Sysmex America, Inc. knew they needed to shift their service model to drive faster, more accurate service resolution.
To reach those goals, the team needed AI-powered technology and turned to an outside vendor specializing in AI tools for the service industry (instead of building a solution in-house). This lets them achieve a quick time to value without burdening internal resources.
In the session, they’ll discuss:
- How to plan an AI project that earns quick wins and ROI
- Ways to avoid hidden costs and resources required for a successful AI deployment
- How to find AI solutions that empower the entire workforce to solve difficult service challenges
- How AI has simplified their data process and delivers discernible insights
Additionally, we will showcase AI-powered technology to improve first time fix and reduce customer downtime.