Service and Aftermarket Strategies is continuously growing its importance in profitability development and total value proposition creation.
As it becomes more difficult to differentiate on products, competition increases as do price pressure, service is becoming a key differentiator.
Many companies are realizing the potential and value in their service and aftermarket offerings, but struggle how to position service, how to grow service sales and create value adding service execution. As times are always changing and the momentum of creating value for the customers is always a moving target, service and aftermarket is becoming more imminent in troublesome times that total solution offerings must also cover prolonged life services to support customer budgets. Doing so, it is consequently also contributing to extended product life for sustainability and circular, green element purposes. We see service as a key growth area for many customers, with higher margins, an already installed base to grow on and benefits for loyalty and rebuying to unlock. With Magnus entering into the advisory board, 3S land a thought leader in demand, with hands-on experiences as well as extensive strategic and operational know how, who has done it himself successfully.