01. Recommended Read
Tomorrow’s AI-Powered CRM – From passive data to proactive intelligence
One of our esteemed partners (ServiceNow) has created a brand new brief on Tomorrow’s AI-Powered CRM – From passive data to proactive intelligence, and we would highly recommend that you get a copy!
02. CONTENT
Making CRM Smarter and More Connected
The next generation of CRM is a proactive, autonomous intelligence hub, uniting front, middle, and back offices to drive coordinated action. It anticipates customer needs and transforms engagement from reactive interactions into seamless, predictive, value-driven relationships.
Customer expectations for seamless, personalized experiences have outgrown what siloed, overengineered CRMs can deliver. Without real-time insights and cross-team coordination, enterprises struggle to meet these demands. AI-powered CRM provides predictive guidance, enabling companies to act ahead of issues and maximize customer value.
Explore the impact of intelligent AI-driven CRM and learn about:
- The limits of fragmented systems and missed opportunities
- CRM as a system of action across teams and processes
- Predictive issue resolution and coordinated omnichannel experiences
- Elevating customer relationships from transactions to partnerships
03. ABOUT
ServiceNow helps organizations put AI to work, transforming how people, processes, and systems deliver business value.
As a global leader in cloud-based enterprise software, ServiceNow connects people, processes, and systems, helping businesses streamline operations, reduce friction, and innovate at scale. Trusted by thousands of customers worldwide, including 85% of the Fortune 500®, ServiceNow supports organizations with a network of offices and partners around the globe. For more information, visit the website.
Copperberg is an expert original content creation company specialising in the manufacturing sector.
With years of experience, we have cultivated a robust global business network, supported by continuous research and relationships with key stakeholders in the manufacturing industry. Our reputation for reliability and success is built on delivering outstanding platforms that provide key insights into industry challenges, future trends, and market developments. Our business platforms serve as catalysts for growth and global relationship-building within the industry. For more information, visit the website.
AI-powered CRM is the future of customer engagement—proactive, predictive, and unified.
04. DOWNLOAD