Radiana Pit - Copperberg

Radiana PitJohn Smith2026-06-12T13:26:41+02:00

Radiana Pit
Content Writer

Radiana is a researcher and writer whose work examines complex ideas and how they are understood. At Copperberg, she explores developments in service, manufacturing, and industrial transformation.

Blogs

From Razors to Rotors: Why OEMs Must Rethink E‑Commerce Before Their Margins Vanish

Darya Antonova2026-06-11T17:05:37+02:00June 12th, 2026|Aftermarket, Featured|

Spare Parts Subscription Models: Building Predictable Revenue Streams

Darya Antonova2026-06-11T10:01:43+02:00June 11th, 2026|Featured, Spare Parts|

Autonomous Warehouses: How Robotics is Transforming Spare Parts Storage

Darya Antonova2026-06-09T16:21:16+02:00June 10th, 2026|Featured, Spare Parts|

Adaptive Pricing Strategies for Product Shortages

Darya Antonova2026-06-09T10:08:22+02:00June 9th, 2026|Featured, Pricing Excellence|

AI-Powered Field Technician Scheduling and Deployment

Darya Antonova2026-06-05T21:44:14+02:00June 8th, 2026|Featured, Field Service|

Smart Wearables in Field Service: The Next Technician Toolkit

Darya Antonova2026-06-05T10:09:03+02:00June 5th, 2026|Featured, Field Service|

Forecasting in Motion: AI for Continuous Price Scenario Modeling

Darya Antonova2026-06-04T10:18:14+02:00June 4th, 2026|Featured, Pricing Excellence|

Balancing Parts Revenue and Reliability: Navigating the Spare Parts Paradox in Industrial Services

Darya Antonova2026-05-29T17:01:16+02:00June 3rd, 2026|Featured, Spare Parts|

From Razors to Rail: Why Manufacturers Must Rethink Spare Parts, Dealers, and Digital Channels

Darya Antonova2026-05-29T16:35:16+02:00June 2nd, 2026|Featured, Spare Parts|

Brilliant at the Basics: How Six Ordinary Moments Create Extraordinary Aftermarket Loyalty

Darya Antonova2026-05-29T13:42:16+02:00June 1st, 2026|Aftermarket, Featured|

Turning Aftermarket from Cost Centre to Growth Engine: Why Spare Parts and AI Now Decide Who Wins in HVAC

Darya Antonova2026-05-22T23:18:40+02:00May 28th, 2026|Featured, Field Service|

Building a Future-Ready Service Organisation: From Downtime Cost to Output, Culture and Capability

Darya Antonova2026-05-22T22:52:08+02:00May 27th, 2026|Featured, Field Service|

From Condition Monitoring to Process Optimisation: Redefining Value in Industrial Separation

Darya Antonova2026-05-21T23:01:33+02:00May 26th, 2026|Featured, Field Service|

Field Service Engineering at a Crossroads: Confronting a Perfect Storm in the Talent Pipeline

Darya Antonova2026-05-21T19:23:11+02:00May 25th, 2026|Featured, Field Service|

Making Sustainability Count in Service: From Vision Statements to Operational Reality

John Smith2026-05-18T16:10:15+02:00May 22nd, 2026|Featured, Sustainability|

Operationalising Circular Service Models at Scale in Heavy Industry

John Smith2026-05-18T15:52:35+02:00May 21st, 2026|Featured, Sustainability|

Where Sustainability Meets Profitability: What a Data-Driven Product Strategy Reveals About Industrial Growth

John Smith2026-05-18T15:30:49+02:00May 20th, 2026|Featured, Sustainability|

Turning Buildings Into Competitive Assets: How Energy as a Service Is Rewiring Industrial Advantage

John Smith2026-05-18T15:23:09+02:00May 19th, 2026|Featured, Sustainability|

Turning Industrial Data into Profit and Sustainability: From Spaghetti Systems to Intelligent Decisions

John Smith2026-05-14T15:34:08+02:00May 18th, 2026|Featured, Sustainability|

Commercialising Sustainability: Why Aftermarket and Service Sit at the Centre of Circular Value

John Smith2026-05-12T16:35:36+02:00May 15th, 2026|Aftermarket, Featured, Sustainability|

Service-as-a-Product: Rethinking How Aftermarket Services Are Sold

John Smith2026-05-13T15:22:06+02:00May 13th, 2026|Aftermarket, Featured|

Rewriting Digital Commerce: From Presence to Real Maturity in Industrial B2B

John Smith2026-05-12T20:10:17+02:00May 12th, 2026|E-commerce, Featured|

Orchestrated Intelligence: Rethinking Spare Parts Management for a Complex World

John Smith2026-05-12T20:02:23+02:00May 12th, 2026|Featured, Spare Parts|

Turning Disruption into Advantage in Spare Parts: Why the “Big Party” Is Over

John Smith2026-05-08T14:39:50+02:00May 8th, 2026|Featured, Spare Parts|

Beyond the Buy Button: Rethinking Digital Commerce for Complex Industrial Sales

John Smith2026-05-07T15:43:16+02:00May 7th, 2026|E-commerce, Featured|

Turning Installed Base Complexity into Revenue: How an AI Service Configurator Rewires Aftermarket Sales

John Smith2026-05-06T15:04:32+02:00May 6th, 2026|Featured, Spare Parts|

Building a Spare Parts Business Around Customer Risk, Not Internal Convenience

John Smith2026-05-05T20:47:47+02:00May 5th, 2026|Featured, Spare Parts|

Service Continuity in a Crisis: Strategies for Field Teams in Disruptive Events

John Smith2026-05-11T12:03:03+02:00May 4th, 2026|Featured, Field Service|

From Experiment to Engine: How a Circular Electronics Retailer Turns AI into Measurable Growth

John Smith2026-05-04T17:33:47+02:00May 1st, 2026|E-commerce, Featured|

The Connected Manufacturer: How Digital Leaders Are Redefining Experience, Operating Models, and AI in an Uncertain Market

John Smith2026-05-01T00:54:02+02:00April 30th, 2026|E-commerce, Featured|

The Pricing Execution Gap Playbook

Darya Antonova2026-04-29T12:24:58+02:00April 29th, 2026|Papers and Reports|

Rethinking Spare Parts: From Cost Centre to Strategic Engine of Resilience and Growth

John Smith2026-05-01T00:41:34+02:00April 29th, 2026|Featured, Spare Parts|

Omnichannel Strategies in B2B Manufacturing: Bridging Digital and Physical Sales

John Smith2026-04-28T21:04:15+02:00April 28th, 2026|E-commerce, Featured|

Scenario Planning for Long-Term Pricing Stability

John Smith2026-04-27T15:40:09+02:00April 27th, 2026|Featured, Pricing Excellence|

Turning Net Terms Into A Growth Engine: Why B2B Checkout Is Still Your Biggest Blind Spot

John Smith2026-04-27T15:23:04+02:00April 27th, 2026|E-commerce, Featured|

Smart Contracts for Service Automation and Trust

John Smith2026-04-23T19:51:49+02:00April 23rd, 2026|Aftermarket, Featured|

Transforming Spare Parts from Afterthought to Strategic Engine

John Smith2026-04-22T17:00:54+02:00April 22nd, 2026|Featured, Spare Parts|

Following the Money: How a Global Industrial Player Turned Digital Ambition into Commercial Reality

John Smith2026-04-22T11:17:12+02:00April 22nd, 2026|E-commerce, Featured|

Service Design in Action: From Theory to Field Execution

John Smith2026-04-22T11:19:23+02:00April 17th, 2026|Featured, Spare Parts|

Post-Purchase Intelligence: Using Parts Data to Drive Design and Service Strategy

John Smith2026-04-22T11:18:54+02:00April 15th, 2026|Featured, Spare Parts|

Hyperpersonalization in B2B eCommerce

John Smith2026-04-22T11:18:33+02:00April 13th, 2026|E-commerce, Featured|

The Aftermarket Squeeze: How Leading OEMs Empower Distributors, Dealers, and Technicians to Win Online

Darya Antonova2026-04-10T12:27:38+02:00April 10th, 2026|Papers and Reports|

Managing Hybrid Product-Service Contracts

John Smith2026-04-22T11:18:08+02:00April 9th, 2026|Aftermarket, Featured|

The Near and Long-Term Impact of Global Risks on the Manufacturing Industry

John Smith2026-03-26T22:28:31+01:00March 27th, 2026|Featured, Manufacturing|

Smart Parts Pricing: Dynamic Markup Based on Condition and Reuse Value

John Smith2026-02-26T17:17:42+01:00February 27th, 2026|Featured, Pricing Excellence|

Hybrid Workforce Models: Blending AI and Human Field Teams

John Smith2026-02-18T17:57:39+01:00February 18th, 2026|Featured, Field Service, Manufacturing|

Davos 2026: What Global Trade, Geopolitics, and AI Debates Mean for Industrial Manufacturing

John Smith2026-02-05T11:56:46+01:00February 5th, 2026|Featured, Manufacturing|

Servitization in Manufacturing: Creating Customer Value Beyond the Product

John Smith2026-02-02T15:05:51+01:00February 2nd, 2026|Featured, Manufacturing|

AI-Enhanced Warranty Management: Predicting Risk And Automating Claims

John Smith2026-01-30T08:40:19+01:00January 30th, 2026|Featured, Field Service|

The Execution Era Begins: Service Transformation Gets Real in 2026

John Smith2026-01-23T17:06:10+01:00January 28th, 2026|Aftermarket, Featured, Manufacturing|

Service’s Missing Voice: Why Field Technicians Now Drive Business Outcomes

John Smith2026-01-22T17:59:27+01:00January 22nd, 2026|Featured, Field Service|

Back in Control: Winning Back Parts Revenue in the Age of Real-Time Commerce

Darya Antonova2026-01-20T18:16:17+01:00January 20th, 2026|Papers and Reports|

Why Service Is Now the Core of Competitive Advantage

John Smith2026-01-13T11:33:31+01:00January 15th, 2026|Featured, Field Service|

Making Servitization Happen: Building the Value Proposition

John Smith2025-12-19T18:04:44+01:00December 19th, 2025|Featured, Field Service|

At the Intersection of Humans and Technology: How Agentic AI Is Reshaping Service

Darya Antonova2025-12-15T22:47:45+01:00December 15th, 2025|Papers and Reports|

Fireside Chat: Designing Digital Journeys That Strengthen B2B Relationships

John Smith2025-12-12T17:35:40+01:00December 12th, 2025|E-commerce, Featured|

Aftermarket Intelligence: A Smarter Path to Performance

Darya Antonova2025-12-12T11:23:52+01:00December 12th, 2025|Papers and Reports|

Fireside Chat: Understanding the Digital Buyer and the Power of Behavioural Nudging

John Smith2025-12-01T21:58:48+01:00December 4th, 2025|E-commerce, Featured|

AI in Field Service: Building a Business Case That Encompasses Both ROI and ROE

John Smith2025-11-25T17:59:20+01:00November 14th, 2025|Aftermarket, Featured|

Making Service Visible, Making It Count

John Smith2025-11-28T17:42:13+01:00November 6th, 2025|Aftermarket, Featured|

Kärcher’s Aftermarket Head Unveils Bold Digital Service Transformation Roadmap

John Smith2025-11-28T17:43:10+01:00October 30th, 2025|Aftermarket, Featured|

Leading the Digital Shift in Spare Parts: Lessons From MAHLE’s Kai-Uwe Fischer

John Smith2025-11-28T17:44:12+01:00October 22nd, 2025|Featured, Spare Parts|

From Data Overload to Actionable Intelligence: Making CRM Work for the Modern Enterprise

John Smith2025-11-28T17:44:58+01:00October 16th, 2025|Featured, Manufacturing|

Breaking CRM Silos: How Enterprise-Wide Intelligence Drives Growth

Darya Antonova2025-11-28T17:45:28+01:00October 14th, 2025|Featured, Manufacturing|

AI-Powered CRM: The Journey Customers Actually Want

John Smith2025-11-28T17:46:09+01:00October 10th, 2025|Featured, Manufacturing|

Incentives and Rebates: Strategic Potential, Underused

John Smith2026-02-06T22:56:49+01:00October 7th, 2025|Featured, Manufacturing, Pricing Excellence|

A Roadmap to Autonomous Manufacturing: Leveraging AI to Reimagine the Value Chain

Darya Antonova2025-10-07T11:54:40+02:00October 7th, 2025|Papers and Reports|

Sales Enablement: From Fragmented to Fully Aligned

John Smith2026-02-06T22:35:38+01:00September 29th, 2025|Featured, Manufacturing, Pricing Excellence|

AI-Led Checkout Optimization: From Prediction to Purchase

John Smith2025-11-28T17:46:30+01:00September 22nd, 2025|Featured, Manufacturing|

Fireside Chat: A Real-World Journey Toward Field Service Excellence

John Smith2025-11-28T17:46:48+01:00September 17th, 2025|Featured, Field Service|

Outcome-Based SLAs: From Predictive Diagnostics to Guaranteed Uptime

John Smith2025-11-28T17:47:39+01:00September 16th, 2025|Featured, Manufacturing|

The 2025 Pricing, Selling, and Profit Optimization Report

Darya Antonova2025-09-16T12:29:30+02:00September 16th, 2025|Papers and Reports|

Pricing Infrastructure: The Real Roadblock and the Road Ahead

John Smith2026-02-06T22:04:57+01:00September 16th, 2025|Featured, Manufacturing, Pricing Excellence|

The Weapon of Mass Disruption: Understanding, Using, and Defining AI

John Smith2025-11-28T17:48:01+01:00September 12th, 2025|Featured, Manufacturing|

Fireside Chat: Doing More With Less – Building Service Excellence In A Remote Reality – Lars Möller, Managing Director, Agricon Equipment

John Smith2025-11-28T17:48:25+01:00September 11th, 2025|Featured, Field Service|

Service Excellence Through Data

Darya Antonova2025-09-11T11:57:17+02:00September 11th, 2025|Papers and Reports|

Closing the Loop: Actionable Insights for Field Service Transformation

John Smith2025-11-28T17:49:22+01:00September 9th, 2025|Featured, Field Service|

Service Pricing Mindset: Break Free From The Capital Sales Anchor

John Smith2025-11-28T17:49:44+01:00August 27th, 2025|Featured, Pricing Excellence|

Maximising Profitability: Key Success Factors for AI-Enabled Pricing and Sales Integration

John Smith2025-11-28T17:50:02+01:00August 8th, 2025|Featured, Pricing Excellence|

Total Experience in Field Service

Darya Antonova2025-08-06T12:28:42+02:00August 6th, 2025|Papers and Reports|

Digitalisation in the Service Era

John Smith2025-11-28T17:50:53+01:00August 1st, 2025|Featured, Field Service|

AI in Manufacturing: Use Cases from Start-Up Week Aachen

John Smith2025-11-28T17:51:17+01:00July 29th, 2025|Featured, Manufacturing, Supply Chain|

Closing the Gap: 3D Printing as a Solution to Parts Scarcity and Downtime

John Smith2025-11-28T17:51:37+01:00July 28th, 2025|Featured, Field Service|

Boosting After-Sales Revenue: Unlocking Profits With Virtual Twin Technology

John Smith2025-11-28T17:52:14+01:00July 15th, 2025|Aftermarket, Featured|

A Risk-Based Approach for Maximised Equipment Uptime

John Smith2025-11-28T17:52:33+01:00June 26th, 2025|Featured, Field Service|

Building a Value-First Organisation: Dormakaba’s Journey to Pricing Excellence

John Smith2025-11-28T17:52:55+01:00June 23rd, 2025|Featured, Pricing Excellence|

Green Metrics in the Grey Zone: Rethinking Spare Parts Planning for a Sustainable Future

Darya Antonova2025-11-28T17:53:47+01:00June 12th, 2025|Featured, Spare Parts, Sustainability|

Transforming Field Service for Gen Z and Women in the Digital Age

John Smith2025-11-28T17:54:12+01:00June 9th, 2025|Featured, Field Service, Internet of Things|

Building a Future-Ready Service Model: How Tomra Transformed Service from Reactive to Predictive

John Smith2025-11-28T17:54:38+01:00June 5th, 2025|Aftermarket, Featured, Field Service|

How We Prepare to Predict: Bridging Technology, Data, and Human Enablement in Field Services

John Smith2025-11-28T17:55:23+01:00May 28th, 2025|Featured, Field Service|

Subscription Models in Manufacturing: Evolving from Product Sales to Outcome Partnerships

Darya Antonova2025-11-28T17:55:40+01:00May 28th, 2025|Featured, Manufacturing|

From Outputs to Outcomes: Rethinking Field Service Contracts

Darya Antonova2025-11-28T17:55:58+01:00May 27th, 2025|Featured, Field Service|

Sustainability in Spare Parts: Strategy or Strain?

Darya Antonova2025-11-28T17:58:54+01:00May 26th, 2025|Featured, Spare Parts, Sustainability|

Real-Time Margin Management in Manufacturing: Operationalising Profit Protection

Darya Antonova2025-11-28T17:59:10+01:00May 23rd, 2025|Featured, Pricing Excellence|

Built to Last: Why Longevity Is the Key to Sustainable Service

John Smith2025-11-28T17:59:29+01:00May 23rd, 2025|Featured, Sustainability|

The Digital Thread of Sustainability: Retrofitting and Remote Support Reduce Carbon Footprints

John Smith2025-11-28T18:02:19+01:00May 21st, 2025|Featured, Sustainability|

Innovating Business Models for Servitisation: Driving Customer-Centric Success

John Smith2025-11-28T18:02:41+01:00May 20th, 2025|Featured, Field Service|

Beyond the Factory: Service Lifecycle Optimization Drives Real Sustainability

John Smith2025-11-28T18:02:58+01:00May 19th, 2025|Featured, Sustainability|

Circular Economy: The Powerful Influence of Digital Product Passport on Parts Management

John Smith2025-11-28T18:03:49+01:00May 14th, 2025|Featured, Spare Parts|

Shaping the Future: Key Innovations and Trends Transforming the Service Industry

John Smith2025-11-28T18:04:07+01:00May 6th, 2025|Featured, Field Service, Sustainability|

6 Ways Field Service Operations Are Evolving in 2025

John Smith2025-11-28T18:04:29+01:00May 5th, 2025|Featured, Field Service|

Supply Chain: The God’s Honest Truth About Change, Disruption, and Not Losing Your Mind

John Smith2025-11-28T18:05:06+01:00April 30th, 2025|Featured, Supply Chain|

Aftermarket Services: From Firefighting to Futureproofing

Darya Antonova2025-11-28T18:05:22+01:00April 30th, 2025|Aftermarket, Featured|

Hitting the Service Value in a Hurricane From Miles Away

Darya Antonova2025-11-28T18:05:40+01:00April 25th, 2025|Featured, Field Service|

The Right to Repair: Small Product Fixes with Big Impacts on Manufacturing

John Smith2025-11-28T18:11:42+01:00April 24th, 2025|Featured, Manufacturing, Sustainability|

Strategic Pricing for Sustainability: Your Next Competitive Edge

Darya Antonova2025-11-28T18:12:00+01:00April 22nd, 2025|Featured, Sustainability|

The Voice of Digital Leaders in Manufacturing 2025

Darya Antonova2025-10-27T10:34:06+01:00April 11th, 2025|Papers and Reports|

Sustainable Practices in Service: A Roadmap for Profit and Planet

John Smith2025-11-28T18:12:22+01:00April 10th, 2025|Featured, Sustainability|

Elevating the B2B Buyer Journey

John Smith2025-11-28T18:13:20+01:00April 7th, 2025|E-commerce, Featured|

Is Your Data Smart Enough to Power the AI You Are Using in Field Service?

John Smith2025-11-28T18:13:43+01:00April 2nd, 2025|Featured, Field Service|

Digital Enablement of Your Spare Parts Operations

John Smith2025-11-28T18:14:03+01:00March 31st, 2025|Featured, Spare Parts|

Enhancing Customer Satisfaction: The Synergy of Service Level Agreements, Active Selling, and Smart Pricing Strategies

John Smith2025-11-28T18:14:21+01:00March 26th, 2025|Featured, Manufacturing, Pricing Excellence, Spare Parts|

The 2025 U.S. Tariff Surge: Implications for OEMs and Global Trade

Darya Antonova2025-11-28T18:14:47+01:00March 25th, 2025|Featured, Supply Chain|

Unlocking Hidden Efficiencies: A Blueprint for Field Service Success in Manufacturing

Darya Antonova2025-03-19T11:19:57+01:00March 19th, 2025|Papers and Reports|

Driving Digital Excellence: Enhancing Spare Parts Management via Partner Channels

John Smith2025-11-28T18:15:05+01:00March 14th, 2025|Featured, Spare Parts|

From Insight to Action: Leveraging Digital Nudges in B2B E-Commerce

John Smith2025-11-28T18:16:52+01:00March 4th, 2025|E-commerce, Featured|

Returns Are Wrecking Your Margins—And Most of You Are Making It Worse

Darya Antonova2025-11-28T18:17:07+01:00March 4th, 2025|E-commerce, Featured|

Personalization in Field Services: Adapting to Unique Customer Needs at Scale

Darya Antonova2025-11-28T18:17:30+01:00February 26th, 2025|Featured, Field Service|

IoT in Field Services: Real-Time Diagnostics for Faster Response and Reduced Downtime

Darya Antonova2025-11-28T18:17:56+01:00February 25th, 2025|Featured, Field Service|

Building a Resilient Spare Parts Supply Chain in an Uncertain World

Darya Antonova2025-11-28T18:18:15+01:00February 24th, 2025|Featured, Spare Parts, Supply Chain|

Real-Time Aftermarket Insights: Proactive Monitoring for Enhanced Customer Satisfaction

Darya Antonova2025-11-28T18:18:38+01:00February 21st, 2025|Aftermarket, Featured|

From Moving Parts to Data to Electrons: The Changing Servicescape in the Construction Industry

John Smith2025-11-28T18:19:53+01:00February 21st, 2025|Aftermarket, Featured, Manufacturing|

The Servitization Blueprint: From Cost Center to Strategic Revenue Driver

Darya Antonova2025-11-28T18:20:09+01:00February 20th, 2025|Featured, Field Service|

From Crisis to Resilience: A Sustainable Approach to Military Aftermarket Services

John Smith2025-11-28T18:20:29+01:00February 18th, 2025|Aftermarket, Featured, Sustainability|

The Servitization Blueprint: The Servitization Journey: A Gradual Approach

Darya Antonova2025-11-28T18:20:59+01:00February 17th, 2025|Featured, Field Service|

Empowering Manufacturers: AI-powered Pricing Strategies with Rebate Management

Darya Antonova2025-02-13T15:35:59+01:00February 13th, 2025|Papers and Reports|

The Servitization Blueprint: A Strategic Guide to Driving Revenue, Resilience, and Customer Loyalty in Manufacturing

Darya Antonova2025-02-13T15:32:09+01:00February 13th, 2025|Papers and Reports|

Seeing Around Corners: How Predictive Analytics is Reshaping Aftermarket Loyalty

Darya Antonova2025-11-28T18:21:16+01:00February 10th, 2025|Aftermarket, Featured|

The Foundation For Sustainable Aftermarket Operations

Darya Antonova2025-11-28T18:21:44+01:00February 7th, 2025|Aftermarket, Featured, Sustainability|

Overcoming Barriers to Circular Economy Models and Data

Darya Antonova2025-11-28T18:31:46+01:00February 5th, 2025|Aftermarket, Featured|

Servitisation: A Powerful Lever For Sustainable Growth

Darya Antonova2025-11-28T18:32:07+01:00February 4th, 2025|Aftermarket, Featured, Sustainability|

Dynamic Pricing in B2B Manufacturing: The Secret Weapon Your Competitors Are Already Using

Darya Antonova2025-11-28T18:32:22+01:00January 31st, 2025|Featured, Manufacturing, Pricing Excellence|

Driving Revenue in the Aftermarket: Strategies for Building Stronger Customer Loyalty

Darya Antonova2025-11-28T18:32:42+01:00January 30th, 2025|Aftermarket, Featured|

The Future Of Maintenance: Transforming Field Service With AI Knowledge

Darya Antonova2025-11-28T18:33:01+01:00January 30th, 2025|Featured, Field Service|

AI-Powered Resource Allocation: Optimizing Technician Deployment in Field Services

Darya Antonova2025-11-28T18:33:22+01:00January 29th, 2025|Featured, Field Service|

Failing to Evolve? How Rising Customer Expectations Are Redefining Field Service Success

Darya Antonova2025-11-28T18:35:25+01:00January 24th, 2025|Featured, Field Service|

Empowering Field Service Teams to Drive the Resource Revolution

Darya Antonova2025-11-28T18:35:46+01:00January 23rd, 2025|Featured, Field Service|

Bridging the Gap: Collaborative Tools and Techniques for Seamless Field Service Coordination

Darya Antonova2025-11-28T18:36:11+01:00January 23rd, 2025|Featured, Field Service|

Leveraging Automation to Streamline B2B eCommerce Operations

Darya Antonova2025-11-28T18:36:35+01:00January 21st, 2025|E-commerce, Featured|

Sustainability Driving Profitable Growth in Services

John Smith2025-11-28T18:36:53+01:00January 16th, 2025|Featured, Manufacturing, Sustainability|

Green Gains in the Aftermarket: How to Turn Sustainability into Profits

John Smith2025-11-28T18:37:18+01:00January 14th, 2025|Aftermarket, Featured, Sustainability|

The Convergence of Digitalization and Servitization

Darya Antonova2025-11-28T18:38:22+01:00January 13th, 2025|Aftermarket, Featured, Field Service, Internet of Things, Manufacturing|

Sustainability in Spare Parts Management: The New Imperative for Value Creation

Darya Antonova2025-11-28T18:38:39+01:00January 10th, 2025|Featured, Field Service, Spare Parts, Supply Chain, Sustainability|

Reimagining Field Service in the Era of Intelligence

John Smith2025-11-28T18:38:56+01:00January 8th, 2025|Featured, Field Service|

Harnessing Intelligence for a New Era of Service

John Smith2025-11-28T18:39:14+01:00December 20th, 2024|Featured, Field Service|

The Continuing Rise of Servitization in 2025: Embracing Outcome-Based Models

Darya Antonova2025-11-28T18:39:34+01:00December 18th, 2024|Featured, Field Service, Internet of Things, Manufacturing|

How the Concept of the Connected Manufacturer Accelerates Growth in the Aftermarket

John Smith2025-11-28T18:39:56+01:00December 13th, 2024|Aftermarket, Featured|

Loyal During Turmoil: How Titan Machinery Helps Ukraine’s Farmers to Feed the World

John Smith2025-11-28T18:42:31+01:00December 10th, 2024|Aftermarket, Featured|

Becoming a Manufacturing Thought Leader: How Content Makes a Greater Impact

John Smith2025-11-28T18:42:48+01:00December 9th, 2024|Featured, Manufacturing|

Transforming Service With Smart Analytics

John Smith2025-11-28T18:43:05+01:00December 6th, 2024|Aftermarket, Featured, Field Service|

Upskilling the Field Service Workforce: Preparing for a Less Hands-On Future

Darya Antonova2025-11-28T18:43:24+01:00December 6th, 2024|Featured, Field Service|

How to Break Down Knowledge Barriers Inside and Out: Strategies from Copperberg’s New Podcast

John Smith2025-11-28T18:43:51+01:00December 5th, 2024|Featured, Manufacturing|

From Silos to Synergy: Transforming Customer Service From Fragmented Functions to Seamless Service Excellence

John Smith2025-11-28T18:44:13+01:00December 2nd, 2024|Aftermarket, Featured|

Syncron Appoints Claire Rychlewski as Chief Revenue Officer to Accelerate Revenue Growth in Burgeoning Aftermarket Service Lifecycle Management Market

John Smith2024-11-29T13:14:47+01:00November 29th, 2024|Press Releases|

From Legacy to Leadership: Why Data Modernization is the Cornerstone of Servitization Success

Darya Antonova2025-11-28T18:45:41+01:00November 29th, 2024|Featured, Field Service|

How AI Is Transforming Field Service: From Streamlined Operations to Enhanced Customer Engagement

John Smith2025-11-28T18:45:56+01:00November 21st, 2024|Featured, Field Service|

From Insight to Action: How to Amplify Customer Centricity for Enhanced Service Lifetime Value?

John Smith2025-11-28T18:46:17+01:00November 19th, 2024|Aftermarket, Featured|

Leveraging Technology for Real-Time Supply Chain Visibility in Spare Parts Management

John Smith2025-11-28T18:46:38+01:00November 14th, 2024|Featured, Spare Parts|

Better Care for More People: Why Generating Demand for Advanced Services Is Vital

John Smith2025-11-28T18:46:57+01:00November 13th, 2024|Aftermarket, Featured|

Embracing Mobile-First Technology to Enhance Field Service Workflows

John Smith2025-11-28T18:47:15+01:00November 7th, 2024|Featured, Field Service|

Press Release – OMD Powerhouse

John Smith2024-11-07T15:30:58+01:00November 6th, 2024|Press Releases|

Field Service Management: Best-Of-Breed or All-In-One?

John Smith2025-11-28T18:49:18+01:00November 6th, 2024|Featured, Field Service|

The Future of Field Service Scheduling: Leveraging AI for Optimal Efficiency

John Smith2025-11-28T18:49:44+01:00November 5th, 2024|Featured, Field Service|

Empowering Customers Through Self-Service: Insights for Field Service Organizations

John Smith2025-11-28T18:50:02+01:00October 28th, 2024|Featured, Field Service|

Changes in the Field: New Service Contracts and Predictive Maintenance Explained by Experts

John Smith2025-11-28T18:50:19+01:00October 24th, 2024|Featured, Field Service|

Building for the Future: How Predictive Maintenance Extends the Lifespan of Modular Structures

John Smith2025-11-28T18:50:42+01:00October 11th, 2024|Featured, Field Service|

Mastering Today. Shaping Tomorrow

John Smith2024-10-10T15:50:59+02:00October 10th, 2024|Papers and Reports|

The Key to Scaling Modular Construction: Why Standardization Is Essential

John Smith2025-11-28T18:50:59+01:00October 4th, 2024|Featured, Field Service|

From Factory to Site: How FSM Streamlines Delivery and Assembly in Modular Construction

John Smith2025-11-28T18:51:57+01:00September 30th, 2024|Featured, Field Service|

Solving the Mystery of Value-Based Pricing

John Smith2025-11-28T18:52:14+01:00September 25th, 2024|Featured, Pricing Excellence|

Customer Obsession: Negotiating the Ideal Customer Relationship

John Smith2025-11-28T18:52:30+01:00September 10th, 2024|Featured, Pricing Excellence|

The Ins and Outs of Value-Based Pricing for a Multinational Company

John Smith2025-11-28T18:52:58+01:00September 2nd, 2024|Featured, Pricing Excellence|

Unlocking the Future: How Generative AI Is Revolutionizing Field Services

John Smith2025-11-28T18:53:13+01:00August 19th, 2024|Featured, Field Service|

Maximizing Field Service Potential: Profiting From Proactive Maintenance in Service for Enhanced Customer Satisfaction

John Smith2025-11-28T18:53:36+01:00July 23rd, 2024|Featured, Field Service|

Enhancing Brand Recognition Through Servitization

John Smith2025-11-28T18:54:45+01:00July 19th, 2024|Featured, PaaS|

The Organizational and Financial Impact of PaaS

John Smith2025-11-28T18:55:07+01:00July 18th, 2024|Featured, PaaS|

From Features to Outcomes with PaaS and Servitization

John Smith2025-11-28T18:55:25+01:00July 16th, 2024|Featured, PaaS|

Finding the Magic Behind Successful Price Negotiations

John Smith2025-11-28T18:55:45+01:00July 11th, 2024|Featured, Pricing Excellence|

Future-Proofing Your Field Service With Remote Sustainability

John Smith2025-11-28T18:56:08+01:00July 1st, 2024|Featured, Field Service, Sustainability|

Decoding the Concept of Value in the Aftermarket and Service Industry

John Smith2025-11-28T18:56:31+01:00June 28th, 2024|Aftermarket, Featured|

The Pillars of Pricing Excellence: A Case Study

John Smith2024-06-25T14:24:07+02:00June 25th, 2024|Featured, Pricing Excellence|

Create Value with AI-Powered Value-Based Pricing

John Smith2024-06-24T16:19:21+02:00June 24th, 2024|Featured, Pricing Excellence|

Aftermarket Pricing: Expert Strategies for Your Intangible Service Offerings

John Smith2024-06-19T15:23:42+02:00June 19th, 2024|Featured, Pricing Excellence|

Rethinking Industrial Pricing for Sustainable Profitability

John Smith2024-06-17T17:06:56+02:00June 17th, 2024|Featured, Pricing Excellence|

From Efficiency to Expansion: The Evolution of E-Commerce in Manufacturing

John Smith2024-06-12T15:54:31+02:00June 12th, 2024|Papers and Reports|

The AI Advantage: Transforming Customer Experiences in Field Services

John Smith2024-06-12T15:49:43+02:00June 12th, 2024|Papers and Reports|

Streamlined Efficiency and Smart Savings With AI in Field Service

John Smith2024-06-12T15:03:45+02:00June 12th, 2024|Featured, Field Service|

Checkmate: Winning Strategies for the Ultimate Aftermarket Pricing Mix

John Smith2024-06-06T15:02:59+02:00June 6th, 2024|Papers and Reports|

Embracing the Next Wave: Understanding the Potential of Generative AI in Field Service Management

John Smith2024-06-06T14:59:26+02:00June 6th, 2024|Papers and Reports|

The Closed Loop Lifecycle: Breaking the Barriers of Traditional Aftermarket Service

John Smith2024-06-06T14:53:48+02:00June 6th, 2024|Papers and Reports|

Debunking the Myths of Sustainability in Service

John Smith2025-04-02T17:58:32+02:00June 6th, 2024|Featured, Manufacturing, Sustainability|

Revolutionizing B2B E-commerce: A Case Study With ABB

John Smith2024-05-28T11:02:37+02:00May 28th, 2024|E-commerce, Featured|

Tapping Into the Potential of Your Installed Base for Aftermarket Optimization

John Smith2024-05-24T19:24:11+02:00May 24th, 2024|Aftermarket, Featured, Spare Parts|

Unlocking the True Business Value of AI Solutions in Manufacturing

John Smith2024-05-21T13:39:49+02:00May 21st, 2024|Featured, Manufacturing|

Navigating the Maze of B2B E-commerce: When Things Don’t Go as Planned

John Smith2024-05-20T21:17:43+02:00May 20th, 2024|E-commerce, Featured|

Transforming Parts Operation to a Resilient Aftermarket

John Smith2024-05-16T11:35:38+02:00May 16th, 2024|Featured, Spare Parts|

Integrating AI in the Supply Chain for Efficiency Gains and Cost Savings

John Smith2024-05-21T10:41:39+02:00May 15th, 2024|Featured, Supply Chain|

Straight to the Summit: Customer-Led Digital Transformation

John Smith2024-05-16T11:15:39+02:00May 8th, 2024|E-commerce, Featured|

Driving Customer Loyalty for Aftermarket Success

John Smith2024-05-02T17:38:39+02:00May 2nd, 2024|Featured, Spare Parts|

Smart Designs, Smarter Contracts: How AI-Powered Product Design Creates Value

John Smith2024-05-21T10:42:27+02:00April 26th, 2024|Featured, Manufacturing|

The Voice of Digital Leaders in Manufacturing 2024 Insights

John Smith2024-04-23T17:50:11+02:00April 23rd, 2024|E-commerce, Featured|

Pricing Automation in Spare Parts Business

John Smith2024-04-15T14:29:35+02:00April 15th, 2024|Featured, Spare Parts|

The Definitive Guide to Digital Buyer Convenience in B2B

John Smith2024-04-19T15:16:17+02:00April 10th, 2024|Papers and Reports|

Empowering Utilities: Harnessing FSM for Utility Grid Transformation

John Smith2024-04-19T15:15:45+02:00April 10th, 2024|Papers and Reports|

Engineering Success: The Future of Sales Is Digital

John Smith2024-03-20T14:27:51+01:00March 20th, 2024|E-commerce, Featured|

Beyond Carraro: The Case for Smart Diversification

John Smith2024-03-13T22:08:45+01:00March 13th, 2024|Featured, Spare Parts|

International Women’s Day – The Missing Piece: Why Women are Key to Manufacturing’s Future

John Smith2024-03-07T11:56:12+01:00March 7th, 2024|Featured, Manufacturing|

Re-Thinking Cost-Plus: The Journey to Market-Based Pricing

John Smith2024-03-06T20:15:33+01:00March 6th, 2024|Featured, Spare Parts|

Why Implementation & Technology Are Essential For Effective DMS Development & Deployment

John Smith2024-04-19T15:15:10+02:00February 29th, 2024|Papers and Reports|

From Zero to 1.5 Mln € in Revenues: Key to Success

John Smith2024-03-04T22:45:19+01:00February 27th, 2024|Featured, Spare Parts|

The Voice of Digital Leaders in Manufacturing 2024

John Smith2024-04-19T15:14:35+02:00February 23rd, 2024|Papers and Reports|

Revolutionizing B2B Spare Parts With AI

John Smith2024-02-14T08:54:53+01:00February 14th, 2024|Featured, Spare Parts|

Growth and Evolution in the Automotive E-Commerce

John Smith2024-02-07T14:43:10+01:00February 7th, 2024|E-commerce, Featured|

Harness Your Product Information for Revenue Growth

John Smith2024-01-29T09:10:07+01:00January 29th, 2024|E-commerce, Featured|

Unlock Growth and Productivity Through B2B E-Commerce Strategy

John Smith2024-01-24T12:34:16+01:00January 24th, 2024|E-commerce, Featured|

The AI Technology That Defined 2023 and Its Potential in 2024

John Smith2024-01-02T16:54:59+01:00January 2nd, 2024|Featured, Manufacturing|

What Has 2023 Taught Us About Manufacturing Processes? Recap and Future Outlook

John Smith2024-01-02T16:41:47+01:00December 22nd, 2023|Featured, Manufacturing|

3 Organizational Development Lessons for 2024 | 2023 in Retrospect

John Smith2023-12-20T14:03:11+01:00December 20th, 2023|Featured, Manufacturing|

Navigating the Future of Safety and Efficiency: Equipment Maintenance Through Digitization and Innovative Solutions in a Changing World

John Smith2023-12-14T20:59:58+01:00December 14th, 2023|Featured, Manufacturing|

What It Means to Differentiate Through Service Excellence

John Smith2024-04-19T15:13:48+02:00December 8th, 2023|Papers and Reports|

How to Reduce the Field Service Talent Shortage with Visual Assistance and AI Technology

John Smith2024-04-19T15:11:16+02:00December 7th, 2023|Papers and Reports|

The Journey Towards Increased Customer Loyalty

John Smith2023-12-07T16:21:55+01:00December 7th, 2023|Featured, Manufacturing|

Why Strategy Is Only as Good as Its Execution: Alignment for a Smarter, Better and More Efficient Service Operation

John Smith2023-11-27T22:15:22+01:00November 27th, 2023|Aftermarket, Featured|

Composable Manufacturing: The Key to Flexibility in Servitization

John Smith2023-12-08T09:49:31+01:00November 23rd, 2023|Aftermarket, Featured|

Designing Your Organization to Service the Customer

John Smith2023-11-15T13:40:17+01:00November 15th, 2023|Aftermarket, Featured|

9 Practical Applications to Boost Field Service Efficiency with Generative AI and Visual Assistance

John Smith2024-04-19T15:13:03+02:00November 3rd, 2023|Papers and Reports|

The 12 Steps Program for Thought Leadership in Manufacturing

John Smith2023-11-01T12:01:08+01:00November 1st, 2023|Featured, Manufacturing|

Aftermarket Benchmark Survey Report 2023

John Smith2023-10-17T12:23:29+02:00October 17th, 2023|Papers and Reports|

Product-as-a-Service: Where Customer and Supplier Needs Combine

John Smith2023-10-06T15:06:02+02:00October 6th, 2023|Featured, PaaS|

Leveraging Digital Technologies for Servitization: A Capability Roadmap for OEMs

John Smith2023-09-29T16:40:45+02:00September 29th, 2023|Featured, PaaS|

The State of Affairs: A Look at the US B2B Manufacturing Industry in Recession

John Smith2023-09-22T13:33:51+02:00September 22nd, 2023|Featured, Manufacturing|

Dynamic Pricing in B2B: Challenge or Opportunity?

John Smith2023-09-12T19:04:53+02:00September 12th, 2023|Featured, Pricing Excellence|

Leveraging Technology to Commercialise and Scale Service

John Smith2023-09-08T08:27:32+02:00September 8th, 2023|Featured, Field Service|

E-Commerce – Adding to the Holistic Service Experience

John Smith2023-09-04T13:53:40+02:00September 4th, 2023|E-commerce, Featured|

How to Use Remote Support in Field Service to Improve Sustainability

John Smith2024-04-19T15:09:08+02:00August 31st, 2023|Papers and Reports|

Service-First Business in a Digitized World

John Smith2023-08-31T10:19:43+02:00August 31st, 2023|Aftermarket, Featured|

Pricing Excellence Report and Outlook 2024

John Smith2023-08-30T15:34:19+02:00August 30th, 2023|Papers and Reports|

Accelerating Business Growth in the Service Economy: Transforming Service Management for Success

John Smith2024-04-19T15:07:53+02:00August 28th, 2023|Papers and Reports|

Change Management: How to Make Sure Your Pricing Transformation Sticks

John Smith2023-08-24T13:43:42+02:00August 24th, 2023|Featured, Pricing Excellence|

Field Service Capacity Modeling: More Than an Expansion Tool

John Smith2023-08-16T17:06:17+02:00August 16th, 2023|Featured, Field Service|

Understanding Performance-Based Service Contracts

John Smith2023-08-14T13:23:55+02:00August 14th, 2023|Featured, Field Service|

Better Than a Crystal Ball: Pricing Tactics for Potential Recession & Inflation

John Smith2023-08-02T12:03:54+02:00August 2nd, 2023|Featured, Pricing Excellence|

Developing an Intelligent Field Service Strategy That Works

John Smith2023-07-27T15:21:25+02:00July 27th, 2023|Featured, Field Service|

How Deep Neural Networks Are Changing Pricing Optimization

John Smith2023-07-19T17:17:01+02:00July 19th, 2023|Featured, Pricing Excellence|

Implementing a Hybrid Field Service Model: Advice and KPIs

John Smith2023-07-13T16:54:57+02:00July 13th, 2023|Featured, Field Service|

The Hybrid Factotum: How To Steer Your Company Towards Pricing and Commercial Excellence

John Smith2023-07-10T16:42:48+02:00July 10th, 2023|Featured, Pricing Excellence|

Digital Transformation – Disrupting the Future of Manufacturing With the Skills Technology Can’t Replicate

John Smith2023-06-27T22:08:56+02:00June 27th, 2023|Featured, Manufacturing|

Building Resilient Supply Chains: How Blockchain Drives Efficiency, Security, and Sustainability in Manufacturing

John Smith2025-04-02T17:59:47+02:00June 21st, 2023|Featured, Manufacturing, Supply Chain, Sustainability|

Driving Efficiency with Data and People: The Cornerstone of AI in Manufacturing

John Smith2023-06-21T17:47:40+02:00June 20th, 2023|Featured, Manufacturing|

Product as a Service: The Future of Manufacturing

John Smith2023-06-09T15:15:16+02:00June 9th, 2023|Featured, PaaS|

Remote Diagnostics and Its Impact on the Manufacturing Industry

John Smith2023-05-26T18:18:17+02:00May 26th, 2023|Featured, Internet of Things, Manufacturing|

Making Service an Integral Part of Your Business

John Smith2023-05-25T15:38:38+02:00May 25th, 2023|Aftermarket, Featured|

Flexibility and Agility in the Supply Chain

John Smith2023-05-16T19:58:26+02:00May 16th, 2023|Featured, Supply Chain|

The Formula for E-Commerce Acceleration

John Smith2023-04-20T18:24:10+02:00April 20th, 2023|E-commerce, Featured|

Read: The Voice of Digital Leaders in Manufacturing

John Smith2023-04-14T12:52:05+02:00April 14th, 2023|E-commerce, Featured, Manufacturing|

Digitalization For Customer Value and Rapid Growth: The Tylö Story

John Smith2023-04-06T13:01:16+02:00April 6th, 2023|Featured, Internet of Things|

How The Construction Industry Can Embrace Digitization

John Smith2023-03-31T13:21:40+02:00March 31st, 2023|E-commerce, Featured, Manufacturing|

The Voice of Digital Leaders in Manufacturing 2023

John Smith2024-04-19T15:04:23+02:00March 27th, 2023|Papers and Reports|

Sustainability in Service: How Electrolux Professional Puts Its Green Vision Into Practice

John Smith2025-04-02T17:58:59+02:00March 22nd, 2023|Featured, Manufacturing, Sustainability|

Kalmar Global: How to Revamp Your Business Strategy to Overcome Challenges and Prepare for a Sustainable Future

John Smith2023-03-17T16:30:23+01:00March 17th, 2023|Featured, Spare Parts|

How AI-Powered Workforce Management Can Drive Predictability, Sustainability and Productivity

John Smith2024-04-19T15:03:30+02:00February 23rd, 2023|Papers and Reports|

The Elephant In The Room In B2B: E-Commerce Expectations

John Smith2023-03-09T16:44:45+01:00January 27th, 2023|E-commerce, Featured, Spare Parts|

The Voice of Digital Leaders in Manufacturing

John Smith2023-03-09T16:39:53+01:00January 24th, 2023|E-commerce, Featured, Manufacturing|

How Do Intelligent Enterprises Like VINCI Energies Transform Their Service Business?

John Smith2024-04-19T15:01:19+02:00January 18th, 2023|Papers and Reports|

Why Sustainability Scores Are a KPI That Matters in B2B – What Do Your Customers Expect?

John Smith2025-04-02T18:00:15+02:00December 23rd, 2022|Featured, Manufacturing, Sustainability|

IIoT And Connectivity – What Are The Upcoming Trends?

John Smith2023-03-09T16:39:55+01:00December 13th, 2022|Featured, Internet of Things|

How Asset Performance Solutions Help Improve Business Reliability

John Smith2023-03-09T16:39:55+01:00November 25th, 2022|EAM, Featured, Manufacturing|

Supply Chain Resilience In Industrial Manufacturing

John Smith2023-05-06T15:37:42+02:00November 23rd, 2022|Featured, Manufacturing, Supply Chain|

Aftermarket Benchmark Survey Report 2022

John Smith2023-05-05T20:40:10+02:00November 14th, 2022|Papers and Reports|

Creating Value That Counts When Expectations, Inflation, and Competition Are High

John Smith2023-03-09T16:39:56+01:00November 10th, 2022|Featured, Pricing Excellence|

How to Measure the FTF Rate in 2023 to Slash Costs and Enhance CX

John Smith2023-03-09T16:39:57+01:00November 1st, 2022|Featured, Field Service|

5 Ways to Attract Customers to Your B2B E-Commerce Website

John Smith2023-03-09T16:39:57+01:00October 24th, 2022|E-commerce, Featured|

Optimizing Spare Parts Supply Chain Management During Global Disruption

John Smith2023-05-06T15:41:48+02:00October 10th, 2022|Featured, Spare Parts, Supply Chain|

Customer-Centric E-Commerce: Keeping the Customer at the Heart of Business in Times of Change

John Smith2023-03-09T16:39:59+01:00October 4th, 2022|E-commerce, Featured|

Pricing Excellence Report and Outlook 2023

John Smith2023-05-05T20:40:29+02:00September 6th, 2022|Papers and Reports|

6 Expert Tips to Recession-Proof Your Business

John Smith2023-03-09T16:39:59+01:00August 29th, 2022|Featured, Pricing Excellence|

How to Close the Tech Gap for Smarter Pricing

John Smith2023-03-09T16:40:00+01:00August 24th, 2022|Featured, Pricing Excellence|

Are FSOs Using Asset Data Effectively for Servitization Success?

John Smith2023-05-06T16:08:05+02:00August 22nd, 2022|EAM, Featured, Field Service, PaaS|

Digital Marketing in Manufacturing: KPIs, Benefits, and Missed Opportunities

John Smith2023-03-09T16:40:01+01:00August 17th, 2022|Featured, Manufacturing|

Understanding the Connection Between Pricing Excellence and Cross-Functional Collaboration

John Smith2023-03-09T16:40:02+01:00August 1st, 2022|Featured, Pricing Excellence|

Why Should CX Be a Top Priority for Manufacturers Today?

John Smith2023-03-09T16:40:02+01:00July 22nd, 2022|Featured, Manufacturing|

How Can CX Help You Tap Into the Uncovered Potential of New Revenue Streams?

John Smith2023-03-09T16:40:03+01:00July 20th, 2022|Featured, Manufacturing|

B2B2C—Why Is This Business Model Worth Exploring by Manufacturers?

John Smith2023-03-09T16:40:03+01:00July 18th, 2022|Featured, Manufacturing|

Managing the Hybrid Workforce: People, Processes, and Tools

John Smith2022-07-06T13:09:29+02:00July 5th, 2022|Featured, Field Service|

Manufacturer Insight—Managing the Onsite/Offsite Service Paradigm Successfully

John Smith2023-03-09T16:46:14+01:00June 30th, 2022|Featured, Field Service|

Digitalization Is the Way Forward for the Service Organization

John Smith2023-03-09T16:46:14+01:00June 24th, 2022|Featured, Field Service|

The State of Customer Experience and Engagement Within Manufacturing

John Smith2024-04-19T14:59:55+02:00May 13th, 2022|Papers and Reports|

What Manufacturers Can Expect From Customers In the Post-Pandemic Era

John Smith2023-03-09T16:46:15+01:00May 10th, 2022|Featured, Manufacturing|

From Traditional Pricing to Commercial Excellence: A Shift in Mindset, Strategy & Execution

John Smith2023-03-09T16:46:15+01:00May 5th, 2022|Featured, Pricing Excellence|

The Key Technologies That Field Service Firms Should Lean On for Remote Support and Service Delivery

John Smith2023-03-09T16:46:15+01:00May 2nd, 2022|Featured, Field Service|

Pricing Strategies: 5 Ways to Efficiently Manage Inflation and Price Increases

John Smith2023-03-09T16:46:16+01:00April 29th, 2022|Featured, Pricing Excellence|

Why Aftermarket Players Pivot Toward Digital Twins

John Smith2023-03-09T16:46:16+01:00April 25th, 2022|Aftermarket, Featured, Spare Parts|

How to Use Service and Asset Data to Accelerate Product Rollouts

John Smith2023-05-06T16:06:37+02:00April 22nd, 2022|EAM, Featured, Field Service, PaaS|

Understanding Customer Satisfaction: 15 Metrics to Gauge the User Experience

John Smith2023-03-09T16:46:17+01:00April 21st, 2022|Aftermarket, Featured, Field Service, Manufacturing|

Improving Service Performance Through Context and Data Intelligence for Field Technicians

John Smith2023-03-09T16:46:17+01:00April 20th, 2022|Featured, Field Service|

Field Service Leaders Must Take Initiative to Put Environmental Sustainability Higher Up On Their Agenda

John Smith2025-04-02T18:00:47+02:00April 19th, 2022|Featured, Field Service, Sustainability|

Defining World-Class Service and How to Get There

John Smith2023-03-09T16:46:18+01:00April 14th, 2022|Featured, Field Service|

How to Monetize the Installed Base to Boost Field Service Business Growth

John Smith2023-03-09T16:46:19+01:00April 12th, 2022|Featured, Field Service|

Designing for Service—How to Increase Customer Lifetime Value and Service Monetization

John Smith2023-03-09T16:46:19+01:00March 30th, 2022|Aftermarket, Featured, Pricing Excellence|

Can Agile Methodology Act As a Driving Force for Change?

John Smith2023-03-09T16:46:19+01:00March 23rd, 2022|Featured, Manufacturing|

Aftermarket Logistics: How Does Last-Mile Delivery Affect Customer Satisfaction?

John Smith2023-03-09T16:46:20+01:00March 22nd, 2022|Aftermarket, Featured|

Field Service for Process Manufacturers: FSM in the Utilities and Oil & Gas Industry Post-COVID-19

John Smith2023-03-09T16:46:20+01:00March 18th, 2022|Featured, Field Service|

Drive Field Service Excellence through AI, Automation and Data

John Smith2024-04-19T14:58:44+02:00March 16th, 2022|Papers and Reports|

How a Global Company Made the Journey From Stone-Age Tools to Digital Technology

John Smith2023-03-09T16:46:20+01:00March 14th, 2022|Featured, Spare Parts|

How to Align Your E-Commerce Strategy with Your Distribution Network for Superior Aftermarket Service & Customer Experience—Expert Insights into the Hybrid Model from Dover Fueling Solutions

John Smith2023-03-09T16:46:21+01:00March 9th, 2022|E-commerce, Featured|

International Women’s Day 2022

John Smith2023-03-09T16:46:21+01:00March 8th, 2022|Featured|

How to Build Resilience in Your Supply Chain—5 Lessons from COVID-19, Brexit, Suez Canal, and More

John Smith2023-05-06T15:42:08+02:00March 7th, 2022|Aftermarket, Featured, Supply Chain|

A Steel Manufacturer Has Gone Online. Why the Shift to e-Commerce and What Is Ahead?

John Smith2023-03-09T16:46:48+01:00March 3rd, 2022|E-commerce, Featured|

The Need to Attract and Nurture Young Manufacturing Talent Grows As Job Market Starts to Reopen

John Smith2023-03-09T16:46:49+01:00February 25th, 2022|Featured, Manufacturing|

How to Overcome Post-Pandemic Labor Shortage in the Field Service and Manufacturing Industry

John Smith2023-03-09T16:46:49+01:00February 23rd, 2022|Featured, Field Service|

How Manufacturers Use Subscriptions to Open Up New Revenue Streams from Spare Parts and Services

John Smith2023-03-09T16:46:50+01:00February 18th, 2022|E-commerce, Featured|

The Voice of Digital Leaders in Manufacturing 2022

John Smith2024-04-19T14:57:11+02:00February 15th, 2022|Papers and Reports|

Innovative Business Models for Manufacturers: Outcome-Based and Performance-Based Contracting

John Smith2023-03-09T16:46:50+01:00February 15th, 2022|Featured, Pricing Excellence|

Pricing Excellence Report 2022

John Smith2023-05-05T20:41:15+02:00February 1st, 2022|Papers and Reports|

Industrial Equipment Manufacturers Are Coming Around to Subscription Business Models

John Smith2023-03-09T16:46:51+01:00January 26th, 2022|Featured, Pricing Excellence|

How Can CPQ Lead to Marginal Benefits on Your Sales?

John Smith2023-03-09T16:46:51+01:00January 25th, 2022|Featured, Pricing Excellence|

Aftermarket Benchmark Survey Report 2021

John Smith2023-05-05T20:41:25+02:00December 14th, 2021|Papers and Reports|

Changes in the Manufacturing Labor Market Demand Workers to Pick Up New Roles and Skills

John Smith2023-03-09T16:46:52+01:00December 1st, 2021|Featured, Manufacturing|

B2B Buyers Finally Prefer E-Commerce Platforms for Online Purchases—Now What?

John Smith2023-03-09T16:46:52+01:00November 26th, 2021|E-commerce, Featured|

Manufacturers Pursue More Direct-to-Customer Opportunities. Will This Trend Continue in the Years Ahead?

John Smith2023-03-09T16:46:52+01:00November 24th, 2021|Featured, Manufacturing|

Equipment-as-a-Service Is Taking Over the Industrial Manufacturing Sector

John Smith2023-03-09T16:46:53+01:00November 10th, 2021|Aftermarket, Featured|

Data Monetization Helps Manufacturers Press Ahead Towards Full Recovery Even in Times of Crisis

John Smith2023-03-09T16:46:53+01:00November 3rd, 2021|Aftermarket, Featured|

Manufacturers Invest in Partner Ecosystems to Reinvent Aftermarket Offerings and Sustain Growth

John Smith2023-03-09T16:46:54+01:00October 27th, 2021|Aftermarket, Featured|

Total Experience Is a Competitive Differentiator in the Manufacturing Sector Amid Pandemic Recovery

John Smith2023-03-09T16:46:54+01:00October 19th, 2021|Aftermarket, Featured|

A Rising Trend Pushes Manufacturers to Mix Physical Products and Digital Services into Distinctive Aftermarket Offerings

John Smith2023-03-09T16:46:55+01:00October 12th, 2021|Aftermarket, Featured|

Can Your Service Operation Drive Profitability with an E-Commerce Platform?

John Smith2023-03-09T16:46:55+01:00October 6th, 2021|E-commerce, Featured|

Digital Transformation Within Aftermarket Services

John Smith2024-04-19T14:52:58+02:00September 28th, 2021|Papers and Reports|

Driving Commercial Revenue with Visual Assistance

John Smith2024-04-19T14:51:25+02:00September 23rd, 2021|Papers and Reports|

The Ramped-Up Push for Predictive Maintenance Prompts Spare Parts Operations to Reorganize

John Smith2023-03-09T16:46:56+01:00September 21st, 2021|Featured, Spare Parts|

COVID-19 Disrupted Spare Parts Distribution. Is the Impact Long Lasting?

John Smith2023-03-09T16:46:56+01:00September 9th, 2021|Featured, Spare Parts|

What Is Anticipated to Boost Growth While Manufacturers Move Forward into E-Commerce Expansion?

John Smith2023-03-09T16:47:33+01:00September 2nd, 2021|E-commerce, Featured|

Can the B2B Sector Truly Adhere to the Same Amazon-Like Standards as the B2C Sector?

John Smith2023-03-09T16:47:35+01:00August 30th, 2021|Aftermarket, Featured|

Some Firms Give Renewed Attention to Data Transparency As Their Installed Base Grows. Others Grapple with Obsolete Machinery

John Smith2023-03-09T16:47:36+01:00August 24th, 2021|Aftermarket, Featured|

Predictive Maintenance—Is It Just a Dream? Moving On from Condition-Based and Proactive Maintenance

John Smith2023-03-09T16:47:36+01:00August 19th, 2021|Featured, Manufacturing|

Aftermarket Players Entering the Age of Digital Service Should Place a Growing Focus on Educating Customers

John Smith2023-03-09T16:47:37+01:00August 17th, 2021|Aftermarket, Featured|

Digital-First and Customer-Centric—Understanding the Future of Field Service

John Smith2023-03-09T16:47:37+01:00August 16th, 2021|Featured, Field Service|

Moving Toward Predictive Service with AI

John Smith2023-03-09T16:47:37+01:00August 13th, 2021|Featured, Field Service|

Driving Commercial Excellence Is the Next Crucial Step Towards Pricing Power

John Smith2023-03-09T16:47:38+01:00August 11th, 2021|Featured, Pricing Excellence|

Connected Products and Platform Economy in Service Operations

John Smith2023-03-09T16:47:39+01:00August 5th, 2021|Featured, Field Service|

The Concept of Value Is Still Elusive to Many, But Experts Found a Way to Pin It Down

John Smith2023-03-09T16:47:39+01:00August 4th, 2021|Featured, Pricing Excellence|

Monetizing Your Installed Base to Boost Business Growth

John Smith2023-03-09T16:47:40+01:00July 30th, 2021|Featured, Field Service|

How Industrial Firms Can Measure the Supposedly Immeasurable Elements of Value

John Smith2023-03-09T16:47:41+01:00July 27th, 2021|Featured, Pricing Excellence|

Field Service in 2021: Harnessing the Power of AI

John Smith2023-03-09T16:47:42+01:00June 14th, 2021|Featured, Field Service|

The Manufacturing Sector Is Tightening Up Plans for Global e-Commerce Expansion

John Smith2023-03-09T16:47:43+01:00May 26th, 2021|E-commerce, Featured|

AI Field Service Survey Report 2021

John Smith2023-05-05T20:41:54+02:00May 21st, 2021|Papers and Reports|

Customer Value Management: The Key to Enterprise Transformation and Value Creation

John Smith2023-03-09T16:47:43+01:00May 19th, 2021|E-commerce, Featured|

The Growing Challenge of Monetizing Servitization and How to Address It

John Smith2023-03-09T16:47:44+01:00May 18th, 2021|Featured, Manufacturing|

How to Secure Buy-In for Service Transformation Projects

John Smith2024-04-19T14:49:44+02:00May 10th, 2021|Papers and Reports|

Firms Are Tackling the Surge in Counterfeit Parts As Pandemic Persists

John Smith2023-03-09T16:47:45+01:00April 28th, 2021|Featured, Manufacturing, Spare Parts|

E-Commerce Survey Report 2021

John Smith2023-05-05T20:42:15+02:00April 19th, 2021|Papers and Reports|

Building Competency for Digital Transformation Success

John Smith2023-03-09T16:47:46+01:00April 15th, 2021|Featured, Internet of Things|

The Impact of COVID and Digitalization on Field Service KPIs

John Smith2023-03-09T16:49:27+01:00April 13th, 2021|Featured, Field Service|

Coming to Grips with AI-Driven Asset Management and Maintenance

John Smith2023-03-09T16:49:32+01:00April 8th, 2021|Featured, Internet of Things|

Price Optimization: A Data-Driven Approach (Part II)

John Smith2023-03-09T16:49:33+01:00March 15th, 2021|Featured, Pricing Excellence|

How Digital Transformation and Remote Work Are Impacting the Skills Gap in Field Service

John Smith2023-03-09T16:49:33+01:00March 10th, 2021|Featured, Field Service|

You Can’t Take the Field Out of Field Service Technicians

John Smith2023-03-09T16:49:34+01:00March 9th, 2021|Featured, Field Service|

Price Optimization: A Data-Driven Approach (Part I)

John Smith2023-03-09T16:49:34+01:00March 8th, 2021|Featured, Pricing Excellence|

How to Price Your Digital Products and Services

John Smith2023-03-09T16:49:35+01:00March 3rd, 2021|E-commerce, Featured, Pricing Excellence|

Value-Based Pricing: How to Quantify Customer Value

John Smith2023-03-09T16:49:35+01:00March 2nd, 2021|Featured, Pricing Excellence|

B2B Customer Buying Behavior Part III: Habits and Preferences in 2021 and Beyond

John Smith2023-03-09T16:49:36+01:00March 1st, 2021|E-commerce, Featured, Manufacturing|

Darting Forward in the Digital Transformation Arms Race Across EAM

John Smith2023-03-09T16:49:36+01:00February 24th, 2021|EAM, Featured|

B2B Customer Buying Behavior Part II: How the 2020 Pandemic Impacted Consumer Habits

John Smith2023-03-09T16:49:37+01:00February 24th, 2021|E-commerce, Featured, Manufacturing|

B2B Customer Buying Behavior Part I: The State of Things Before the COVID-19 Disruption

John Smith2023-03-09T16:49:37+01:00February 23rd, 2021|E-commerce, Featured, Manufacturing|

Recruiting Talent in Manufacturing: Challenges and Opportunities

John Smith2023-03-09T16:49:38+01:00February 23rd, 2021|Featured, Manufacturing|

A Beginner’s Guide to Transformational Leadership: Inspiring and Embracing Change

John Smith2023-03-09T16:49:38+01:00February 22nd, 2021|Featured, Manufacturing|

How Will the New Brexit Deal Impact Your Business? Revelations for Manufacturing, Services and More

John Smith2023-03-09T16:49:39+01:00February 19th, 2021|Featured, Manufacturing|

The Accelerated Adoption of Digital Twins in 2020 — And What That Means for 2021

John Smith2023-03-09T16:49:39+01:00February 1st, 2021|Featured, Internet of Things|

Remote Monitoring on the Production Floor Is Not Going Away in the New Normal

John Smith2023-03-09T16:49:40+01:00January 29th, 2021|Featured, Internet of Things|

The Need for Predictive Asset Management Is Seen as Speeding Digital Transformation

John Smith2023-03-09T16:49:40+01:00January 26th, 2021|EAM, Featured|

Inefficient Pricing Practices Come Under Scrutiny As They Become More Widespread

John Smith2023-04-26T20:53:16+02:00January 25th, 2021|Featured, Pricing Excellence|

As Interest in Blockchain Soars, Firms Recognize the Technology’s Impact on Supply Chain Management for Spare Parts

John Smith2023-05-06T15:42:26+02:00January 25th, 2021|Featured, Spare Parts, Supply Chain|

Self-Healing Machines and Materials are Creating a More Resilient Future

John Smith2023-03-09T16:50:53+01:00January 20th, 2021|Featured, Manufacturing|

Amazon Monitron: Should You Be Hyped Or Wary of the New ML Service from AWS?

John Smith2023-03-09T16:50:59+01:00January 19th, 2021|Featured, Internet of Things|

What Is the Most Important Strategic Investment for Your Spare Parts Business in 2021?

John Smith2023-03-09T16:51:00+01:00January 18th, 2021|Featured, Spare Parts|

Making Organizational Change Happen When Everyone Is Remote

John Smith2023-03-09T16:51:02+01:00January 14th, 2021|Aftermarket, Featured|

Field Service Trends Accelerate Technology Adoption, But Firms Struggle with Realizing the Expected ROI

John Smith2023-03-09T16:51:04+01:00January 14th, 2021|Featured, Field Service|

From FS Capabilities Pre-COVID-19 to the New Normal: A Market Overview

John Smith2023-03-09T16:51:05+01:00January 13th, 2021|Featured, Field Service|

How the Pandemic Changes OEM Service Sales in 2021

John Smith2023-03-09T16:51:09+01:00January 12th, 2021|Featured, Manufacturing|

Copperberg Statement on 2020

John Smith2023-05-06T15:48:21+02:00December 14th, 2020|Featured|

IoT’s Impact on Data Management

John Smith2023-03-09T16:51:15+01:00December 11th, 2020|Featured, Internet of Things|

The Subscription Business Model: Does It Make Sense in the Manufacturing Industry?

John Smith2023-03-09T16:51:17+01:00December 11th, 2020|Aftermarket, E-commerce, Featured|

The Key to Effective Asset Management

John Smith2023-03-09T16:51:20+01:00December 9th, 2020|Featured, Field Service|

Reskilling for Future: Pandemic ‘double-disruption’ speeds up changes in the workforce

John Smith2023-05-06T15:49:34+02:00December 7th, 2020|Aftermarket|

Global B2B eCommerce in 2021: Why You Should Start Planning Your International Debut

John Smith2023-03-09T16:51:24+01:00December 7th, 2020|E-commerce, Featured|

Artificial Intelligence & Machine Learning: Differences and Use Cases for ML (part II)

John Smith2023-03-09T16:51:25+01:00December 2nd, 2020|Featured, Internet of Things|

Artificial Intelligence & Machine Learning: Differences and Use Cases for AI (part I)

John Smith2023-03-09T16:51:28+01:00December 1st, 2020|Featured, Internet of Things|

The worst crisis in aviation history: Southwest Airlines issues hundreds of furlough warnings

John Smith2023-05-06T15:50:00+02:00November 30th, 2020|Manufacturing|

Service KPIs in 2021: What to Measure & How to Get Started

John Smith2023-03-09T16:51:31+01:00November 30th, 2020|Featured, Field Service|

Digitalization brings more women into the car industry

John Smith2023-05-06T15:48:11+02:00November 27th, 2020|Internet of Things, Manufacturing|

How to Build a Common Framework for Servitization — With Customer KPIs in Mind

John Smith2023-03-09T16:51:35+01:00November 26th, 2020|Featured|

How Will the Biden Administration Impact Global Supply Chains?

John Smith2023-05-06T15:44:52+02:00November 25th, 2020|Featured, Supply Chain|

Amazon Suspends Black Friday ads in France

John Smith2023-05-06T15:54:01+02:00November 24th, 2020|Featured|

Konecranes and Cargotec to merge – “Together we are stronger“

John Smith2023-05-06T15:54:14+02:00November 23rd, 2020|Manufacturing|

The Uncharted & Promising Territory of B2B Marketplaces: Key Considerations for Manufacturers

John Smith2023-03-09T16:54:48+01:00November 23rd, 2020|Featured|

The Cloud Is Getting Closer to the Edge — Prepare for the New Computing Continuum

John Smith2023-03-09T16:54:49+01:00November 19th, 2020|Featured, Internet of Things|

The Hyperlocal Business Model Is in Full Bloom — Why Should You Consider It?

John Smith2023-03-09T16:54:49+01:00November 18th, 2020|Featured|

Ethical AI: Key Considerations for the Manufacturing Sector

John Smith2023-03-09T16:54:50+01:00November 16th, 2020|Featured|

Aftermarket Benchmark Survey Report 2020

John Smith2023-05-05T20:42:39+02:00November 16th, 2020|Papers and Reports|

2020 Aftermarket Benchmark Survey Results

John Smith2023-03-09T16:54:50+01:00November 16th, 2020|Aftermarket, Featured|

Pricing Excellence Report 2020

John Smith2023-05-05T20:44:05+02:00November 6th, 2020|Papers and Reports|

EAM Trends Report 2020

John Smith2023-05-05T20:44:14+02:00November 2nd, 2020|Papers and Reports|

Achieving Higher Production Efficiency Through Data-Driven OEE

John Smith2024-04-18T21:41:15+02:00November 2nd, 2020|Papers and Reports|

B2B ecommerce replatforming under high pressure – 6 learnings

John Smith2023-03-09T16:54:50+01:00October 21st, 2020|E-commerce, Featured|

The Post COVID-19 World Will Bring New Challenges for the Service Supply Chain Sector

John Smith2023-05-06T15:46:34+02:00October 12th, 2020|Featured, Spare Parts, Supply Chain|

Product Information Management (PIM): Why Is PIM So Important in Modern B2B eCommerce?

John Smith2023-03-09T16:54:53+01:00October 8th, 2020|E-commerce, Featured|

Communicating Your New Value-Added Offering to Customers After COVID-19

John Smith2023-03-09T16:54:54+01:00September 25th, 2020|Aftermarket, Featured, Pricing Excellence|

Knowledge Management in the Digital Era

John Smith2023-03-09T16:54:54+01:00September 23rd, 2020|Aftermarket, Featured, Field Service|

How Accelerating App Development Can Transform Manufacturers into Agility Leaders

John Smith2023-03-09T16:54:55+01:00September 10th, 2020|Featured, Internet of Things, Manufacturing|

The IT Manufacturer’s Path Towards Rapid Application Development

John Smith2023-03-09T16:54:55+01:00September 3rd, 2020|Featured, Internet of Things, Manufacturing|

5 Ways to Overcome Top App Dev Challenges in 2020

John Smith2023-03-09T16:54:56+01:00August 25th, 2020|EAM, Featured, Internet of Things, Manufacturing|

The Economy After COVID-19: Circular, Servitized, Digital

John Smith2023-03-09T16:54:56+01:00August 13th, 2020|Aftermarket, Featured|

In Times of COVID-19, Field Service Organizations Turn to AR/VR Technology

John Smith2023-03-09T16:54:57+01:00August 11th, 2020|Featured, Field Service, Manufacturing|

B2B Ecommerce Trends Survey 2020: Optimization, Technologies and Trends

John Smith2023-03-09T16:54:57+01:00August 4th, 2020|E-commerce, Featured|

The Future of Resilient and Sustainable Service Supply Chain

John Smith2024-04-18T21:41:51+02:00July 28th, 2020|Papers and Reports|

Field Service Annual Survey Report 2020

John Smith2023-05-05T20:44:43+02:00July 28th, 2020|Papers and Reports|

Digitizing Sales Channels While Gaining Greater Control Over Pricing

John Smith2023-03-09T16:54:58+01:00July 22nd, 2020|E-commerce, Featured, Pricing Excellence|

How Will Distributors Support OEMs in the Digital Age?

John Smith2023-03-09T16:54:58+01:00July 21st, 2020|E-commerce, Featured|

How to future-proof maintenance operations in 2020 and beyond

John Smith2023-03-09T17:01:16+01:00July 19th, 2020|EAM, Featured|

Digitalized Maintenance by Quant – Industrial Maintenance Brought to Next Level

John Smith2023-03-09T17:01:18+01:00July 8th, 2020|Featured, Internet of Things, Manufacturing|

6 facts about digital leaders in the manufacturing sector

John Smith2023-03-09T17:01:18+01:00July 6th, 2020|E-commerce, Featured|

The State of Digital Innovation within Manufacturing

John Smith2024-04-18T21:41:38+02:00June 30th, 2020|Papers and Reports|

Now is the time to pay attention to parts

John Smith2023-03-09T17:01:19+01:00June 24th, 2020|Featured, Field Service, Spare Parts|

Self-Healing Materials: From Plans to Results

John Smith2023-03-09T17:01:19+01:00June 18th, 2020|Featured, Manufacturing|

How the COVID-19 Outbreak Is Affecting Service Operations and How It Will Likely Re-shape Them for Good

John Smith2023-03-09T17:01:20+01:00June 17th, 2020|Featured, Field Service|

Digitalized Maintenance by Quant – Industrial Maintenance Brought to Next Level

John Smith2023-03-09T17:01:20+01:00June 9th, 2020|Featured, Internet of Things|

The Ubiquitous Technology of Cellular Network – A 5G Perspective by Warren Chaisatien from Ericsson

John Smith2023-03-09T17:01:21+01:00June 2nd, 2020|Featured, Internet of Things|

Project Management Paradigms in Service: Waterfall vs. Agile

John Smith2023-03-09T17:01:22+01:00May 15th, 2020|Featured, Pricing Excellence|

Copperberg Select: Sustainability and Service Profitability: 27 August 2026

John Smith2026-06-05T09:55:25+02:00May 13th, 2020|Meetups|

Copperberg Select: Circular Strategies for Spare Parts & Aftermarket: 24 September 2026

John Smith2026-06-05T09:54:23+02:00May 13th, 2020|Meetups|

What Are the Far-Reaching Consequences Coming with 5G?

John Smith2023-03-09T17:01:22+01:00May 8th, 2020|Featured, Manufacturing|

IIoT Applications in Business – “Greatest Risk is Doing Nothing”

John Smith2023-03-09T17:01:23+01:00May 7th, 2020|Featured, Internet of Things|

Digitalization vs. GDPR—Friends or Foes?

John Smith2023-03-09T17:01:23+01:00May 7th, 2020|E-commerce, Featured|

The role of user experience in B2B e-commerce: an interview with Fernanda Cristo

John Smith2023-03-09T17:01:24+01:00May 4th, 2020|E-commerce, Featured|

3 Fundamental Tips on How to Create an Innovative Culture

John Smith2023-03-09T17:01:24+01:00April 29th, 2020|Featured, Manufacturing|

Competence needed to make your workforce digital ready

John Smith2023-03-09T17:01:25+01:00April 24th, 2020|Featured, Field Service|

How to Fit New IT Developments into Your Manufacturing Legacy

John Smith2023-03-09T17:01:25+01:00April 23rd, 2020|Aftermarket, Featured, Field Service, Internet of Things|

(Non) Digital Disruption – Insights from Dr. Nikolaus Obwegeser

John Smith2023-03-09T17:01:26+01:00April 21st, 2020|Aftermarket, Featured, Internet of Things|

How Digital Tools Can Help to Spread Know-How Within the Company

John Smith2023-03-09T17:01:26+01:00April 2nd, 2020|Aftermarket, Featured, Field Service, Manufacturing|

EAM Nxt 2020: Digitalization @ Uniper Generation, by Michael J. Frank (Uniper)

John Smith2023-03-09T17:01:27+01:00April 1st, 2020|EAM, Featured, Manufacturing|

The Voice of Women in Service – Part Three

John Smith2023-03-09T17:01:27+01:00March 30th, 2020|Featured, Field Service, Manufacturing|

Should You Rely on Your Own Distribution Network or on Dealers?

John Smith2023-03-09T17:02:08+01:00March 27th, 2020|Aftermarket, Featured, Manufacturing, Spare Parts|

The Voice of Women in Service – Part Two

John Smith2023-03-09T17:02:09+01:00March 24th, 2020|Featured, Field Service, Manufacturing|

Data Integration Across the Company—The Hard Truth

John Smith2023-03-09T17:02:10+01:00March 23rd, 2020|Featured, Manufacturing|

How to Design Your Warehouse & Logistics Network

John Smith2023-03-09T17:02:10+01:00March 13th, 2020|Featured, Manufacturing|

The Voice of Women in Service – Part One

John Smith2023-03-09T17:02:11+01:00March 6th, 2020|Featured, Manufacturing|

The 64 Billion Dollar Question (for field service managers)

John Smith2023-03-09T17:02:11+01:00March 5th, 2020|Featured, Field Service|

Interview with Christer Holloman from Divido

John Smith2023-03-09T17:02:12+01:00February 27th, 2020|Featured, Spare Parts|

The Paradigm-Shifting Challenge of Servitization

John Smith2023-05-06T16:08:23+02:00February 26th, 2020|Featured, PaaS, Spare Parts|

Industrial Data – The Key to Europe’s Digital Future

John Smith2023-04-26T20:24:42+02:00February 25th, 2020|Featured, Manufacturing|

IIoT-AI Annual Benchmark Report 2019

John Smith2023-05-05T20:46:35+02:00February 12th, 2020|Papers and Reports|

Aftermarket 2019 Benchmark Survey Report

John Smith2023-05-05T20:46:58+02:00February 12th, 2020|Papers and Reports|

Electronics Manufacturing Hit by Further Coronavirus Delays

John Smith2023-03-09T17:02:13+01:00February 12th, 2020|Featured, Manufacturing|

Field Service Podcast with Andreas Schroeder

John Smith2023-03-09T17:02:14+01:00January 24th, 2020|Featured, Field Service|

Interview with Jari Salminen from Maintpartner

John Smith2023-03-09T17:02:14+01:00January 22nd, 2020|EAM, Featured|

The Change Management Series: (1) What is Change Management and What is it not!

John Smith2023-03-09T17:02:15+01:00January 20th, 2020|Featured, Manufacturing|

Interview with Olga Litvinchuck from Zeppelin International

John Smith2023-03-09T17:02:15+01:00January 15th, 2020|Featured, Field Service|

Field Service Podcast with James Bradley

John Smith2023-03-09T17:02:15+01:00January 13th, 2020|Featured, Field Service|

Interview with Elisabet V. R. Jørgensen

John Smith2023-03-09T17:02:16+01:00January 7th, 2020|EAM, Featured|

Field Service Podcast with Yuri Lits

John Smith2023-03-09T17:02:16+01:00December 16th, 2019|Featured, Field Service|

Field Service Podcast with Marc Reinhardt

John Smith2023-03-09T17:02:17+01:00December 12th, 2019|Featured, Field Service|

EAM NXT 2020 Speaker Interviews: Henk Samson

John Smith2023-03-09T17:02:17+01:00December 11th, 2019|EAM, Featured|

View our photos from e-Connect Europe 2019

John Smith2023-03-09T17:02:18+01:00December 10th, 2019|E-commerce, Featured|

Personalising Strategy to the Field Technicians

John Smith2023-03-09T17:02:48+01:00November 28th, 2019|Featured, Field Service|

Podcast S01E04: What keeps you awake at night

John Smith2023-03-09T17:02:49+01:00November 26th, 2019|Featured, Field Service|

Still Blaming Murphy For Your Failed Service Transformation?

John Smith2023-03-09T17:02:50+01:00November 26th, 2019|Featured, Field Service|

Video from Aftermarket Business Platform

John Smith2023-03-09T17:02:50+01:00November 22nd, 2019|Aftermarket, Featured|

Spare Parts 2020 Speaker Interviews: Daryan Parab

John Smith2023-03-09T17:02:51+01:00November 14th, 2019|Featured, Spare Parts|

Workforce in Field Service: problems and solutions for today and tomorrow

John Smith2023-03-09T17:02:51+01:00November 13th, 2019|Featured, Field Service|

Career in coding? Think again!

John Smith2023-03-09T17:02:52+01:00November 12th, 2019|Internet of Things|

Spare Parts Trends: Predictive Maintenance

John Smith2023-03-09T17:02:53+01:00November 11th, 2019|Featured, Spare Parts|

Aftermarket 2019: Impressions from my first Copperberg business platform – Part 3

John Smith2023-03-09T17:02:53+01:00November 8th, 2019|Aftermarket, Featured|

Spare Parts Business Platform Speaker Interviews: Veronica de la Torre Diaz

John Smith2023-03-09T17:02:55+01:00November 7th, 2019|Featured, Spare Parts|

Digital Strategy in Field Service: Challenges and Opportunities ahead

John Smith2023-03-09T17:02:56+01:00November 6th, 2019|Featured, Field Service|

Spare Parts Technology Trends: Pick to Light and Pick by Voice

John Smith2023-03-09T17:02:56+01:00November 4th, 2019|Featured, Spare Parts|

My impressions from Aftermarket Europe 2019 – Part 2

John Smith2023-03-09T17:02:56+01:00November 1st, 2019|Aftermarket, Featured|

Technology Trends in Spare Parts: Blockchain

John Smith2023-03-09T17:02:57+01:00October 31st, 2019|Featured, Spare Parts|

Key takeaways from E-commerce Benchmark Survey Report 2019

John Smith2023-03-09T17:02:57+01:00October 29th, 2019|E-commerce, Featured|

EAM NXT 2020 Speaker Interviews: Luis Prato

John Smith2023-03-09T17:02:58+01:00October 28th, 2019|EAM, Featured|

Technology Trends in Spare Parts: 3D Printing

John Smith2023-04-26T20:32:26+02:00October 25th, 2019|Featured, Spare Parts|

Aftermarket 2019: Impressions from my first Copperberg business platform – Part 1

John Smith2023-03-09T17:02:59+01:00October 24th, 2019|Aftermarket, Featured|

Amazon: friend or foe of the manufacturers?

John Smith2023-03-09T17:02:59+01:00October 23rd, 2019|E-commerce, Featured|

EAM NXT 2020 Speaker Profiles: Tim Vangsgaard Hansen

John Smith2023-03-09T17:03:00+01:00October 21st, 2019|EAM, Featured|

Executing an e-commerce strategy for B2B companies: an overview

John Smith2023-03-09T17:03:51+01:00October 14th, 2019|E-commerce, Featured|

Spare Parts Trends for 2020: Integrating EAM and ERP

John Smith2023-03-09T17:03:53+01:00October 11th, 2019|Featured, Spare Parts|

Swedish manufacturing company SKF buys Predictive Maintenance Startup Presenso

John Smith2023-03-09T17:03:53+01:00October 10th, 2019|Aftermarket, Manufacturing, Spare Parts|

Change management: 3 signs that show you need a change management plan

John Smith2023-03-09T17:03:54+01:00October 9th, 2019|Aftermarket, Featured, Manufacturing, Spare Parts|

Podcast S01E03: What keeps you awake at Night

John Smith2023-03-09T17:03:54+01:00October 8th, 2019|Featured, Field Service|

B2B e-commerce strategy: what to consider

John Smith2023-03-09T17:03:55+01:00October 7th, 2019|E-commerce, Featured|

Podcast S01E02: What keeps you awake at Night

John Smith2023-03-09T17:03:55+01:00October 1st, 2019|Featured, Spare Parts|

4 reasons why manufacturing companies should provide learning opportunities for their employees

John Smith2023-03-09T17:03:56+01:00September 30th, 2019|Featured, Manufacturing|

The future of after-sale services: challenges, disruptions and trends delivered by industry experts

John Smith2023-03-09T17:03:56+01:00September 25th, 2019|Aftermarket, Featured, Spare Parts|

Podcast S01E01: What keeps you awake at night

John Smith2023-03-09T17:03:56+01:00September 24th, 2019|Aftermarket, Featured, Field Service|

Climate Change: how pioneer companies tackle the issues of producing raw materials

John Smith2023-03-09T17:03:57+01:00September 24th, 2019|Manufacturing|

Ericsson plans to expand its 5G network across Europe

John Smith2023-05-06T15:58:37+02:00September 20th, 2019|Manufacturing|

e-Connect Europe Participant Profiles: Interview with Justyna Zoltanska

John Smith2023-03-09T17:03:57+01:00September 19th, 2019|E-commerce, Featured|

Disruptive technologies are shaping the future of manufacturing jobs

John Smith2023-05-06T16:00:28+02:00September 10th, 2019|Manufacturing|

Brexit: UK manufacturers suffer the sharpest drop in factory output in seven years

John Smith2023-05-06T16:00:17+02:00September 10th, 2019|Manufacturing|

Trade war: Chinese industrial economy gets worse

John Smith2023-05-06T16:00:41+02:00September 10th, 2019|Manufacturing|

Target’s digital sales have risen by at least 25% due to smart e-commerce strategies

John Smith2023-05-06T16:01:31+02:00August 30th, 2019|E-commerce|

Negative stereotypes and lack of female role models in manufacturing continues to discourage women from pursuing careers in STEM

John Smith2023-05-06T16:01:44+02:00August 30th, 2019|Manufacturing|

German industrial production suffers significant decline

John Smith2023-05-06T16:01:11+02:00August 30th, 2019|Manufacturing|

Make the most of your data with data management

John Smith2023-03-09T17:03:59+01:00August 30th, 2019|Aftermarket, Featured|

Top Spare Parts Management Trends in 2020

John Smith2023-05-05T20:47:31+02:00August 30th, 2019|Papers and Reports|

Webinar: From AI Potential to Operational Impact: What It Really Takes to Transform Field Service: 25 June 2026

John Smith2026-06-05T09:55:48+02:00January 16th, 2019|Meetups|

Manufacturers and e-Commerce – An Opportunity to Increase Visibility and Communicate Value Online

John Smith2023-03-09T17:04:00+01:00December 8th, 2018|Pricing Excellence|

Digitalization and value based pricing in the manufacturing industry

John Smith2023-03-09T17:04:00+01:00November 8th, 2018|Pricing Excellence|

What Brexit means for after-sales service

Igor Jovanovski2023-03-09T17:04:01+01:00August 8th, 2018|Aftermarket, Featured|

Women in Service – We need to do more!

Igor Jovanovski2023-03-09T17:04:01+01:00August 7th, 2018|Aftermarket, Featured|

Mika Karaila discusses Virtual Reality

John Smith2023-03-09T17:04:44+01:00August 4th, 2018|Aftermarket, Featured|

A snapshot of Field Service Forum 2018

Igor Jovanovski2023-03-09T17:04:47+01:00June 20th, 2018|Field Service|

Interview with Andrea Bardini, Marketing Product Manager, OverIT

Igor Jovanovski2023-03-09T17:04:48+01:00June 19th, 2018|Field Service|

Interview with Antonio Mascolo, Pre-Sales Director, Syncron

Igor Jovanovski2023-03-09T17:04:48+01:00June 19th, 2018|Field Service|

Interview Johan Ahlström, Vice President Nordics, Coresystems

Igor Jovanovski2023-03-09T17:04:49+01:00June 19th, 2018|Field Service|

Interview with Hilla Karni, VP Product Marketing, ClickSoftware

Igor Jovanovski2023-03-09T17:04:49+01:00June 19th, 2018|Field Service|

Interview Rajat Kakar, Vice President, Services Business, Fujitsu

Igor Jovanovski2023-03-09T17:04:49+01:00June 19th, 2018|Field Service|

Interview with Julia Moeller, Head of Aftermarket, ARVOS Group

Igor Jovanovski2023-03-09T17:04:50+01:00June 19th, 2018|Field Service|

Volvo Cars wants to double its sales by 2025, announced in a press release packed with mid-decade targets

Igor Jovanovski2023-03-09T17:04:50+01:00June 11th, 2018|Aftermarket, Featured|

Are machines really intelligent, or are they as dumb as a toaster?

Igor Jovanovski2023-03-09T17:04:51+01:00May 22nd, 2018|Aftermarket, Featured|

Podcast With Shep Hyken – The World’s Most Acclaimed Customer Service Expert

Igor Jovanovski2023-03-09T17:04:51+01:00May 15th, 2018|Featured, Field Service|

Are spare parts being overlooked by field service organisations?

Igor Jovanovski2023-03-09T17:04:51+01:00May 2nd, 2018|Featured, Spare Parts|

How will outcome based contracts impact spare parts revenue?

Igor Jovanovski2023-03-09T17:04:52+01:00April 11th, 2018|Featured, Spare Parts|

The big benefits – and big problem – with big data and AI

John Smith2023-03-09T17:04:52+01:00April 7th, 2018|Aftermarket|

Outcome economy set to drive new forms of product innovation

John Smith2023-03-09T17:04:53+01:00April 7th, 2018|Aftermarket|

A revolution in customer focus

John Smith2023-03-09T17:04:54+01:00April 7th, 2018|Aftermarket|

Technology brings futuristic remote maintenance to the present

John Smith2023-03-09T17:04:54+01:00April 7th, 2018|Aftermarket|

Succession Planning in Field Service: The Most Important Challenge Facing Field Service Organisations

Igor Jovanovski2023-03-09T17:04:54+01:00March 26th, 2018|Featured, Field Service|

Cars on the Blockchain? Six Ways Automakers Could Employ the New Technology

Igor Jovanovski2023-03-09T17:04:55+01:00March 16th, 2018|Featured, Internet of Things|

Airbus sets services goal, targets productivity gains

Igor Jovanovski2023-03-09T17:04:55+01:00March 8th, 2018|Featured, Field Service, Manufacturing, Pricing Excellence, Spare Parts|

It all Begins & Ends with the Customer

Igor Jovanovski2023-03-09T17:07:33+01:00February 20th, 2018|Featured, Field Service|

What Does Preventative Maintenance Mean For Parts Management…

Igor Jovanovski2023-03-09T17:07:45+01:00January 23rd, 2018|Aftermarket, Featured, Field Service|

Copperberg Select: Redefining the B2B Digital Buying Journey: 10 September 2026

John Smith2026-06-05T09:55:03+02:00January 16th, 2018|Meetups|

Technology is changing the value paradigm. It’s time to change management thinking

Igor Jovanovski2023-03-09T17:07:47+01:00January 8th, 2018|Aftermarket, Featured|

Digitisation & Servitisation: Start with the Customer and not the words

Igor Jovanovski2023-03-09T17:07:48+01:00January 8th, 2018|Aftermarket, Featured|

How efficiencies were driven home during the holidays

Igor Jovanovski2023-03-09T17:07:49+01:00January 3rd, 2018|Featured, Field Service|

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