01. White Paper
Aftermarket Intelligence: A Smarter Path to Performance
While the product journey may start with the original equipment sale, it’s what happens afterwards that defines how much value an OEM can both deliver—and capture—over time.
02. CONTENT
Service parts alone can generate margins two to 10 times higher than new equipment sales.
Crucially, the aftermarket also provides a source of reliable, recurring revenue, especially valuable when capital equipment sales slow due to market uncertainty, rising interest rates, or shifting customer priorities.
This paper explores how improving service parts performance can create a ripple effect across the entire aftermarket. It explains how better visibility, coordination, and cross-functional alignment unlock the full value of the aftermarket and turn a traditionally reactive function into a strategic growth engine.
03. ABOUT
Syncron helps manufacturers and distributors capitalize on the new service economy by optimizing aftermarket profitability, increasing customer loyalty and enabling the transition to servitization.
Syncron aligns all aftermarket services with its Service Lifecycle Management (SLM) platform, helping companies differentiate themselves through exceptional aftermarket experiences while driving significant revenue growth. The world’s top brands trust Syncron, making it the largest privately-owned global leader in intelligent service lifecycle management SaaS solutions. For more information, visit the website.
Copperberg is an expert original content creation company specialising in the manufacturing sector.
With years of experience, we have cultivated a robust global business network, supported by continuous research and relationships with key stakeholders in the manufacturing industry. Our reputation for reliability and success is built on delivering outstanding platforms that provide key insights into industry challenges, future trends, and market developments. Our business platforms serve as catalysts for growth and global relationship-building within the industry. For more information, visit the website.
When the aftermarket performs better, everything downstream performs better too.
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