Sustainability in Service
Summit 2026

Building Sustainable Value in Service Operations

01. Editor’s note

Sustainability is now firmly on the executive agenda.

Across boardrooms, ambitious targets are being set. Net-zero commitments are announced. Circularity strategies are defined. Regulatory frameworks are tightening, and expectations—from investors, customers, and society—continue to rise.

From the top down, the direction is clear. But when these ambitions reach the reality of service operations, a different picture often emerges. Because this is where strategy meets execution. This is where equipment must perform, technicians must deliver, customers must see value—and where every decision carries both operational and financial consequences.

And here, the fundamental question remains: Does the sustainability vision actually translate into something that works—commercially, operationally, and at scale?

At Sustainability in Service 2026, we bring this reality to the forefront:

  • How do we turn sustainability from ambition into measurable, commercial value?
  • How do we leverage equipment intelligence and service data to drive both performance and impact?
  • How do we scale remote and digital service models without compromising customer experience?
  • How do we operationalize circularity beyond pilots—and make it profitable?
  • And how do we drive real organizational change to support this shift?

This is not about adding sustainability to service. It is about redefining service as the vehicle through which sustainability and profitability are delivered together. Let’s move beyond ambition. Let’s move beyond assumptions. Let’s build service operations where profit and purpose are not in conflict—but fully aligned.

Join the conversation to drive this movement forward.

02. Partners 2026

03. Thank you to our Speakers 2025

Maria Tutumlu
Global Product Line Manager, Circular Services, Epiroc

Hamed Hakimian
CEO, Avrogan

Johan Lunabba
Vice President, Group Sustainability & Public Affairs, Ahlstrom

Hans Huselius
ServiceMax Account Executive, PTC

Lionel Boubli
Global Customer Transformation, PTC

Stéphane Riche
Partner Global Account Manager, Solutions Provider, AVEVA

Nush Cekdemir
Commercial Director Field Services, Planon

Marcus Ljungdahl
Global Account Executive Service & Aftermarket, IFS

Björn Bondeson
Sales Account Executive, IFS

Mounir Boemond
Global Director, Sustainability Value Leader, AVEVA

Swapnil Choudhari
Group Vice President Sustainability and Quality, Electrolux Professional

Kim Enevoldsen
Head of Sales, Sustainability Business, Nordic, Siemens

Petra Popp
Senior Executive in Service & Aftermarket Transformation

Göran Olsson
VP Service Excellence, JBT Marel

Thomas Lindahl
Client Executive, Syncron

Derrek Clarke
Senior Solution Marketer – Field Services, Planon

Erik Kjellström
Head of Solution Consulting and Business Development, Syncron

Lisa Hellqvist
Managing Director, Copperberg

04. Venue

Sustainability in Service Summit – The Power of 50 – will be held at Radisson Blu Royal Viking Hotel.

The city’s top sights, as well as the main shopping district, are within walking distance and Stockholm’s Central Station is located just next to the hotel offering smooth connections to nearby areas. The hotel enjoys a great location in an ever-changing, dynamic part of the capital, bordering the new tech hub, just next door to the emerging neighborhood of Sergelstan. Here you will truly feel the city pulse.

Radisson Blu Royal Viking Hotel
Vasagatan 1
Stockholm, Sweden

Tel: +46 8 50654000
https://www.radissonhotels.com

Let’s embark on this journey toward sustainable profitability together.

05. Register