Will the aftermarket become “the market”?
The aftermarket organization has not reached its potential as a strategic business or making the impact it can on the bottom-line. Today, it is moving to the forefront of the business in becoming the profit centre it should be. A 1% pricing improvement can increase profit up to 19% and with 60-80% parts (Deloitte) not priced adequately the potential is considerable.
Other than customer behavior, existing trends have heightened in influence such as e-commerce, IoT, and in general digitization of channels. With so much uncertainty earlier this year, we now know the effects the pandemic has made in the market and which direction aftermarket organizations should be heading. Will the aftermarket become “the market”?
Join Kalle Aerikkala, Senior Business Consultant at Vendavo to give you insight and discuss:
A historical journey of the aftermarket organization
Factors influencing the change – is the perception of ownership changing?
What will not change the aftermarket business
Business model elements to consider for innovation
A comparison of typical aftermarket organizations vs those already advancing