Delivering new, differentiated aftermarket services in the COVID-19 era.
In this panel session OSIsoft customers Bausch + Ströbel, Merck Healthcare and MHWirth will discuss the commercial, operational and practical advantages of using digital technology to drive innovation and value creation for equipment manufacturers and their customers. This discussion will cover the following topics:
- The increasing demands from end-user organisations for equipment manufacturers to provide new services that support their changing operational needs and digital strategies
- How digital technology allows equipment owners and operators to address skill shortages and improve operational performance and productivity of the equipment they rely on
- Real-world examples of how equipment manufacturers are providing remote monitoring and on-demand subject matter expertise to support critical equipment using IoT and digital technology
- Opportunities for product research and development organisations to use real-world operational data to improve their offerings over time