoshvili

Global Marketing Communications Manager, Automotive Aftermarket

Sensata Technologies

Daniel Cho

Daniel Cho

Head of Strategic Pricing Centre of Excellence

Philips Healthcare

Konrad Weichmann

Konrad Weichmann

Director Supplier Innovation

Siemens

Ioannis Chatzilamprou

Ioannis Chatzilamprou

Global Product Manager and Digital Services

Outotec

Emilie Giraudet

Emilie Giraudet

Head of Customer Service Business Support

GEA

Paolo Dazi

Paolo Dazi

SVP Port Services Business Unit

Konecranes

James Doyle

James Doyle

Vice President of Sales - UK & Northern Europe

Sightcall

Mark Brewer

Mark Brewer

VP, Service Industries

IFS

Urban Hofström

Urban Hofström

Director - Accenture Products at Accenture Responsible for the Industry X.0 Service Practice

Accenture

Regina Roos

Regina Roos

CEO

Roos-Solutions