01. Survey Report

B2B eCommerce Benchmark Survey Report 2019

B2B ecommerce Benchmark Survey is the quantitative research focusing on ecommerce trends within the B2B/manufacturing organizations.

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The survey covers three main areas: Strategy, Execution, and Amazon.

The survey was created to see input from our community and evaluates current trends, challenges and opportunities about B2B ecommerce to create an industry benchmark for organizations to be able to compare their ecommerce strategy with other industry peers.

Manufacturers acknowledge that customer behaviours are changing as more and more are purchasing online, or at least the purchasing process of gathering information starts online.