2 December 2026
Pre-Event Workshop
3 December 2026
Main Event
Royal Viking Hotel
Stockholm, Sweden
Sustainability in Service
Summit 2026
Building Sustainable Value in Service Operations
01. Editor’s note
Sustainability is now firmly on the executive agenda.
Across boardrooms, ambitious targets are being set. Net-zero commitments are announced. Circularity strategies are defined. Regulatory frameworks are tightening, and expectations—from investors, customers, and society—continue to rise.
From the top down, the direction is clear. But when these ambitions reach the reality of service operations, a different picture often emerges. Because this is where strategy meets execution. This is where equipment must perform, technicians must deliver, customers must see value—and where every decision carries both operational and financial consequences.
And here, the fundamental question remains: Does the sustainability vision actually translate into something that works—commercially, operationally, and at scale?
At Sustainability in Service 2026, we bring this reality to the forefront:
- How do we turn sustainability from ambition into measurable, commercial value?
- How do we leverage equipment intelligence and service data to drive both performance and impact?
- How do we scale remote and digital service models without compromising customer experience?
- How do we operationalize circularity beyond pilots—and make it profitable?
- And how do we drive real organizational change to support this shift?
This is not about adding sustainability to service. It is about redefining service as the vehicle through which sustainability and profitability are delivered together. Let’s move beyond ambition. Let’s move beyond assumptions. Let’s build service operations where profit and purpose are not in conflict—but fully aligned.
Join the conversation to drive this movement forward.
02. Partners 2026
03. Thank you to our Speakers 2025
04. Venue
Sustainability in Service Summit – The Power of 50 – will be held at Radisson Blu Royal Viking Hotel.
The city’s top sights, as well as the main shopping district, are within walking distance and Stockholm’s Central Station is located just next to the hotel offering smooth connections to nearby areas. The hotel enjoys a great location in an ever-changing, dynamic part of the capital, bordering the new tech hub, just next door to the emerging neighborhood of Sergelstan. Here you will truly feel the city pulse.
Radisson Blu Royal Viking Hotel
Vasagatan 1
Stockholm, Sweden
Tel: +46 8 50654000
https://www.radissonhotels.com
Let’s embark on this journey toward sustainable profitability together.
05. Register