Organisational Culture and Constant Change Mentality
To involve everyone in the organisation in the strategy, the organisation has to build itself on these values. The mission, vision, working structure and accessibility to the top-management plays a very important role in how much each employee is going to push beyond oneself beside their regular tasks. A happy employee is the key to a happy customer. Get rid of the suggestion box that has laid dormant since ages and make your employees feel involved while making yourself approachable can lead to great ideas and changes pouring up from the lower levels to the top of the organisation. I am no expert on organisational culture, but can definitely quote Google known for their culture and innovation.
“You have to have the culture,” says Google Chairman Eric Schmidt, “and you need to get it right.” At Google, collaboration is essential to innovation and it happens best when they share information openly. So as a company, Google shares as much as possible with employees and strives for transparency. Getting the right motivated people on board is another of Google’s secret formula. ‘’We hire for capability and learning ability before we hire for expertise.’’—Laszlo Bock, Senior Vice President, People Operations, Google.