01. White Paper

Finding Servitization Success Through Service Management Transformation

Servitization attracts the interest of more and more manufacturers. Often weighed down by the commoditization of products, which makes it harder to rise above rival companies, most manufacturers pivot from product to product-as-a-service models to shore up differentiation in the market.

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Intelligently transforming service management is essential to transition successfully from transactional to recurring revenue models and deliver on customer expectations smarter and more sustainably.

This white paper provides a clear roadmap toward service management excellence designed to help manufacturers:

  • Innovate service models to deliver superior as-aservice offerings for ramped up revenue growth;
  • Provide fast and precise service with low environmental impact;
  • Reimagine asset management for better performance and sustainability through technologydriven service innovations.


SAP’s strategy is to help every business run as an intelligent enterprise.

As a market leader in enterprise application software, we help companies of all sizes and in all industries run at their best. Our machine learning, Internet of Things (IoT), and advanced analytics technologies turn customers’ businesses into intelligent enterprises. SAP helps give organizations deep business insight and fosters collaboration that helps them stay ahead of their competition. For more information, visit the website.

Copperberg creates original content, on physical and digital platforms, bringing together the manufacturing community in order to grow and build relationships globally.

On a daily basis, we work hard to improve, develop and innovate our concepts and original content in order to ensure the best hands-on, real-life strategies for all our community members. Our ambition is to provide ideas, networking, and industry exchange between peers that inspires and leads to action. For more information, visit the website.

Re-engineering operating models around servitization sets manufacturers on a path to profitability in today’s tough economy.