How to Secure Buy-In for Service Transformation Projects

Service leaders know they need to improve service delivery, cut costs, and provide a better experience for customers and employees. But getting the approvals and budget OKs for service innovation projects can pose major challenges. While individual service projects need to be prioritized to help you hit department goals, it’s not always easy to get a green light for funding. Savvy leaders have learned how to align their service transformation plans to larger corporate priorities for faster approval.

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Get best practices that industry leaders use to gain budget and stakeholder approval for service technology investments. 

In this white paper together with Aquant, we’ll show you how to:

  • Closely align service goals with larger company objectives
  • Secure buy-in across all stakeholders
  • Achieve demonstrable results quickly

COVID-19 has further accelerated the shift in service transformation projects.