01. SESSIONS
Welcome to Field Service US Summit On Demand!
Here you will find all featured sessions from the one day event, hosted on 1st December 2020. Learn more on each session by clicking here. Enjoy!
02. OVERVIEW
S — 01
Field Service Trends
Michael Ross, Director, Product Strategy, Baxter Planning
S — 02
Delivering Growth in the New Normal from “Year Zero” and Beyond – Post Covid-19
Steve Mason, COO, FieldAware
S — 03
Listen to Your Assets
Joe Kenny, VP, Global Customer Transformation, ServiceMax
S — 04
How Haemonetics Drives Service Transformation with AI
Deniz Mullis, Director of Global Services, Haemonetics
03. SPEAKERS
Michael Ross, Director of Product Strategy, Baxter Planning
For more than 20 years Michael has designed, developed, and supported off-the-shelf solutions for service parts planning that have been used at over 100 companies in a broad range of industries, including telecommunications, medical equipment, energy, aerospace, and more.
Steve Mason, COO, FieldAware
Steve comes with more than 20 years leadership experience working for leading business transformation software providers in the customer management space. As COO, Steve is responsible for ensuring operational systems are aligned and optimized to support the company achieving its operational objectives.
03. SPEAKERS
Joe Kenny, VP, Global Customer Transformation, ServiceMax
Focused on delivering high impact and long-term customer success, Joe has managed and delivered business support services to many Fortune 100 clients. His career spans over 30 years of leadership positions in Operations, Sales, Product Development, and Field Service.
Deniz Mullis, Director of Global Services, Haemonetics
Deniz has worked in the biomed industry for the last 20+ years in engineering, software and management roles, most recently at Haemonetics Corporation as their Director of Global Services, overseeing Field Services, Product Support, Technical Training, and more.
