The 2nd annual Spare Parts US Seminar – recording
Hosted: 29 September 2021
The Spare Parts US looked at what it means to run a spare parts business in the new normal.
Schedule at a glance
S — 01
Chairman Intro
Lisa Hellqvist, Managing Director, Copperberg
S — 02
Spare Parts in the New Normal
Stefano Image, Director After Sales and Spare Parts, Carraro Group
S — 03
Keynote: Digitizing the Service Parts Supply Chain
Andy Bailey, Chief Marketing Officer, OnProcess
S — 04
Keynote: Spare Parts Pricing in a Dynamic Environment
Alex Morbe, Sales Director, Markt-Pilot
S — 05
Keynote: Overcoming the aftermarket information challenge to provide improved customer experience
Mattias Löfstrand, CEO, Signifikant Svenska AB
Robin Falk, Strategic Manager – Business Support and Services, Väderstad
Ruud De Bruijckere, VP Product Management, Signifikant Svenska AB
S — 06
Panel Debate: What is the future of a sustainable and profitable Spare Parts Operations?
S — 07
Spare parts in the digital domain?
Tomi Kankainen, Chief Business Development Officer, DIMECC Oy
S — 08
Closing Remarks
Lisa Hellqvist, Managing Director, Copperberg
