Enabling New Digital Business Models for Equipment Manufacturers

Are you an equipment manufacturer serving asset-intensive industries such as Oil & Gas, Chemicals, Pharmaceuticals, Power & Utilities, Mining, and Food & Beverage?

Do you have a digital business model that clearly differentiates you and provides unique value to compliment the equipment, services and products you provide?

How are you maintaining and improving service excellence and customer satisfaction in these COVID-19 times?

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Delivering new, differentiated aftermarket services in the COVID-19 era.

In this panel session OSIsoft customers Bausch + Ströbel, Merck Healthcare and MHWirth will discuss the commercial, operational and practical advantages of using digital technology to drive innovation and value creation for equipment manufacturers and their customers. This discussion will cover the following topics:

  • The increasing demands from end-user organisations for equipment manufacturers to provide new services that support their changing operational needs and digital strategies
  • How digital technology allows equipment owners and operators to address skill shortages and improve operational performance and productivity of the equipment they rely on
  • Real-world examples of how equipment manufacturers are providing remote monitoring and on-demand subject matter expertise to support critical equipment using IoT and digital technology
  • Opportunities for product research and development organisations to use real-world operational data to improve their offerings over time

Please join us for what will be an informative and thought-provoking discussion with a panel of industry-leading organisations that are driving innovation and exploiting the value that new digital technologies can bring.

03. Speakers

Andreas Buehler

Head of Development Mechatronics, Automation Project Design

Bausch + Ströbel

Eivind Esaiassen

Senior Manager, Global Support



Thomas Igou

Head of Content


Karol Herta

Global Head of Automation

Merck Healthcare

Merck Healthcare

Tilo Kaschubek

Director Cloud, Channels and Community – EMEA