Field Service US Virtual Seminar

How can companies develop a digital strategy for their field service activities? This is precisely what the 2nd annual Field Service US Seminar will dig into.

01. CONTENT

Digitalisation today is all about technology.

All the buzzwords and advancements in technology related to mobile devices, IoT, AI, AR, and VR are enticing to listen to but is technology all that matters?

Partially, yes, technology is the central pillar for digitalisation today especially in a covid-19 impacted business world, but the differentiators are the strategy that allows maximum utilisation of the technology, processes that help the employees become more efficient, and competencies that help the field workforce to provide a great customer experience.

Our latest research with service leaders shows that only 18% of industrial companies have a clear digital strategy. How, then, can companies develop a digital strategy for their field service activities? This is precisely what the 2nd annual Field Service US Seminar will dig into.

02. SPEAKERS

The Field Service US will look at how companies can develop a digital strategy for their field service activities.

03. SCHEDULE AT A GLANCE

S — 01

Chairman Intro

Lisa Hellqvist, Managing Director, Copperberg

S — 02

KEYNOTE – Developing transformational service business models and roadmaps for business and customers today and for the rapidly changing and increasingly digital service world of the future

Stephen Hodson, Senior Director Global Services, Thermo Fisher Scientific

S — 03

KEYNOTE – The Future is NOW. Accelerate your digital transformation today, to secure your field service tomorrow

Aly Mawani, Vice President – Client Success & Operations, ProntoForms

S — 04

KEYNOTE – Predict, Act and Protect: generating value with Flowserve’s Red Raven connected products offering

Kevin Foster, VP IoT Marketing, PTC

Aric Zurek, VP, Marketing, Technology, & Engineering, Flowserve Corporation

S — 05

How 3D Systems is adapting service to meet changing customer demands

Jason Smith, Director of Field Service, EMEA&I, 3D Systems Corporation

Sidney Lara, Service Principal, Aquant

S — 06

Panel Debate: What is the future successful Field Service Operation?

S — 07

Closing Remarks

Lisa Hellqvist, Managing Director, Copperberg

04. LEARN MORE

Want to see what was discussed last year? Download the 2020 Post Event Report.

05. JOIN US

Interested in becoming a partner? Contact Amjy Hussain today!

05. VIEW ON DEMAND