Recommended Solution Providers

Welcome to our exclusive vendor directory. Here you will find the best solution providers available within the Copperberg Community, tried and trusted! If you would like to learn more regarding one of our vendor partners, simply click below!

Syncron

Syncron empowers the world’s leading manufacturers to maximize product uptime and deliver exceptional after-sales service experiences, while driving significant revenue and profit improvements. From industry-leading investments in research and development, to providing the fastest time-to-value, Syncron’s award-winning, cloud-based service parts inventory, price and uptime management solutions are designed to continually exceed customer expectations. Top brands from around the world trust Syncron to transform their after-sales service operations into competitive differentiators.

PROS

PROS Holdings, Inc. (PRO) provides AI-based solutions that power commerce in the digital economy. PROS solutions bring intelligence to commerce by providing companies with predictive and prescriptive guidance that enables them to dynamically price, configure and sell their products and services across all channels with speed, precision and consistency. Our customers, who are leaders in their markets, benefit from decades of data science expertise infused into our industry solutions.

Zilliant

Zilliant helps companies increase profitable growth by applying predictive intelligence to your customer and transaction data, so you always know what to sell, to whom, when and for what price.

Zilliant offers flexible, end-to-end pricing and sales growth solutions to maximize the immediate value of every transaction, and lifetime value of every customer.

Powered by the most advanced technologies, Zilliant’s SaaS solutions enable B2B companies to transform data into actionable intelligence ranging from price list management to advanced AI-driven pricing and sales guidance.

XMReality AB

XMReality AB (publ) develops and sells solutions that revolutionizes knowledge sharing through augmented reality (AR). The company is a market leader in remote guidance, which uses AR to guide onsite staff and enable them to resolve or prevent problems. XMReality’s customers are mainly global industrial companies, including ABB, Siemens Industrial Turbomachinery, Electrolux and Bombardier.

XMReality is headquartered in Linköping, Sweden, and is listed on Nasdaq First North Growth Market (ticker: XMR). www.xmreality.com

Right now 30 days free trial to use XMReality Remote Guidace. https://xmreality.com/business/

Monitor Deloitte

This team based in Brussels, develops result-driven methodologies to help clients transforming their commercial, marketing, and sales strategies to gain competitive advantage and boost profitability. To ensure that the right insights and actions are taken, we embed data, analytics and visualization techniques as standard enablers in our approaches. As Commercial Excellence team we have profound knowledge & relevant industry expertise in the following topics: ‘Route to Market’ (Segmentation & Channel strategy), ‘Commercial Engagement’ (Commercial Value Proposition, Price setting & Price execution, Discount & rebate structures, etc.) and ‘Salesforce Effectiveness’ (Salesforce Allocation & Targeting, Value Selling and Incentive System).

MAG45

For over 70 years, MAG45 has managed the Maintenance, Repair and Operations (MRO) supply and Bill of Materials (BOM) tail spend for major corporations. We are committed to long term partnerships to realise continuous improvement. MAG45 has extensive experience in the optimisation of sourcing, logistics and processes in order to provide best-in-class integrated supply solutions.

With Integrated Supply it is our aim to create a single, holistic approach towards Maintenance, Repair and Operations supply and Bill of Materials tail spend. This reduces Total Cost of Ownership and increases manufacturing efficiency. Stakeholders have a single point of contact and a uniform global way-of-working. All resulting in a standardised and performance oriented operations.

As the reference in Integrated Supply we are dedicated to be leader and innovator in the markets we serve.

OverIT

OverIT is a multinational company with more than 20 years of international and cross-industry experience in Field Service Management.

Since many years OverIT provides solutions to help its clients manage and track work orders through all stages, from creation and assignment through job execution, debriefing, and customer sign-off, aiming at lowering costs, increasing productivity and reducing time-to-market.

OverIT masters the business processes of several industries, including Energy & Utilities, Oil & Gas, Industrial Manufacturing, Services, Telco, and Transportation & Logistics. With a global focus in mind, the company works together with diverse enterprises to help them find the optimum path to excellent performance and achieve +100% productivity. OverIT today serves over 200 worldwide clients, for a total of more than 85,000 on-field users, with their products:
* Geocall – The world’s first zero-touch product, allowing a complete hands-free vocal debriefing and workforce collaboration, for an end-to-end management and optimization of the entire Field Service delivery process. It provides as well several vertical industry templates, to enable clients to organize, schedule, and optimize the work, regardless the industry they are operating in.
* SPACE1 – The all-in-one solution that leverages Augmented, Mixed and Virtual Reality with the aim of supporting modern technicians throughout the execution of activities on field. It enhances their capabilities thus to help them complete repair and service tasks more efficiently and effectively.

ByBox

The inventory solution your field service operation deserves.

ByBox is modernising field inventory management; delivering intelligence, visibility, and security to the dynamic field service edge, allowing you to increase field engineer productivity, improve service levels and customer provide a better experience, all while driving cost out of your supply chain.

We provide end-to-end visibility and control of inventory to the field service edge in real-time, whether that’s securely delivering a critical part to an engineer for collection near the point of service or offering a complete understanding of stock levels and surplus to the field service edge.

Our solution, Edge3, allows you to understand, manage, and optimise every aspect of your field service inventory management – from controlling inventory through to last-mile delivery and collection. This approach ensures that critical spare parts inventory is always secure, visible, and accessible where it is needed – at the field service edge.

Hundreds of customers worldwide rely on us to modernise their field service inventory to meet stringent SLAs, improve efficiency, and reduce costs.

Every service moment is ​an opportunity to solve, optimise, and delight​ and our customers leverage field service as a strategic source of value and differentiation, exceeding expectations cost-effectively. In short, ByBox ensure the right parts are in the right place at the right time.

Gomocha

Gomocha designs and delivers products and services that allow its customers to take the competitive lead in their industries, by ensuring that their field service operations have cutting-edge mobile technology at their fingertips. Our name is derived from a combination of the words GO, MOBILE, and CHANGE – with change suggestive of the ease with which our customers can configure our platform to satisfy their diverse and increasingly sophisticated needs.

Technicians love the remarkable simplicity of Gomocha’s FMP360 field mobility platform and mobile application because it helps to schedule, execute and complete their work orders with speed and efficiency. FMP360 is a modern, fully digital platform for supporting mobile work processes, improving service response times and customer satisfaction. Its flexibility makes it simple to set up, and organizations worldwide rely on us to optimize their field operations in order to meet various company-specific objectives while also reducing unnecessary costs. Additionally, the FMP360 App can accommodate many types of activities including repair, remote assistance, routine/predictive maintenance, inspection, asset tracking, and more. FMP360 fully supports your back-office and field staff by publishing the right information – when and how you need it.

Our field service management software supports various industries including: Manufacturing, Entrance Systems, Energy and Utilities, Vending, Transportation & Logistics, Service Providers and much more.

Contact Gomocha

Vendavo

Vendavo powers the shift to digital business for the world’s most demanding B2B companies, unlocking value, growing margin and accelerating revenue. With the Vendavo Commercial Excellence platform, companies develop dynamic customer insights and optimal pricing strategies that maximize margin, boost sales effectiveness, and improve customer experience. With an annual margin improvement totaling more than $2.5 billion across companies in chemicals, distribution, high-tech, and manufacturing, Vendavo delivers cutting-edge analytics and deep industry expertise that help companies stay one step ahead. Vendavo is headquartered in Denver, CO, and has offices around the globe.

Contact Vendavo

GenAlpha

Imagine a world where you, as the OEM, can execute efficiently to drive maximum profitability and deliver exceptional customer experience, while gaining market share. These are goals that can be reached with the right team and the right technology. GenAlpha can help you get there.

OEMs are beginning to realize, for their aftermarket parts businesses to succeed in modern times, an innovative manufacturing eCommerce solution is required. GenAlpha offers an all-encompassing technology solution including eCommerce, 2D and 3D visual parts catalog, and business analytics.

With over 110-years of combined industry knowledge, our team understands the challenges OEMs and dealers face. GenAlpha was created to provide solutions to these business challenges.

Contact GenAlpha

PeachGroup

PeachGroup improves the service and maintenance processes of organisations by maximising the potential of innovation cycles. Utilising an agile approach, we bring people and process together with machine and software.

At PeachGroup we take care of all your needs from start to finish. We analyse and optimise business processes, implement SAP software, and develop our own IoT solutions, all with the aim of making organisations future proof.

Contact PeachGroup

Intershop

Why Intershop? Simple. We’re built to boost your online business. Intershop is a software company that offers the leading digital e-commerce platform and services to digitalize and transform B2B companies, improve customer experience, and boost online revenue. We empower manufacturing and wholesale companies to grow in a digital-first world by building unique digital commerce solutions. Servicing 300+ B2B customers around the world, our cloud-based commerce technology has a proven track record of successfully digitalizing businesses with our platform as their reliable and future-ready foundation. 

Digital is the engine that makes businesses grow. Our over 28 years of experience and 100% focus on digital commerce makes us the digital craftsmen of choice to grow any overall business together with our business partner network. Like no other, this creates opportunities to learn, scale, grow, innovate, adjust, to gain a strong competitive advantage consistently via digital and traditional selling channels.

Intershop has a global presence with offices around the world, which makes us highly accessible for multinational clients. No matter where they are located, Intershop’s 300+ staff members and solutions anchored by world-renowned high-quality German engineering enable them to turn products into offerings, clients into business partners, and transactions into lifetime customer relationships.

FieldAware

FieldAware is a cutting-edge, cloud-based, mobile field service management hub, empowering companies to transform their field service with automated processes and streamlined operations. FieldAware is advancing field service with comprehensive solutions including optimized scheduling, dynamic and intelligent forms capture, robust reporting and analytics, AR, and IoT.

FieldAware’s flexible platform streamlines technician enablement and digitizes business processes while automating the collection and dissemination of field and back office information. Combining our award-winning, easy to use/easy to adopt software with the industry’s best implementation and support services, FieldAware provides rapid ROI, accelerating improvements in productivity, safety, compliance, customer satisfaction, and revenue growth.