Leveraging Digital Technologies for Servitization: A Capability Roadmap for OEMsJohn Smith2023-09-29T16:40:45+02:00September 29th, 2023|Featured, PaaS|
The State of Affairs: A Look at the US B2B Manufacturing Industry in RecessionJohn Smith2023-09-22T13:33:51+02:00September 22nd, 2023|Featured, Manufacturing|
Dynamic Pricing in B2B: Challenge or Opportunity?John Smith2023-09-12T19:04:53+02:00September 12th, 2023|Featured, Pricing Excellence|
Leveraging Technology to Commercialise and Scale ServiceJohn Smith2023-09-08T08:27:32+02:00September 8th, 2023|Featured, Field Service|
E-Commerce – Adding to the Holistic Service ExperienceJohn Smith2023-09-04T13:53:40+02:00September 4th, 2023|E-commerce, Featured|
Service-First Business in a Digitized WorldJohn Smith2023-08-31T10:19:43+02:00August 31st, 2023|Aftermarket, Featured|
Change Management: How to Make Sure Your Pricing Transformation SticksJohn Smith2023-08-24T13:43:42+02:00August 24th, 2023|Featured, Pricing Excellence|
Field Service Capacity Modeling: More Than an Expansion ToolJohn Smith2023-08-16T17:06:17+02:00August 16th, 2023|Featured, Field Service|
Understanding Performance-Based Service ContractsJohn Smith2023-08-14T13:23:55+02:00August 14th, 2023|Featured, Field Service|
Better Than a Crystal Ball: Pricing Tactics for Potential Recession & InflationJohn Smith2023-08-02T12:03:54+02:00August 2nd, 2023|Featured, Pricing Excellence|
Developing an Intelligent Field Service Strategy That WorksJohn Smith2023-07-27T15:21:25+02:00July 27th, 2023|Featured, Field Service|
How Deep Neural Networks Are Changing Pricing OptimizationJohn Smith2023-07-19T17:17:01+02:00July 19th, 2023|Featured, Pricing Excellence|
Implementing a Hybrid Field Service Model: Advice and KPIsJohn Smith2023-07-13T16:54:57+02:00July 13th, 2023|Featured, Field Service|
The Hybrid Factotum: How To Steer Your Company Towards Pricing and Commercial ExcellenceJohn Smith2023-07-10T16:42:48+02:00July 10th, 2023|Featured, Pricing Excellence|
Digital Transformation – Disrupting the Future of Manufacturing With the Skills Technology Can’t ReplicateJohn Smith2023-06-27T22:08:56+02:00June 27th, 2023|Featured, Manufacturing|
Building Resilient Supply Chains: How Blockchain Drives Efficiency, Security, and Sustainability in ManufacturingJohn Smith2023-06-21T17:43:41+02:00June 21st, 2023|Featured, Manufacturing, Supply Chain|
Driving Efficiency with Data and People: The Cornerstone of AI in ManufacturingJohn Smith2023-06-21T17:47:40+02:00June 20th, 2023|Featured, Manufacturing|
Product as a Service: The Future of ManufacturingJohn Smith2023-06-09T15:15:16+02:00June 9th, 2023|Featured, PaaS|
Remote Diagnostics and Its Impact on the Manufacturing IndustryJohn Smith2023-05-26T18:18:17+02:00May 26th, 2023|Featured, Internet of Things, Manufacturing|
Making Service an Integral Part of Your BusinessJohn Smith2023-05-25T15:38:38+02:00May 25th, 2023|Aftermarket, Featured|
Flexibility and Agility in the Supply ChainJohn Smith2023-05-16T19:58:26+02:00May 16th, 2023|Featured, Supply Chain|
The Formula for E-Commerce AccelerationJohn Smith2023-04-20T18:24:10+02:00April 20th, 2023|E-commerce, Featured|
Read: The Voice of Digital Leaders in ManufacturingJohn Smith2023-04-14T12:52:05+02:00April 14th, 2023|E-commerce, Featured, Manufacturing|
Digitalization For Customer Value and Rapid Growth: The Tylö StoryJohn Smith2023-04-06T13:01:16+02:00April 6th, 2023|Featured, Internet of Things|
How The Construction Industry Can Embrace DigitizationJohn Smith2023-03-31T13:21:40+02:00March 31st, 2023|E-commerce, Featured, Manufacturing|
Sustainability in Service: How Electrolux Professional Puts Its Green Vision Into PracticeJohn Smith2023-03-31T12:42:24+02:00March 22nd, 2023|Featured, Manufacturing|
Kalmar Global: How to Revamp Your Business Strategy to Overcome Challenges and Prepare for a Sustainable FutureJohn Smith2023-03-17T16:30:23+01:00March 17th, 2023|Featured, Spare Parts|
The Elephant In The Room In B2B: E-Commerce ExpectationsJohn Smith2023-03-09T16:44:45+01:00January 27th, 2023|E-commerce, Featured, Spare Parts|
The Voice of Digital Leaders in ManufacturingJohn Smith2023-03-09T16:39:53+01:00January 24th, 2023|E-commerce, Featured, Manufacturing|
Why Sustainability Scores Are a KPI That Matters in B2B – What Do Your Customers Expect?John Smith2023-03-09T16:39:54+01:00December 23rd, 2022|Featured, Manufacturing|
IIoT And Connectivity – What Are The Upcoming Trends?John Smith2023-03-09T16:39:55+01:00December 13th, 2022|Featured, Internet of Things|
How Asset Performance Solutions Help Improve Business ReliabilityJohn Smith2023-03-09T16:39:55+01:00November 25th, 2022|EAM, Featured, Manufacturing|
Supply Chain Resilience In Industrial ManufacturingJohn Smith2023-05-06T15:37:42+02:00November 23rd, 2022|Featured, Manufacturing, Supply Chain|
Creating Value That Counts When Expectations, Inflation, and Competition Are HighJohn Smith2023-03-09T16:39:56+01:00November 10th, 2022|Featured, Pricing Excellence|
How to Measure the FTF Rate in 2023 to Slash Costs and Enhance CXJohn Smith2023-03-09T16:39:57+01:00November 1st, 2022|Featured, Field Service|
5 Ways to Attract Customers to Your B2B E-Commerce WebsiteJohn Smith2023-03-09T16:39:57+01:00October 24th, 2022|E-commerce, Featured|
Optimizing Spare Parts Supply Chain Management During Global DisruptionJohn Smith2023-05-06T15:41:48+02:00October 10th, 2022|Featured, Spare Parts, Supply Chain|
Customer-Centric E-Commerce: Keeping the Customer at the Heart of Business in Times of ChangeJohn Smith2023-03-09T16:39:59+01:00October 4th, 2022|E-commerce, Featured|
6 Expert Tips to Recession-Proof Your BusinessJohn Smith2023-03-09T16:39:59+01:00August 29th, 2022|Featured, Pricing Excellence|
How to Close the Tech Gap for Smarter PricingJohn Smith2023-03-09T16:40:00+01:00August 24th, 2022|Featured, Pricing Excellence|
Are FSOs Using Asset Data Effectively for Servitization Success?John Smith2023-05-06T16:08:05+02:00August 22nd, 2022|EAM, Featured, Field Service, PaaS|
Digital Marketing in Manufacturing: KPIs, Benefits, and Missed OpportunitiesJohn Smith2023-03-09T16:40:01+01:00August 17th, 2022|Featured, Manufacturing|
Understanding the Connection Between Pricing Excellence and Cross-Functional CollaborationJohn Smith2023-03-09T16:40:02+01:00August 1st, 2022|Featured, Pricing Excellence|
Why Should CX Be a Top Priority for Manufacturers Today?John Smith2023-03-09T16:40:02+01:00July 22nd, 2022|Featured, Manufacturing|
How Can CX Help You Tap Into the Uncovered Potential of New Revenue Streams?John Smith2023-03-09T16:40:03+01:00July 20th, 2022|Featured, Manufacturing|
B2B2C—Why Is This Business Model Worth Exploring by Manufacturers?John Smith2023-03-09T16:40:03+01:00July 18th, 2022|Featured, Manufacturing|
Managing the Hybrid Workforce: People, Processes, and ToolsJohn Smith2022-07-06T13:09:29+02:00July 5th, 2022|Featured, Field Service|
Manufacturer Insight—Managing the Onsite/Offsite Service Paradigm SuccessfullyJohn Smith2023-03-09T16:46:14+01:00June 30th, 2022|Featured, Field Service|
Digitalization Is the Way Forward for the Service OrganizationJohn Smith2023-03-09T16:46:14+01:00June 24th, 2022|Featured, Field Service|
What Manufacturers Can Expect From Customers In the Post-Pandemic EraJohn Smith2023-03-09T16:46:15+01:00May 10th, 2022|Featured, Manufacturing|
From Traditional Pricing to Commercial Excellence: A Shift in Mindset, Strategy & ExecutionJohn Smith2023-03-09T16:46:15+01:00May 5th, 2022|Featured, Pricing Excellence|
The Key Technologies That Field Service Firms Should Lean On for Remote Support and Service DeliveryJohn Smith2023-03-09T16:46:15+01:00May 2nd, 2022|Featured, Field Service|
Pricing Strategies: 5 Ways to Efficiently Manage Inflation and Price IncreasesJohn Smith2023-03-09T16:46:16+01:00April 29th, 2022|Featured, Pricing Excellence|
Why Aftermarket Players Pivot Toward Digital TwinsJohn Smith2023-03-09T16:46:16+01:00April 25th, 2022|Aftermarket, Featured, Spare Parts|
How to Use Service and Asset Data to Accelerate Product RolloutsJohn Smith2023-05-06T16:06:37+02:00April 22nd, 2022|EAM, Featured, Field Service, PaaS|
Understanding Customer Satisfaction: 15 Metrics to Gauge the User ExperienceJohn Smith2023-03-09T16:46:17+01:00April 21st, 2022|Aftermarket, Featured, Field Service, Manufacturing|
Improving Service Performance Through Context and Data Intelligence for Field TechniciansJohn Smith2023-03-09T16:46:17+01:00April 20th, 2022|Featured, Field Service|
Field Service Leaders Must Take Initiative to Put Environmental Sustainability Higher Up On Their AgendaJohn Smith2023-03-09T16:46:18+01:00April 19th, 2022|Featured, Field Service|
Defining World-Class Service and How to Get ThereJohn Smith2023-03-09T16:46:18+01:00April 14th, 2022|Featured, Field Service|
How to Monetize the Installed Base to Boost Field Service Business GrowthJohn Smith2023-03-09T16:46:19+01:00April 12th, 2022|Featured, Field Service|
Designing for Service—How to Increase Customer Lifetime Value and Service MonetizationJohn Smith2023-03-09T16:46:19+01:00March 30th, 2022|Aftermarket, Featured, Pricing Excellence|
Can Agile Methodology Act As a Driving Force for Change?John Smith2023-03-09T16:46:19+01:00March 23rd, 2022|Featured, Manufacturing|
Aftermarket Logistics: How Does Last-Mile Delivery Affect Customer Satisfaction?John Smith2023-03-09T16:46:20+01:00March 22nd, 2022|Aftermarket, Featured|
Field Service for Process Manufacturers: FSM in the Utilities and Oil & Gas Industry Post-COVID-19John Smith2023-03-09T16:46:20+01:00March 18th, 2022|Featured, Field Service|
How a Global Company Made the Journey From Stone-Age Tools to Digital TechnologyJohn Smith2023-03-09T16:46:20+01:00March 14th, 2022|Featured, Spare Parts|
How to Align Your E-Commerce Strategy with Your Distribution Network for Superior Aftermarket Service & Customer Experience—Expert Insights into the Hybrid Model from Dover Fueling SolutionsJohn Smith2023-03-09T16:46:21+01:00March 9th, 2022|E-commerce, Featured|
How to Build Resilience in Your Supply Chain—5 Lessons from COVID-19, Brexit, Suez Canal, and MoreJohn Smith2023-05-06T15:42:08+02:00March 7th, 2022|Aftermarket, Featured, Supply Chain|
A Steel Manufacturer Has Gone Online. Why the Shift to e-Commerce and What Is Ahead?John Smith2023-03-09T16:46:48+01:00March 3rd, 2022|E-commerce, Featured|
The Need to Attract and Nurture Young Manufacturing Talent Grows As Job Market Starts to ReopenJohn Smith2023-03-09T16:46:49+01:00February 25th, 2022|Featured, Manufacturing|
How to Overcome Post-Pandemic Labor Shortage in the Field Service and Manufacturing IndustryJohn Smith2023-03-09T16:46:49+01:00February 23rd, 2022|Featured, Field Service|
How Manufacturers Use Subscriptions to Open Up New Revenue Streams from Spare Parts and ServicesJohn Smith2023-03-09T16:46:50+01:00February 18th, 2022|E-commerce, Featured|
Innovative Business Models for Manufacturers: Outcome-Based and Performance-Based ContractingJohn Smith2023-03-09T16:46:50+01:00February 15th, 2022|Featured, Pricing Excellence|
Industrial Equipment Manufacturers Are Coming Around to Subscription Business ModelsJohn Smith2023-03-09T16:46:51+01:00January 26th, 2022|Featured, Pricing Excellence|
How Can CPQ Lead to Marginal Benefits on Your Sales?John Smith2023-03-09T16:46:51+01:00January 25th, 2022|Featured, Pricing Excellence|
Changes in the Manufacturing Labor Market Demand Workers to Pick Up New Roles and SkillsJohn Smith2023-03-09T16:46:52+01:00December 1st, 2021|Featured, Manufacturing|
B2B Buyers Finally Prefer E-Commerce Platforms for Online Purchases—Now What?John Smith2023-03-09T16:46:52+01:00November 26th, 2021|E-commerce, Featured|
Manufacturers Pursue More Direct-to-Customer Opportunities. Will This Trend Continue in the Years Ahead?John Smith2023-03-09T16:46:52+01:00November 24th, 2021|Featured, Manufacturing|
Equipment-as-a-Service Is Taking Over the Industrial Manufacturing SectorJohn Smith2023-03-09T16:46:53+01:00November 10th, 2021|Aftermarket, Featured|
Data Monetization Helps Manufacturers Press Ahead Towards Full Recovery Even in Times of CrisisJohn Smith2023-03-09T16:46:53+01:00November 3rd, 2021|Aftermarket, Featured|
Manufacturers Invest in Partner Ecosystems to Reinvent Aftermarket Offerings and Sustain GrowthJohn Smith2023-03-09T16:46:54+01:00October 27th, 2021|Aftermarket, Featured|
Total Experience Is a Competitive Differentiator in the Manufacturing Sector Amid Pandemic RecoveryJohn Smith2023-03-09T16:46:54+01:00October 19th, 2021|Aftermarket, Featured|
A Rising Trend Pushes Manufacturers to Mix Physical Products and Digital Services into Distinctive Aftermarket OfferingsJohn Smith2023-03-09T16:46:55+01:00October 12th, 2021|Aftermarket, Featured|
Can Your Service Operation Drive Profitability with an E-Commerce Platform?John Smith2023-03-09T16:46:55+01:00October 6th, 2021|E-commerce, Featured|
The Ramped-Up Push for Predictive Maintenance Prompts Spare Parts Operations to ReorganizeJohn Smith2023-03-09T16:46:56+01:00September 21st, 2021|Featured, Spare Parts|
COVID-19 Disrupted Spare Parts Distribution. Is the Impact Long Lasting?John Smith2023-03-09T16:46:56+01:00September 9th, 2021|Featured, Spare Parts|
What Is Anticipated to Boost Growth While Manufacturers Move Forward into E-Commerce Expansion?John Smith2023-03-09T16:47:33+01:00September 2nd, 2021|E-commerce, Featured|
Can the B2B Sector Truly Adhere to the Same Amazon-Like Standards as the B2C Sector?John Smith2023-03-09T16:47:35+01:00August 30th, 2021|Aftermarket, Featured|
Some Firms Give Renewed Attention to Data Transparency As Their Installed Base Grows. Others Grapple with Obsolete MachineryJohn Smith2023-03-09T16:47:36+01:00August 24th, 2021|Aftermarket, Featured|
Predictive Maintenance—Is It Just a Dream? Moving On from Condition-Based and Proactive MaintenanceJohn Smith2023-03-09T16:47:36+01:00August 19th, 2021|Featured, Manufacturing|
Aftermarket Players Entering the Age of Digital Service Should Place a Growing Focus on Educating CustomersJohn Smith2023-03-09T16:47:37+01:00August 17th, 2021|Aftermarket, Featured|
Digital-First and Customer-Centric—Understanding the Future of Field ServiceJohn Smith2023-03-09T16:47:37+01:00August 16th, 2021|Featured, Field Service|
Moving Toward Predictive Service with AIJohn Smith2023-03-09T16:47:37+01:00August 13th, 2021|Featured, Field Service|
Driving Commercial Excellence Is the Next Crucial Step Towards Pricing PowerJohn Smith2023-03-09T16:47:38+01:00August 11th, 2021|Featured, Pricing Excellence|
Connected Products and Platform Economy in Service OperationsJohn Smith2023-03-09T16:47:39+01:00August 5th, 2021|Featured, Field Service|
The Concept of Value Is Still Elusive to Many, But Experts Found a Way to Pin It DownJohn Smith2023-03-09T16:47:39+01:00August 4th, 2021|Featured, Pricing Excellence|
Monetizing Your Installed Base to Boost Business GrowthJohn Smith2023-03-09T16:47:40+01:00July 30th, 2021|Featured, Field Service|
How Industrial Firms Can Measure the Supposedly Immeasurable Elements of ValueJohn Smith2023-03-09T16:47:41+01:00July 27th, 2021|Featured, Pricing Excellence|
Field Service in 2021: Harnessing the Power of AIJohn Smith2023-03-09T16:47:42+01:00June 14th, 2021|Featured, Field Service|
The Manufacturing Sector Is Tightening Up Plans for Global e-Commerce ExpansionJohn Smith2023-03-09T16:47:43+01:00May 26th, 2021|E-commerce, Featured|
Customer Value Management: The Key to Enterprise Transformation and Value CreationJohn Smith2023-03-09T16:47:43+01:00May 19th, 2021|E-commerce, Featured|
The Growing Challenge of Monetizing Servitization and How to Address ItJohn Smith2023-03-09T16:47:44+01:00May 18th, 2021|Featured, Manufacturing|
Firms Are Tackling the Surge in Counterfeit Parts As Pandemic PersistsJohn Smith2023-03-09T16:47:45+01:00April 28th, 2021|Featured, Manufacturing, Spare Parts|
Building Competency for Digital Transformation SuccessJohn Smith2023-03-09T16:47:46+01:00April 15th, 2021|Featured, Internet of Things|
The Impact of COVID and Digitalization on Field Service KPIsJohn Smith2023-03-09T16:49:27+01:00April 13th, 2021|Featured, Field Service|
Coming to Grips with AI-Driven Asset Management and MaintenanceJohn Smith2023-03-09T16:49:32+01:00April 8th, 2021|Featured, Internet of Things|
Price Optimization: A Data-Driven Approach (Part II)John Smith2023-03-09T16:49:33+01:00March 15th, 2021|Featured, Pricing Excellence|
How Digital Transformation and Remote Work Are Impacting the Skills Gap in Field ServiceJohn Smith2023-03-09T16:49:33+01:00March 10th, 2021|Featured, Field Service|
You Can’t Take the Field Out of Field Service TechniciansJohn Smith2023-03-09T16:49:34+01:00March 9th, 2021|Featured, Field Service|
Price Optimization: A Data-Driven Approach (Part I)John Smith2023-03-09T16:49:34+01:00March 8th, 2021|Featured, Pricing Excellence|
How to Price Your Digital Products and ServicesJohn Smith2023-03-09T16:49:35+01:00March 3rd, 2021|E-commerce, Featured, Pricing Excellence|
Value-Based Pricing: How to Quantify Customer ValueJohn Smith2023-03-09T16:49:35+01:00March 2nd, 2021|Featured, Pricing Excellence|
B2B Customer Buying Behavior Part III: Habits and Preferences in 2021 and BeyondJohn Smith2023-03-09T16:49:36+01:00March 1st, 2021|E-commerce, Featured, Manufacturing|
Darting Forward in the Digital Transformation Arms Race Across EAMJohn Smith2023-03-09T16:49:36+01:00February 24th, 2021|EAM, Featured|
B2B Customer Buying Behavior Part II: How the 2020 Pandemic Impacted Consumer HabitsJohn Smith2023-03-09T16:49:37+01:00February 24th, 2021|E-commerce, Featured, Manufacturing|
B2B Customer Buying Behavior Part I: The State of Things Before the COVID-19 DisruptionJohn Smith2023-03-09T16:49:37+01:00February 23rd, 2021|E-commerce, Featured, Manufacturing|
Recruiting Talent in Manufacturing: Challenges and OpportunitiesJohn Smith2023-03-09T16:49:38+01:00February 23rd, 2021|Featured, Manufacturing|
A Beginner’s Guide to Transformational Leadership: Inspiring and Embracing ChangeJohn Smith2023-03-09T16:49:38+01:00February 22nd, 2021|Featured, Manufacturing|
How Will the New Brexit Deal Impact Your Business? Revelations for Manufacturing, Services and MoreJohn Smith2023-03-09T16:49:39+01:00February 19th, 2021|Featured, Manufacturing|
The Accelerated Adoption of Digital Twins in 2020 — And What That Means for 2021John Smith2023-03-09T16:49:39+01:00February 1st, 2021|Featured, Internet of Things|
Remote Monitoring on the Production Floor Is Not Going Away in the New NormalJohn Smith2023-03-09T16:49:40+01:00January 29th, 2021|Featured, Internet of Things|
The Need for Predictive Asset Management Is Seen as Speeding Digital TransformationJohn Smith2023-03-09T16:49:40+01:00January 26th, 2021|EAM, Featured|
Inefficient Pricing Practices Come Under Scrutiny As They Become More WidespreadJohn Smith2023-04-26T20:53:16+02:00January 25th, 2021|Featured, Pricing Excellence|
As Interest in Blockchain Soars, Firms Recognize the Technology’s Impact on Supply Chain Management for Spare PartsJohn Smith2023-05-06T15:42:26+02:00January 25th, 2021|Featured, Spare Parts, Supply Chain|
Self-Healing Machines and Materials are Creating a More Resilient FutureJohn Smith2023-03-09T16:50:53+01:00January 20th, 2021|Featured, Manufacturing|
Amazon Monitron: Should You Be Hyped Or Wary of the New ML Service from AWS?John Smith2023-03-09T16:50:59+01:00January 19th, 2021|Featured, Internet of Things|
What Is the Most Important Strategic Investment for Your Spare Parts Business in 2021?John Smith2023-03-09T16:51:00+01:00January 18th, 2021|Featured, Spare Parts|
Making Organizational Change Happen When Everyone Is RemoteJohn Smith2023-03-09T16:51:02+01:00January 14th, 2021|Aftermarket, Featured|
Field Service Trends Accelerate Technology Adoption, But Firms Struggle with Realizing the Expected ROIJohn Smith2023-03-09T16:51:04+01:00January 14th, 2021|Featured, Field Service|
From FS Capabilities Pre-COVID-19 to the New Normal: A Market OverviewJohn Smith2023-03-09T16:51:05+01:00January 13th, 2021|Featured, Field Service|
How the Pandemic Changes OEM Service Sales in 2021John Smith2023-03-09T16:51:09+01:00January 12th, 2021|Featured, Manufacturing|
IoT’s Impact on Data ManagementJohn Smith2023-03-09T16:51:15+01:00December 11th, 2020|Featured, Internet of Things|
The Subscription Business Model: Does It Make Sense in the Manufacturing Industry?John Smith2023-03-09T16:51:17+01:00December 11th, 2020|Aftermarket, E-commerce, Featured|
The Key to Effective Asset ManagementJohn Smith2023-03-09T16:51:20+01:00December 9th, 2020|Featured, Field Service|
Reskilling for Future: Pandemic ‘double-disruption’ speeds up changes in the workforceJohn Smith2023-05-06T15:49:34+02:00December 7th, 2020|Aftermarket|
Global B2B eCommerce in 2021: Why You Should Start Planning Your International DebutJohn Smith2023-03-09T16:51:24+01:00December 7th, 2020|E-commerce, Featured|
Artificial Intelligence & Machine Learning: Differences and Use Cases for ML (part II)John Smith2023-03-09T16:51:25+01:00December 2nd, 2020|Featured, Internet of Things|
Artificial Intelligence & Machine Learning: Differences and Use Cases for AI (part I)John Smith2023-03-09T16:51:28+01:00December 1st, 2020|Featured, Internet of Things|
The worst crisis in aviation history: Southwest Airlines issues hundreds of furlough warningsJohn Smith2023-05-06T15:50:00+02:00November 30th, 2020|Manufacturing|
Service KPIs in 2021: What to Measure & How to Get StartedJohn Smith2023-03-09T16:51:31+01:00November 30th, 2020|Featured, Field Service|
Digitalization brings more women into the car industryJohn Smith2023-05-06T15:48:11+02:00November 27th, 2020|Internet of Things, Manufacturing|
How to Build a Common Framework for Servitization — With Customer KPIs in MindJohn Smith2023-03-09T16:51:35+01:00November 26th, 2020|Featured|
How Will the Biden Administration Impact Global Supply Chains?John Smith2023-05-06T15:44:52+02:00November 25th, 2020|Featured, Supply Chain|
Amazon Suspends Black Friday ads in FranceJohn Smith2023-05-06T15:54:01+02:00November 24th, 2020|Featured|
Konecranes and Cargotec to merge – “Together we are stronger“John Smith2023-05-06T15:54:14+02:00November 23rd, 2020|Manufacturing|
The Uncharted & Promising Territory of B2B Marketplaces: Key Considerations for ManufacturersJohn Smith2023-03-09T16:54:48+01:00November 23rd, 2020|Featured|
The Cloud Is Getting Closer to the Edge — Prepare for the New Computing ContinuumJohn Smith2023-03-09T16:54:49+01:00November 19th, 2020|Featured, Internet of Things|
The Hyperlocal Business Model Is in Full Bloom — Why Should You Consider It?John Smith2023-03-09T16:54:49+01:00November 18th, 2020|Featured|
Ethical AI: Key Considerations for the Manufacturing SectorJohn Smith2023-03-09T16:54:50+01:00November 16th, 2020|Featured|
2020 Aftermarket Benchmark Survey ResultsJohn Smith2023-03-09T16:54:50+01:00November 16th, 2020|Aftermarket, Featured|
B2B ecommerce replatforming under high pressure – 6 learningsJohn Smith2023-03-09T16:54:50+01:00October 21st, 2020|E-commerce, Featured|
The Post COVID-19 World Will Bring New Challenges for the Service Supply Chain SectorJohn Smith2023-05-06T15:46:34+02:00October 12th, 2020|Featured, Spare Parts, Supply Chain|
Product Information Management (PIM): Why Is PIM So Important in Modern B2B eCommerce?John Smith2023-03-09T16:54:53+01:00October 8th, 2020|E-commerce, Featured|
Communicating Your New Value-Added Offering to Customers After COVID-19John Smith2023-03-09T16:54:54+01:00September 25th, 2020|Aftermarket, Featured, Pricing Excellence|
Knowledge Management in the Digital EraJohn Smith2023-03-09T16:54:54+01:00September 23rd, 2020|Aftermarket, Featured, Field Service|
How Accelerating App Development Can Transform Manufacturers into Agility LeadersJohn Smith2023-03-09T16:54:55+01:00September 10th, 2020|Featured, Internet of Things, Manufacturing|
The IT Manufacturer’s Path Towards Rapid Application DevelopmentJohn Smith2023-03-09T16:54:55+01:00September 3rd, 2020|Featured, Internet of Things, Manufacturing|
5 Ways to Overcome Top App Dev Challenges in 2020John Smith2023-03-09T16:54:56+01:00August 25th, 2020|EAM, Featured, Internet of Things, Manufacturing|
The Economy After COVID-19: Circular, Servitized, DigitalJohn Smith2023-03-09T16:54:56+01:00August 13th, 2020|Aftermarket, Featured|
In Times of COVID-19, Field Service Organizations Turn to AR/VR TechnologyJohn Smith2023-03-09T16:54:57+01:00August 11th, 2020|Featured, Field Service, Manufacturing|
B2B Ecommerce Trends Survey 2020: Optimization, Technologies and TrendsJohn Smith2023-03-09T16:54:57+01:00August 4th, 2020|E-commerce, Featured|
Digitizing Sales Channels While Gaining Greater Control Over PricingJohn Smith2023-03-09T16:54:58+01:00July 22nd, 2020|E-commerce, Featured, Pricing Excellence|
How Will Distributors Support OEMs in the Digital Age?John Smith2023-03-09T16:54:58+01:00July 21st, 2020|E-commerce, Featured|
How to future-proof maintenance operations in 2020 and beyondJohn Smith2023-03-09T17:01:16+01:00July 19th, 2020|EAM, Featured|
Digitalized Maintenance by Quant – Industrial Maintenance Brought to Next LevelJohn Smith2023-03-09T17:01:18+01:00July 8th, 2020|Featured, Internet of Things, Manufacturing|
6 facts about digital leaders in the manufacturing sectorJohn Smith2023-03-09T17:01:18+01:00July 6th, 2020|E-commerce, Featured|
Now is the time to pay attention to partsJohn Smith2023-03-09T17:01:19+01:00June 24th, 2020|Featured, Field Service, Spare Parts|
Self-Healing Materials: From Plans to ResultsJohn Smith2023-03-09T17:01:19+01:00June 18th, 2020|Featured, Manufacturing|
How the COVID-19 Outbreak Is Affecting Service Operations and How It Will Likely Re-shape Them for GoodJohn Smith2023-03-09T17:01:20+01:00June 17th, 2020|Featured, Field Service|
Digitalized Maintenance by Quant – Industrial Maintenance Brought to Next LevelJohn Smith2023-03-09T17:01:20+01:00June 9th, 2020|Featured, Internet of Things|
The Ubiquitous Technology of Cellular Network – A 5G Perspective by Warren Chaisatien from EricssonJohn Smith2023-03-09T17:01:21+01:00June 2nd, 2020|Featured, Internet of Things|
Project Management Paradigms in Service: Waterfall vs. AgileJohn Smith2023-03-09T17:01:22+01:00May 15th, 2020|Featured, Pricing Excellence|
Spare Parts Business Platform Virtual Academy: 9 November 2023John Smith2023-09-27T15:57:40+02:00May 13th, 2020|Meetups|
E-Connect Europe & Spare Parts Business Platform Think Tank: 8 November 2023John Smith2023-09-27T15:58:15+02:00May 13th, 2020|Meetups|
What Are the Far-Reaching Consequences Coming with 5G?John Smith2023-03-09T17:01:22+01:00May 8th, 2020|Featured, Manufacturing|
IIoT Applications in Business – “Greatest Risk is Doing Nothing”John Smith2023-03-09T17:01:23+01:00May 7th, 2020|Featured, Internet of Things|
Digitalization vs. GDPR—Friends or Foes?John Smith2023-03-09T17:01:23+01:00May 7th, 2020|E-commerce, Featured|
The role of user experience in B2B e-commerce: an interview with Fernanda CristoJohn Smith2023-03-09T17:01:24+01:00May 4th, 2020|E-commerce, Featured|
3 Fundamental Tips on How to Create an Innovative CultureJohn Smith2023-03-09T17:01:24+01:00April 29th, 2020|Featured, Manufacturing|
Competence needed to make your workforce digital readyJohn Smith2023-03-09T17:01:25+01:00April 24th, 2020|Featured, Field Service|
How to Fit New IT Developments into Your Manufacturing LegacyJohn Smith2023-03-09T17:01:25+01:00April 23rd, 2020|Aftermarket, Featured, Field Service, Internet of Things|
(Non) Digital Disruption – Insights from Dr. Nikolaus ObwegeserJohn Smith2023-03-09T17:01:26+01:00April 21st, 2020|Aftermarket, Featured, Internet of Things|
How Digital Tools Can Help to Spread Know-How Within the CompanyJohn Smith2023-03-09T17:01:26+01:00April 2nd, 2020|Aftermarket, Featured, Field Service, Manufacturing|
EAM Nxt 2020: Digitalization @ Uniper Generation, by Michael J. Frank (Uniper)John Smith2023-03-09T17:01:27+01:00April 1st, 2020|EAM, Featured, Manufacturing|
The Voice of Women in Service – Part ThreeJohn Smith2023-03-09T17:01:27+01:00March 30th, 2020|Featured, Field Service, Manufacturing|
Should You Rely on Your Own Distribution Network or on Dealers?John Smith2023-03-09T17:02:08+01:00March 27th, 2020|Aftermarket, Featured, Manufacturing, Spare Parts|
The Voice of Women in Service – Part TwoJohn Smith2023-03-09T17:02:09+01:00March 24th, 2020|Featured, Field Service, Manufacturing|
Data Integration Across the Company—The Hard TruthJohn Smith2023-03-09T17:02:10+01:00March 23rd, 2020|Featured, Manufacturing|
How to Design Your Warehouse & Logistics NetworkJohn Smith2023-03-09T17:02:10+01:00March 13th, 2020|Featured, Manufacturing|
The Voice of Women in Service – Part OneJohn Smith2023-03-09T17:02:11+01:00March 6th, 2020|Featured, Manufacturing|
The 64 Billion Dollar Question (for field service managers)John Smith2023-03-09T17:02:11+01:00March 5th, 2020|Featured, Field Service|
Interview with Christer Holloman from DividoJohn Smith2023-03-09T17:02:12+01:00February 27th, 2020|Featured, Spare Parts|
The Paradigm-Shifting Challenge of ServitizationJohn Smith2023-05-06T16:08:23+02:00February 26th, 2020|Featured, PaaS, Spare Parts|
Industrial Data – The Key to Europe’s Digital FutureJohn Smith2023-04-26T20:24:42+02:00February 25th, 2020|Featured, Manufacturing|
Electronics Manufacturing Hit by Further Coronavirus DelaysJohn Smith2023-03-09T17:02:13+01:00February 12th, 2020|Featured, Manufacturing|
Field Service Podcast with Andreas SchroederJohn Smith2023-03-09T17:02:14+01:00January 24th, 2020|Featured, Field Service|
Interview with Jari Salminen from MaintpartnerJohn Smith2023-03-09T17:02:14+01:00January 22nd, 2020|EAM, Featured|
The Change Management Series: (1) What is Change Management and What is it not!John Smith2023-03-09T17:02:15+01:00January 20th, 2020|Featured, Manufacturing|
Interview with Olga Litvinchuck from Zeppelin InternationalJohn Smith2023-03-09T17:02:15+01:00January 15th, 2020|Featured, Field Service|
Field Service Podcast with James BradleyJohn Smith2023-03-09T17:02:15+01:00January 13th, 2020|Featured, Field Service|
Interview with Elisabet V. R. JørgensenJohn Smith2023-03-09T17:02:16+01:00January 7th, 2020|EAM, Featured|
Field Service Podcast with Yuri LitsJohn Smith2023-03-09T17:02:16+01:00December 16th, 2019|Featured, Field Service|
Field Service Podcast with Marc ReinhardtJohn Smith2023-03-09T17:02:17+01:00December 12th, 2019|Featured, Field Service|
EAM NXT 2020 Speaker Interviews: Henk SamsonJohn Smith2023-03-09T17:02:17+01:00December 11th, 2019|EAM, Featured|
View our photos from e-Connect Europe 2019John Smith2023-03-09T17:02:18+01:00December 10th, 2019|E-commerce, Featured|
Personalising Strategy to the Field TechniciansJohn Smith2023-03-09T17:02:48+01:00November 28th, 2019|Featured, Field Service|
Podcast S01E04: What keeps you awake at nightJohn Smith2023-03-09T17:02:49+01:00November 26th, 2019|Featured, Field Service|
Still Blaming Murphy For Your Failed Service Transformation?John Smith2023-03-09T17:02:50+01:00November 26th, 2019|Featured, Field Service|
Video from Aftermarket Business PlatformJohn Smith2023-03-09T17:02:50+01:00November 22nd, 2019|Aftermarket, Featured|
Spare Parts 2020 Speaker Interviews: Daryan ParabJohn Smith2023-03-09T17:02:51+01:00November 14th, 2019|Featured, Spare Parts|
Workforce in Field Service: problems and solutions for today and tomorrowJohn Smith2023-03-09T17:02:51+01:00November 13th, 2019|Featured, Field Service|
Career in coding? Think again!John Smith2023-03-09T17:02:52+01:00November 12th, 2019|Internet of Things|
Spare Parts Trends: Predictive MaintenanceJohn Smith2023-03-09T17:02:53+01:00November 11th, 2019|Featured, Spare Parts|
Aftermarket 2019: Impressions from my first Copperberg business platform – Part 3John Smith2023-03-09T17:02:53+01:00November 8th, 2019|Aftermarket, Featured|
Spare Parts Business Platform Speaker Interviews: Veronica de la Torre DiazJohn Smith2023-03-09T17:02:55+01:00November 7th, 2019|Featured, Spare Parts|
Digital Strategy in Field Service: Challenges and Opportunities aheadJohn Smith2023-03-09T17:02:56+01:00November 6th, 2019|Featured, Field Service|
Spare Parts Technology Trends: Pick to Light and Pick by VoiceJohn Smith2023-03-09T17:02:56+01:00November 4th, 2019|Featured, Spare Parts|
My impressions from Aftermarket Europe 2019 – Part 2John Smith2023-03-09T17:02:56+01:00November 1st, 2019|Aftermarket, Featured|
Technology Trends in Spare Parts: BlockchainJohn Smith2023-03-09T17:02:57+01:00October 31st, 2019|Featured, Spare Parts|
Key takeaways from E-commerce Benchmark Survey Report 2019John Smith2023-03-09T17:02:57+01:00October 29th, 2019|E-commerce, Featured|
EAM NXT 2020 Speaker Interviews: Luis PratoJohn Smith2023-03-09T17:02:58+01:00October 28th, 2019|EAM, Featured|
Technology Trends in Spare Parts: 3D PrintingJohn Smith2023-04-26T20:32:26+02:00October 25th, 2019|Featured, Spare Parts|
Aftermarket 2019: Impressions from my first Copperberg business platform – Part 1John Smith2023-03-09T17:02:59+01:00October 24th, 2019|Aftermarket, Featured|
Amazon: friend or foe of the manufacturers?John Smith2023-03-09T17:02:59+01:00October 23rd, 2019|E-commerce, Featured|
EAM NXT 2020 Speaker Profiles: Tim Vangsgaard HansenJohn Smith2023-03-09T17:03:00+01:00October 21st, 2019|EAM, Featured|
Executing an e-commerce strategy for B2B companies: an overviewJohn Smith2023-03-09T17:03:51+01:00October 14th, 2019|E-commerce, Featured|
Spare Parts Trends for 2020: Integrating EAM and ERPJohn Smith2023-03-09T17:03:53+01:00October 11th, 2019|Featured, Spare Parts|
Swedish manufacturing company SKF buys Predictive Maintenance Startup PresensoJohn Smith2023-03-09T17:03:53+01:00October 10th, 2019|Aftermarket, Manufacturing, Spare Parts|
Change management: 3 signs that show you need a change management planJohn Smith2023-03-09T17:03:54+01:00October 9th, 2019|Aftermarket, Featured, Manufacturing, Spare Parts|
Podcast S01E03: What keeps you awake at NightJohn Smith2023-03-09T17:03:54+01:00October 8th, 2019|Featured, Field Service|
B2B e-commerce strategy: what to considerJohn Smith2023-03-09T17:03:55+01:00October 7th, 2019|E-commerce, Featured|
Podcast S01E02: What keeps you awake at NightJohn Smith2023-03-09T17:03:55+01:00October 1st, 2019|Featured, Spare Parts|
4 reasons why manufacturing companies should provide learning opportunities for their employeesJohn Smith2023-03-09T17:03:56+01:00September 30th, 2019|Featured, Manufacturing|
The future of after-sale services: challenges, disruptions and trends delivered by industry expertsJohn Smith2023-03-09T17:03:56+01:00September 25th, 2019|Aftermarket, Featured, Spare Parts|
Podcast S01E01: What keeps you awake at nightJohn Smith2023-03-09T17:03:56+01:00September 24th, 2019|Aftermarket, Featured, Field Service|
Climate Change: how pioneer companies tackle the issues of producing raw materialsJohn Smith2023-03-09T17:03:57+01:00September 24th, 2019|Manufacturing|
Ericsson plans to expand its 5G network across EuropeJohn Smith2023-05-06T15:58:37+02:00September 20th, 2019|Manufacturing|
e-Connect Europe Participant Profiles: Interview with Justyna ZoltanskaJohn Smith2023-03-09T17:03:57+01:00September 19th, 2019|E-commerce, Featured|
Disruptive technologies are shaping the future of manufacturing jobsJohn Smith2023-05-06T16:00:28+02:00September 10th, 2019|Manufacturing|
Brexit: UK manufacturers suffer the sharpest drop in factory output in seven yearsJohn Smith2023-05-06T16:00:17+02:00September 10th, 2019|Manufacturing|
Trade war: Chinese industrial economy gets worseJohn Smith2023-05-06T16:00:41+02:00September 10th, 2019|Manufacturing|
Target’s digital sales have risen by at least 25% due to smart e-commerce strategiesJohn Smith2023-05-06T16:01:31+02:00August 30th, 2019|E-commerce|
Negative stereotypes and lack of female role models in manufacturing continues to discourage women from pursuing careers in STEMJohn Smith2023-05-06T16:01:44+02:00August 30th, 2019|Manufacturing|
German industrial production suffers significant declineJohn Smith2023-05-06T16:01:11+02:00August 30th, 2019|Manufacturing|
Make the most of your data with data managementJohn Smith2023-03-09T17:03:59+01:00August 30th, 2019|Aftermarket, Featured|
Aftermarket Business Platform Power of 50: 19 October 2023John Smith2023-09-27T15:58:29+02:00January 16th, 2019|Meetups|
Manufacturers and e-Commerce – An Opportunity to Increase Visibility and Communicate Value OnlineJohn Smith2023-03-09T17:04:00+01:00December 8th, 2018|Pricing Excellence|
Digitalization and value based pricing in the manufacturing industryJohn Smith2023-03-09T17:04:00+01:00November 8th, 2018|Pricing Excellence|
What Brexit means for after-sales serviceIgor Jovanovski2023-03-09T17:04:01+01:00August 8th, 2018|Aftermarket, Featured|
Women in Service – We need to do more!Igor Jovanovski2023-03-09T17:04:01+01:00August 7th, 2018|Aftermarket, Featured|
Mika Karaila discusses Virtual RealityJohn Smith2023-03-09T17:04:44+01:00August 4th, 2018|Aftermarket, Featured|
A snapshot of Field Service Forum 2018Igor Jovanovski2023-03-09T17:04:47+01:00June 20th, 2018|Field Service|
Interview with Andrea Bardini, Marketing Product Manager, OverITIgor Jovanovski2023-03-09T17:04:48+01:00June 19th, 2018|Field Service|
Interview with Antonio Mascolo, Pre-Sales Director, SyncronIgor Jovanovski2023-03-09T17:04:48+01:00June 19th, 2018|Field Service|
Interview Johan Ahlström, Vice President Nordics, CoresystemsIgor Jovanovski2023-03-09T17:04:49+01:00June 19th, 2018|Field Service|
Interview with Hilla Karni, VP Product Marketing, ClickSoftwareIgor Jovanovski2023-03-09T17:04:49+01:00June 19th, 2018|Field Service|
Interview Rajat Kakar, Vice President, Services Business, FujitsuIgor Jovanovski2023-03-09T17:04:49+01:00June 19th, 2018|Field Service|
Interview with Julia Moeller, Head of Aftermarket, ARVOS GroupIgor Jovanovski2023-03-09T17:04:50+01:00June 19th, 2018|Field Service|
Volvo Cars wants to double its sales by 2025, announced in a press release packed with mid-decade targetsIgor Jovanovski2023-03-09T17:04:50+01:00June 11th, 2018|Aftermarket, Featured|
Are machines really intelligent, or are they as dumb as a toaster?Igor Jovanovski2023-03-09T17:04:51+01:00May 22nd, 2018|Aftermarket, Featured|
Podcast With Shep Hyken – The World’s Most Acclaimed Customer Service ExpertIgor Jovanovski2023-03-09T17:04:51+01:00May 15th, 2018|Featured, Field Service|
Are spare parts being overlooked by field service organisations?Igor Jovanovski2023-03-09T17:04:51+01:00May 2nd, 2018|Featured, Spare Parts|
How will outcome based contracts impact spare parts revenue?Igor Jovanovski2023-03-09T17:04:52+01:00April 11th, 2018|Featured, Spare Parts|
The big benefits – and big problem – with big data and AIJohn Smith2023-03-09T17:04:52+01:00April 7th, 2018|Aftermarket|
Outcome economy set to drive new forms of product innovationJohn Smith2023-03-09T17:04:53+01:00April 7th, 2018|Aftermarket|
Technology brings futuristic remote maintenance to the presentJohn Smith2023-03-09T17:04:54+01:00April 7th, 2018|Aftermarket|
Succession Planning in Field Service: The Most Important Challenge Facing Field Service OrganisationsIgor Jovanovski2023-03-09T17:04:54+01:00March 26th, 2018|Featured, Field Service|
Cars on the Blockchain? Six Ways Automakers Could Employ the New TechnologyIgor Jovanovski2023-03-09T17:04:55+01:00March 16th, 2018|Featured, Internet of Things|
Airbus sets services goal, targets productivity gainsIgor Jovanovski2023-03-09T17:04:55+01:00March 8th, 2018|Featured, Field Service, Manufacturing, Pricing Excellence, Spare Parts|
It all Begins & Ends with the CustomerIgor Jovanovski2023-03-09T17:07:33+01:00February 20th, 2018|Featured, Field Service|
What Does Preventative Maintenance Mean For Parts Management…Igor Jovanovski2023-03-09T17:07:45+01:00January 23rd, 2018|Aftermarket, Featured, Field Service|
E-Connect Europe Virtual Academy: 7 November 2023John Smith2023-09-27T15:58:23+02:00January 16th, 2018|Meetups|
Technology is changing the value paradigm. It’s time to change management thinkingIgor Jovanovski2023-03-09T17:07:47+01:00January 8th, 2018|Aftermarket, Featured|
Digitisation & Servitisation: Start with the Customer and not the wordsIgor Jovanovski2023-03-09T17:07:48+01:00January 8th, 2018|Aftermarket, Featured|
How efficiencies were driven home during the holidaysIgor Jovanovski2023-03-09T17:07:49+01:00January 3rd, 2018|Featured, Field Service|
